Versailles Palace Entry and Audio Guide
Description
Step inside Versailles Palace and follow in the footsteps of the Sun King himself, Louis XIV. With an audio guide app, explore the palace rooms and grounds at your own pace. Enjoy stories of the ancien regime before the French Revolution. See the personal estate of Marie Antoinette, and wander through the gardens filled with magnificent displays of roses. As you enjoy the splendour and opulence of French royalty, admire the geometric precision over the landscape – showcasing the king’s power over nature.
Tour Options
Itinerary
Enjoy full-day access and reserved entry to the famous royal palace. Listen to an audio tour and explore the gardens at your own pace.
Highlights
What's included
Traveller Ratings
Important Information
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Before you arrive please scan the QR code on your voucher to check in for your trip and to find all your essential travel information.
- Entry to Versailles Palace is subject to a security check: please bring photo ID.
- Flash photography is not permitted inside the Palace. Sharp objects, luggage or large bags are not permitted.
- Before arrival please scan the QR code on your voucher to download the audio guide
- Go directly to Entrance A of the Palace, located in the Dufour Pavilion at the top left of the Cour d'Honneur. The selected timeslot allows entry within 30 minutes of the booked time.
- Viator vouchers will not be accepted. Please read your booking confirmation for more information.
Reviews(22)
The headquarters is in the USA, from France: time difference if you want to call. It is a disadvantage. Thank you.
Bonjour, Merci d’avoir pris le temps de partager votre avis avec nous. Nous apprécions vos commentaires et nous allons examiner ce point afin de continuer à améliorer nos services et l’expérience de nos clients. Merci encore pour votre retour. Bien cordialement, Vox City International
Be sure to open QR code before you get there. The palace only takes barcode tickets. I called help line for assistance and they did help immediately and changed the time on the ticket from 11:30 to 1:00 due to our troubles. However, the audio payment did not transfer and so didn’t want to hold up the line, so I purchased two more.
Grace, Thank you for taking the time to share your experience and for your helpful advice to future visitors. We're glad our support team was able to assist you quickly and accommodate your requested time change. We sincerely apologize for the inconvenience with the audio guide. If you haven't already, please contact us directly with your booking details, and we'll be happy to review the additional purchase and work with you to find an appropriate solution. We truly appreciate your feedback and hope you enjoyed your visit to the palace despite the initial difficulties. Vox City International
Barely 1 hour in the castle, because of the heatwave, they kicked us out at 4:30 PM. Can we ask for compensation?
Bonjour, Estelle Merci d'avoir partagé votre expérience. Nous sommes sincèrement désolés que votre visite ait été écourtée en raison de la canicule. Oui, bien sûr. Nous vous invitons à contacter directement notre service client en indiquant les détails de votre réservation. Notre équipe examinera votre dossier avec attention et vous accompagnera dans votre demande de dédommagement. Nous vous présentons encore une fois toutes nos excuses pour ce désagrément et vous remercions de votre compréhension. Vox City International
We never received the audio we had to pay extra. The palazzo is sooooo hot and you are walking room to room with lines of ppl. It’s not a great experience tbh overated. I love the Caserta palace so much better you see so much more and less ppl
Good morning, Eleonor Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. We sincerely apologize for the issue with the audio guide. If you had to purchase it separately, please contact our customer support team with your booking details so we can review your case and work toward an appropriate solution. Regarding the temperature inside the palace, unfortunately, weather conditions are beyond our control, especially during periods of extreme heat. We understand that this, combined with large visitor numbers, can affect the overall experience, and we appreciate you sharing your perspective. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future. Vox City International
Purchased 4 tickets for the wrong date without the option to change it even a few minutes after the transaction... I tried to contact several times but without success... very disappointed...
Merci d’avoir partagé votre retour. Nous sommes désolés d’apprendre votre déception concernant votre réservation. Nous comprenons qu’une erreur de date puisse être frustrante, et nous regrettons que vous n’ayez pas réussi à nous joindre au moment où vous aviez besoin d’assistance. Nous vous invitons à contacter notre service client afin que nous puissions vérifier les détails de votre réservation et voir comment nous pouvons vous aider. Nous restons à votre disposition et espérons avoir l’occasion d’améliorer votre expérience. Cordialement, VoxCity
The Palace of Versailles is very worth seeing on its own. However, the booking process is very confusing. Due to the emails from Viator, one could access the Viator App (which needed to be downloaded beforehand), but that was about it. In short, everything was very cumbersome and confusing for our booking, especially since it was also very difficult to use the internet due to the number of visitors. We booked a tour with an audio guide. However, no one (including the Versailles staff at the information desk) knew where and how we could get the audio guide. On the contrary: we were told that our audio guide reservation was 90% unsuccessful, due to another provider??!!!! Due to the language difficulties, we gave up and downloaded the Palace of Versailles app, which was recommended by the in-house staff, and we strolled through the rooms with it. By the way, it worked very well. So it would have only cost us the basic entry fee! What a pity!
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns sehr, dass Ihnen das Schloss Versailles selbst gefallen hat und Sie die Besichtigung genießen konnten. Wir bedauern jedoch sehr, dass es bei der Nutzung des Audioguides und beim Auffinden der entsprechenden Informationen zu Schwierigkeiten gekommen ist. Wir verstehen, dass eine unklare Kommunikation und technische Probleme vor Ort besonders frustrierend sein können. Wir möchten darauf hinweisen, dass die Informationen zur Nutzung des Audioguides in den Buchungsunterlagen und über die Viator-App bereitgestellt werden. Dennoch nehmen wir Ihr Feedback sehr ernst und werden es an unser Team weiterleiten, um die Abläufe und die Kommunikation weiter zu verbessern. Wir danken Ihnen nochmals für Ihre Rückmeldung und hoffen, dass Sie trotz dieser Unannehmlichkeiten einen schönen Besuch im Schloss Versailles hatten. Mit freundlichen Grüßen, VoxCity
An incredibly large and beautiful park, which if you want to see everything should rent the electric car. However, you do not get to everywhere anyway but need to park and walk.
Tack så mycket för att ni delar med er av er upplevelse! Vi är glada att höra att ni uppskattade den fantastiska och vackra parken. Det är verkligen ett stort område med mycket att upptäcka, och vi håller med om att en elbil kan vara ett bra alternativ för att hinna se så mycket som möjligt på ett bekvämt sätt. Vi hoppas att ni hade en trevlig vistelse och att ni fick möjlighet att njuta av parkens många sevärdheter. Tack för ert besök, och vi hoppas att få välkomna er tillbaka igen! VoxCity
Very arrogant and bad-tempered staff, poorly scheduled time, do not offer after 3 p.m., not enough time to do everything even though we had paid. No Wi-Fi for the audio guide.
Bonjour, Merci d’avoir pris le temps de partager votre avis avec nous. Nous sommes désolés d’apprendre que votre expérience n’a pas répondu à vos attentes. Nous prenons vos commentaires au sérieux et allons examiner ces points afin de mieux comprendre la situation et continuer à améliorer nos services. Merci encore pour votre retour. Bien cordialement, Vox City International
I highly recommend this tour of elegance and history. While I did not have a tour guide it was just as fulfilling
Hello, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the tour and appreciated the history and experience. We truly appreciate your recommendation and are happy to know that you had a memorable visit. We hope to welcome you again on another Vox City experience soon. Best regards, Vox City International
It was way over crowded! They let entirely too many people in. We were packed in body to body and people were pushing. If there had been an emergency people would be trampled. The garden was nice.
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the garden and its beauty. We’re sorry to hear that your visit was affected by the crowds and that you felt uncomfortable due to the number of visitors. We understand how important it is for guests to feel safe and be able to enjoy their experience comfortably. We appreciate you bringing this to our attention, and we will share your comments with the relevant team as we continue working to improve the visitor experience. Thank you again for your feedback. Kind regards, VoxCity
