Riu Ocho Rios Jamaica Private Airport Transfer
Description
Whether you're traveling alone or with your family, we believe your trip should be as stress-free as possible. When you book with us, you can expect convenient service any time of the day. We understand the importance of offering dependable airport private transportation, which is why we provide a variety of services from RIU Ocho Rios.
Tour Options
Highlights
What's included
Pickup Locations & Times
Airport Pickup Instruction - After clearing immigration and custom go out to the arrival hall. Use the first door on the right exiting the terminal at the Information Desk. Once outside turn right behind the barricade your agent will have signage with your name. Should you have any questions, please let us know. Hotel Pickup Instructions - Please meet your driver in the lobby who will be waiting, with a personalized sign with your name. When departing Jamaica, it’s recommended that you arrive at the airport at least three hours prior to departure. Your departure pickup time will be confirmed upon booking.
Traveller Ratings
Important Information
- Specialized infant seats are available
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- Suitable for all physical fitness levels
Reviews(5)
Smooth experience from booking to our final destination. Driver was on time, extremely polite and helpful.
Dear Guest, Thank you for taking the time to share your experience with us! We’re delighted to hear that everything was smooth from start to finish. Punctuality, professionalism, and warm hospitality are all incredibly important to us, so it’s wonderful to know your driver made such a positive impression by being on time, polite, and helpful. We truly appreciate you choosing us and hope to welcome you again on your next visit to Jamaica.
Smooth experience from start to finish. Our driver was lovely. Extremely helpful and professional. Would definitely recommend.
Dear Guest, Thank you for sharing your experience. We’re thrilled to hear that everything was smooth from start to finish and that your driver made such a positive impression. It’s wonderful to know you found the service helpful, professional, and enjoyable. That’s exactly what we aim to provide for every guest. We truly appreciate your recommendation and look forward to welcoming you again on your next visit to Jamaica.
Horrible experience. I paid for round trip and only received one way. While I went through the company that provided them as our airport transportation, they denied giving me a partial refund. The customer service representative was rude and tried to say that she didn’t see anything in the system as I had to provided my return flight in order to receive the confirmation number for the round trip. Not only were they not communicative, they were very nonchalant as my flight departures at 12pm and telling me at approximately 9ish close to 10am, that we don’t have a return ride, even though the airport is 1+ hrs, from the resort we were staying in. The costumer service representation tried to blame it on me, instead of making accommodations. I will not recommend this company to anybody. Not only did I have to provide extra transportation for myself (extra expense), my driver confirmed that this is not the first time that he received tourist, who booked with this company and they complain of not having a return ride, and not receiving a refund !!!!
Dear Tandra Clarke, Thank you for taking the time to share your feedback. We are truly sorry that you feel disappointed; however, we must clarify the circumstances surrounding your booking. For all round-trip airport transfers, your departure flight information is required in order for our team to schedule and dispatch a driver. This information was requested but was never provided to us, and no return-transfer request was submitted through your booking partner. Without the necessary flight and pickup details, it is impossible for us to confirm or assign a driver for your departure. On 24th March 2026 at 8:33 AM, you contacted us requesting an 8:00 AM pickup for a same-day departure. Unfortunately, we were unable to dispatch a vehicle on such short notice, especially given that your resort is over one hour away from the airport. Our team explained this clearly and politely during the call. We completely understand the frustration of travel delays and miscommunication, but we must respectfully note that we cannot provide service for a departure transfer when essential details are not supplied. We depend on accurate information from our guests. Regarding the claim that “many guests complain about missing return rides,” we take such statements very seriously. Our records show consistent successful round-trip services daily, and issues only arise when required information is not provided. We remain committed to delivering reliable, professional transportation services, and we are always available to assist guests who submit the necessary details. We wish you safe travels and hope for the opportunity to serve you under better circumstances in the future.
My driver was amazing! He explained different sites that we were passing along the way and made several suggestions of things to do and see while I was here in Jamaica. He was so professional he made sure that I was comfortable with the air conditioning and he offered water. I pray I get him for my return to the airport..
Dear Guest, Thank you for taking the time to share this wonderful review. We’re delighted to hear that your driver made your journey enjoyable, informative, and comfortable. Our team takes great pride in providing professional service, and it’s always rewarding to know it made a positive difference in your trip. We’re especially happy that you felt well taken care of with the thoughtful touches like sightseeing suggestions, temperature comfort, and complimentary water. We will be sure to share your kind words with your driver — he will be thrilled! We truly hope you’ll get the same amazing experience on your return transfer, and we look forward to welcoming you back soon.
Cannot ask for a better Airport transfer service for my sister and I first time ever in Jamaica. C.J. rolled up like a champ. Punctual. Patient. Incredibly polite. Gave us a mini tour on the way to the Riu Hotel Resort in Ocho Rios. Being in my family original home was exciting. Jamaica Quest Tours will be the one I choose for my next trip.
Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that your first visit to Jamaica was such a memorable one and that C.J. helped make your airport transfer smooth and enjoyable. He’ll be so happy to know his punctuality, patience, and hospitality stood out. It means a lot to us that you chose Jamaica Quest Tours, and we're honored to have played a part in your journey back to your family’s roots. We can't wait to welcome you again on your next trip to the island!
