Private Transfer from SMN Train Station to Florence
Description
Relax after your journey and enjoy a stress-free arrival in Florence with this private transfer to your accommodation. Whether you are traveling for business or leisure, skip the hassle of long taxi lines and the risk of getting lost with luggage. Instead, opt for our convenient, door-to-door transfer service. Meet your driver at Santa Maria Novella (SMN) train station, and enjoy a safe, comfortable ride to your hotel. - One-way private transfer from Santa Maria Novella train station to your accommodation in Florence - Service available 24 hours a day, 7 days a week, year-round - Save time and money: fixed rates, no surprises - Friendly and professional driver - Mercedes Benz car for 1-2 people - Mercedes Viano or Sprinter minivan for 3-8 people
Tour Options
Highlights
What's included
Pickup Locations & Times
Your driver will be waiting for you in front of the pharmacy inside the train station, holding a sign with your name. The pharmacy is located in front of McDonald's, across from platform 16.
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- We are happy to accommodate foldable wheelchairs when the passenger is accompanied by someone who can assist with boarding and disembarking the vehicle.
- Each traveler is allowed 1 suitcase and 1 carry-on bag. Oversized or excess luggage (e.g., surfboards, golf clubs, or bikes) may be subject to restrictions. Please contact the operator prior to travel to confirm whether your excess luggage is permitted.
- Child seats are available on request. An additional €5 charge is payable in cash to the driver.
- This is a private service, and only members of your party will participate.
- Your driver will be waiting for you in front of the pharmacy (on the left, after the electronic doors) inside the train station, holding a sign with your name.
- In case of a train delay, the driver will monitor the train's arrival and will be at the station at the updated time.
- Any change to the train number or arrival time must be communicated at least 24 hours in advance of the original arrival time.
- In the event of a canceled or missed train, the transfer will not be provided. If you arrive on a different train with a new pick-up time, a new transfer booking will be required.
- The duration of transfers is approximate; the exact time will depend on the time of day and traffic conditions.
Reviews(20)
Our flight into Rome was delayed which made us miss our train to Florence & caused a real chain reaction. After we paid for tickets for the new train we were kept waiting for several hours & the Italo trains were EXTREMELY late. We should’ve left by 2:10pm & didn’t leave until about 5pm! To add to all of this our train carriage door was inoperative & so we had to enter through the next carriage & walk all the way to our carriage. Additionally, the train operator didn’t give an estimate/update as to the timing for approaching stations & since we had to carry our luggage through 2 carriages to exit we ended up leaving our seats early so as not to miss our stop & ended up standing in the carriage entryway with our entire luggage for over an hour. It was an unpleasant experience. Of note, Italo sent a follow up to reimburse for the difference of the tickets we purchased but their refund terms are horrendous. They won’t just credit it back to your credit card used for the original purchase. They’re requesting bank a/c information & SSN all to do a very nominal transaction!!
Just seamless! Our driver was early and very easy to find. Very professional and accommodating. Helped us with our luggage. The van was spotless and comfortable. Couldn’t have asked for a better driver.
I would like a refund for this trip. I was traveling with a special-needs daughter, and we literally walked around that entire train station. We walked to the pharmacy. We walked to the McDonald’s and there was nobody around with a sign holding our name we were stuck at that train station for five hours with no way to get to her our hotel I would like a refund and if this is not possible, I will go through my bank and I will dispute the charge.
The driver was so patient with us. Were were a group of 6 adults with a lot of luggage and he made sure we were all comfortable and arrived at our hotel safe.
Super Service The driver accompanied us to the doors of our apartment Very professional!
Wonderful experience, but I do recommend allowing travelers a little more time to meet the driver. 15-20 minutes isn't enough if you are traveling with luggage and a family. Sometimes you have a very long walk from your train to the exit. Our driver was punctual, helpful, and courteous.
Our experience with this transfer service was nothing short of exceptional. After a 3-hour flight delay and a missed connection that resulted in a 2-hour train delay, we arrived in Florence nearly five hours behind schedule. Despite all this, the transfer team made an exception and patiently waited for us. Their kindness and professionalism were unmatched. We were a group of six, including my 80-year-old mother, and the driver went above and beyond to ensure her comfort—he gently assisted her into the car first, which meant a great deal to us. It was close to 100°F outside, and stepping into the cool, perfectly climate-controlled vehicle felt like an oasis after 20 hours of travel. The team helped us with all our luggage and welcomed us with genuine warmth. It was a moment of pure relief—every bit of stress, fatigue, and tension melted away the instant we were picked up. This was hands down the most courteous, professional, and thoughtful transfer service I have ever used. Highly, highly recommended.
The driver arrived early as our train arrived early. He had our name visible. He gave us really great ideas and pointers of things to do while in Florence.
Driver was extremely pleasant on time courteous and drove well. He was able to get us to our hotel in a timely manner and is recommended
Lovely, clean, comfortable car with courteous driver. He messaged us that he would be a bit late due to traffic and found us quickly at the meeting point.
