Private Premium One-way Transfer Sofia Airport to Hotel or back





Description
Private transfer from Sofia airport Terminal 1 and 2 to hotels in Sofia for 1-3 people, up to 4 people, up to 6 people and up to 8 people. Please, choose the correct option.
Tour Options
Highlights
What's included
Pickup Locations & Times
Please, note that a fee between 10 EUR and 35 EUR is applied depending on the vehicle for out of working hours between 00:00 am and 05:00am.
Traveller Ratings
Important Information
- Suitable for all physical fitness levels
Reviews(22)
Picked up from airport and taken to hotel. Very friendly and helpful.
My guide was thoughtful, warm, knowledgeable, and went above and beyond to make sure that my one day in Sofia was an unforgettable one!
Very friendly and professional driver. Arrived on time and communication in advance was on time and reliable. I recommend it!
Transfer from the Sofia airport to our hotel was seamless. Driver even gave us some great restaurant recommendations which was an added plus. Would highly recommend this service.
Private driver, nice brand-new BMW, elegant driver speaking several languages. That transfer exceeded by bravest expectations. Clean car, comfortable, on time following the flight. Impeccable service. Very, very delighted!
Amazing service. Driver waited for us no matter that we were ove one hour late after landing. Clean car, new bmw, told us the latest news in tourism sense for Sofia.
Timely pickup. Long walk to car. Driver did not offer to help with luggage. Surprised. Otherwise fine. Comfortable car.
Hello Teri, Thanks for your review. You were using trolleys for your luggage, and the driver personally fit all the luggage in the car. At drop off at your hotel he took it out of the car too. The walking to the car was about 30-40 metres as exactly in front it's not allowed to stop the car. I'm sure in the USA you walk even further. We make high quality private transfers and we really surprised by your comment as our drivers are super punctual, we always meet&greet our customers with a name sign and provide excellent vehicles. You had excess luggage and that's why this driver came with the sportwagon in order to fit it inside. You also got the e-guide of Sofia sights which normally costs extra if it's not the transfer with us. All the best, Hristo
1. Company communicated with me on every step of the transfer process. 2. Driver arrived early in a clean vehicle. 3. Driver happily assisted me with my luggage
Hello Jennifer, Thanks for your great review! We are all glad to read it as we stepped in your shoes and changed your nonrefundable booking as your plans changed too. We always go the extra mile and we are happy and honored to have transferred you from your hotel to the airport. The electronic guide for Sofia sights is a handy read in every flight. We are welcoming you back anytime you will visit again. All the best, Hristo
We booked transfer from hotel to airport in Sofia at 10PM for the next day; however, somehow when we selected the date for 4.17 it defaulted at checkout to 4.16; the booking had no time in it just book car service from hotel to airport. We assumed they would confirm time to pick us up after booking. When we realized the date was wrong we immediately sent a note via Viator and via WhatsApp to their number within seconds of booking explaining it was for 7:15AM on 4.17 we needed a ride. That somehow the booking was shifted to 4.16 but without a time. We did not hear back for almost one hour, then we got a message saying they had a car at the airport to pick us up. We never put in flight information, or time; and we clearly booked a car from hotel to airport, so this already made no sense. Then a few minutes later we get a message saying they had a car at our hotel to pick us up? It was now after 11PM. We never gave any time for pick up period. This made even less sense. We tried to explain again and they said they already sent a car as they had car in area, I asked based on what time as no time was ever given, and they said they always have a car so they just sent one. We said we needed one in AM, and they said it would be new booking. We said we would contact Viator for refund and try to stop payment and report and they then said they would report us? Not sure for what? Very shady, questionable company. Even if somehow this was shifted from 4.17 to 4.16 in checkout; at 10PM that day, with no time reserved for booking, how do you send a car randomly to airport then hotel an hour later never reading either message on WhatsApp or Viator or confirming a time or flight or airline? Avoid!
Hello Will, Thanks for your time to write this review We shall reply shorted to you below. Your booking for the transfer is for 16.04 from your hotel to the airport in the last minute. It was made on the same evening. We always need to dispatch a car following a booking. You can only amend your booking with Viator and not with us because only when they amend it then we need to stick to it with our approval of course. You even blocked our support and you were intimidating the support team with your writing which is something we absolutely do not admire and stand. The support team had reported you to Viator for this. We strive for delivering perfect services and this was no exception. This is the only private transfer in Sofia from airport or to airport or both ways which gives you a complete peace of mind and the full guide of Sofia. We wish you all the best in the future. Best regards
Alex was actually early and his car was very clean. He was professional and very attentive confirming my departure information.



