Official 9/11 Memorial Guided Tour

So very sad, but so very impressive to see how the site has been developed and honored. It is clean and feels very sacred. So happy to see this.

Very interesting. Definitely should be on list of "must sees" when visiting NYC. Our country needs to remember this event!

Participating in the guided tour strongly recommended as well as allowing time dedicated to just that experience. The memorial and museum is truly magnificent and captures all aspects of the human experience amidst unimaginable destruction by hate. Ultimately, the human spirit shines through the rubble.

I highly recommend the guided tour it is so worth the extra expense. You really get the complete back story of 9/11

Do not book this tour through Viator. Be sure not to visit the museum on a Tuesday or Wednesday as they are closed on those days. Viator booked a tour for me on a Tuesday. NEVER AGAIN!

This the first time we have visited the memorial & museum and it was a very moving experience. I know many friends that were in the area or near on 9/11, and the photos, details and testimonies seen are very moving. It's an amazing tribute for our country and the heroes and victims of the terror spread on that day. A must-see.

This is a must-see when visiting the City. It's very important to remember this horrific event and to remember the men and women who died and gave their lives trying to find and help the survivors.

Very good museum with masses of information about the tragedy. It is very well done and a good tribute to those that lost their lives. Audio tour was very good, we especially like the section of the museum about the dog rescuers. It did take a long time to see it all, if like us you go around it all and listen to all of the audio but is worth it. The only slight negative was the amount of people in the section about the day itself, it was hard to try and see and listen to everything, but again was tastefully presented and documented. Definitely one thing to go and see when visiting NYC.

Well worth a visit. A real eye opener and the museum was bigger than I thought it was going to be too.

There is so much to say about this museum, not only was its extremely well done, but its hard to know where to start when talking about a subject like this. When we visited, it was extremely crowded so you needed to be patient if you wanted to be able to read all the plaques. This crowd didn't bother me, it meant there was a building full of people who were showing their love, appreciation and patriotism for this country and the ones who lost their lives. This museum was so professionally and beautifully done, i cried the moment i walked in the door just knowing i was about to witness for the first time in person so much from that day. There were so many items from that day such as firetrucks, old building pieces, articles of clothing, office supplies, etc. There were recording you could listen to of the dispatchers, fire fighters, and civilians. To me the best part was also the most heart wrenching...a room full of digital photos showing all of the people whom had lost their life that day. There were a few tables that worked as tablets that you could scroll through those people, click one someone and read about their life before that day and where they were in the/how they were involved in the devastation. Even typing this sends chills down my spine and puts a tear in my eye thinking about all of this. The museum was so beautifully done, was so tasteful and respectful to this event and pays tribute so well. If i can convince myself to be ok with crying for the entire day, i would definitely return just to look at the same things all over again, and i know there will be somethings i missed. May no one forget this day and the innocent people who lost their lives and loves ones, and to always be thankful for the people who risk their lives to save yours...im truly grateful!