Tours/New York City/New York Private 9/11 Memorial Tour with Optional Museum Ticket
Viator · Private tour

New York Private 9/11 Memorial Tour with Optional Museum Ticket

4.9(285)New York City1 hour
VIATOR4.9(16)TRIPADVISOR4.9(269)

Description

The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience following our guided tour.

Tour Options

Tour Only
  • No Museum : Museum upgradable on site
Tour with Museum
  • With Museum Entry

Itinerary

15 min

The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.

Admission included45 min

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

Admission included120 min

Upgrade your experience for a skip-the-line ticket to the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, and more.

Highlights

Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
New York City private guide with a personal connection to 9/11
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial

What's included

Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
New York City private guide with a personal connection to 9/11
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
Not included
Gratuities

Traveller Ratings

4.9
285 reviews
5
276
4
6
3
1
2
1
1
1

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • A moderate amount of walking is involved. Please wear comfortable shoes.
  • Please dress appropriately and bring layers in case of cold weather.
  • 9/11 Museum admission is NOT included unless option is selected at time of booking.
  • There is airport style security at the 9/11 Museum. All large bags must be checked.
  • Children 5 and under free with paid adult ticket
  • Our guided tour is 90 minutes. You can also add on a visit to the 9/11 Museum, which takes about two hours. Please note, if you have booked our 2pm guided tour with Museum access, your Museum visit will be limited to 90 minutes due to the Museum’s 5pm closing times

Reviews(285)

S
S9454JKmichaell
August 11, 2026
9/11 Memorial &museum

Our guide Paul was amazing! Although being a tour related to a horrible tragedy Paul provided insight and stories with dignity and grace. The museum had very meaningful artifacts that told the story of that day in a way that was appropriate for all ages.

J
Jawstheshark
August 2, 2026
Day at ground zero

James was first class, he knew his stuff, clearly speaking all the time. Never rushing, great day.

1
157charless
July 25, 2026
Great tour

Tony was great! Your was very informative

L
L2687EKjenniferb
June 29, 2026
Knowledgeable and eye opening

Great tour with lots of interesting details and stories. Justin was a great tour guide!

7
799ellisc
December 14, 2025
9-11 tour

Informative, fun, and a great experience. Arun was a perfect guide and shared personal stories and knowledge. He made the most of the poor weather and we would recommend to anyone

1 people found this helpful
P
P225LZheleng
November 20, 2025
Experience was outstanding

Our experience with our guide Sean was second to none we went on 20.11.25 to 9/11 , the way he explained the devastating events of that day were so in depth and attention to detail , thank you Sean Helen & Chris

P
P225LZheleng
November 20, 2025
Amazing experience

We couldn’t have asked for a better guide talking about the devastating events of 9/11 Sean you were amazing and we would highly Recommend you , the way you spoke about what happened on that day and after was second to none , thank you for an amazing experience Helen and Chris 20.11.25

T
T6743OPlindaz
October 25, 2025
Tissues were plentiful and useful

Russell Roubin was knowledgeable, compassionate, and an effective storyteller who brought the history of the site to life in a respectful way.

Operator response

Thank you so much for your review!

L
LEE_S
October 24, 2025
A honorable tribute

Jim Q. was a truly wonderful guide and storyteller. His firsthand account of his actual experience that fateful morning brought the event even more into focus for us. He obviously cares deeply about honoring those who sacrificed on 9/11. Being a guide is much, much more that just a job to Jim Quinn and we feel very fortunate to have been blessed with his care and attention on our first visit to the 9/11 Memorial.

Operator response

Thank you so much for your heartfelt review. We’re glad Jim’s care and storytelling made your visit to the 9/11 Memorial so meaningful. He’ll be deeply touched by your kind words!

S
Stuart L
October 3, 2025
A great tour

Dave brought the tragedy to life and explained all about the area and how it has evolved after the terrorist attack. It was a very worthwhile tour and we thoroughly enjoyed it

1 people found this helpful

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