Tours/New York City/New York 9/11 Memorial With a Personal Story
Viator · group up to 12 pax

New York 9/11 Memorial With a Personal Story

5.0(47)New York City1 hour
VIATOR5.0(1)TRIPADVISOR5.0(46)

Description

Experience the new WTC site with a native New Yorker using earpieces/audio which allows you to respectfully explore the Memorial while quietly hearing details. Allows space for family members to visit loved ones' names without the disturbance of a tour guide barking over their serenity. This is a place for reverence, reflection and learning - not entertainment. This tour offers something truly rare—authenticity. As a New Yorker personally impacted by that tragic day, I don’t rely on sensationalized stories. Instead, I offer a respectful, deeply personal, and truthful account of what happened, how the city responded, and what it means today. If you want a meaningful, honest experience that honors the truth and the resilience of New York, this is the tour for you. Groups are also capped at 12 for the comfort of tour guests as well as family and friends who may be at the Memorial. Tour is ENGLISH ONLY

Tour Options

9/11 Museum Ticket
  • 9/11 Museum Entry Ticket
New York Ground Zero With Surviving Family Member
  • 9/11 Museum Entry: If you wish to visit the 9/11 Museum after the Memorial tour, you can do so here for $44 per or visit their website

Itinerary

10 min

Visit NYC's Ten House and the 9/11 Fireman's Memorial, adjacent to O'Hara's Pub honoring our first responders.

30 min

Explore Liberty Park, St Nicholas Greek Orthodox Church, Koenig Sphere, The Glade and the 9/11 Memorial Pools with detailed information about each site from your guide.

15 min

At this point the guide will discuss all the new buildings on the reimagined WTC campus, along with engineering failures in the original buildings and successes or improvements in the newly constructed skyscrapers.

10 min

Tours will typically remain outside observing and discussing architectural features. However, content will be covered inside the Oculus in the event of inclement weather.

10 min

Guide will discuss the importance of St Paul's on 9/11, and its role in the aftermath of the event.

Highlights

Audio equipment/Earpieces
Outdoor Walking Tour w/ Native NYC Guide w/ a Connection to 9/11

What's included

Included
Audio equipment/Earpieces
Outdoor Walking Tour w/ Native NYC Guide w/ a Connection to 9/11
Not included
Museum Entry Ticket NOT Included, please purchase separately
One World Observatory Entrance NOT Included, purchase separately

Traveller Ratings

5.0
47 reviews
5
47
4
0
3
0
2
0
1
0

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels

Reviews(47)

A
AprilD1231
August 18, 2025
Great Mix of Storytelling and Facts

I really enjoyed the 9/11 tour with Dana. The tour was the perfect mix of storytelling, facts and personal experience. Seeing all the names of the people who were killed, including Dana's own brother, was very moving. I highly recommend this tour!

Operator response

April, thanks so much for taking my 9/11 Memorial walking tour. It means a lot to have folks like you come pay respects to those we lost - and it means the world to me, personally.

G
G1713UCericka
August 5, 2025
9/11 tour

Dana's personal ties to 9/11 made it a emotionally charged presentation. Her delivery was impactful and memorable. Definitely would recommend to others.

Operator response

Erick, thanks so much for taking my Ground Zero Walking Tour. Folks like you make it meaningful for me as well.

2
215scarletth
August 1, 2025
great tour

This was a very emotional and personal tour. It was an interesting tour led by our amazing guide Dana. Would recommend for anyone visiting the memorial.

Operator response

Thank you so much. As you know the 9/11 Memorial Tour means a lot to me, and visitors like you make it a great experience for me too.

A
A7166NLsandras
July 7, 2025
Ground Zero Walking Tour plus Museum Visit

The Ground Zero tour and museum visit is a must for all who visit NYC! Dana was fantastic, very knowledgeable about the buildings and events of the fateful day. She brought a special poignance to our visit through sharing her personal and family story of 9/11. I would highly recommend her tour.

Operator response

Thank you so much for your kind words and sharing your experience on my 9/11 Memorial - Ground Zero Walking Tour. Much appreciated, as is your support of the Museum.

T
terris291
June 28, 2025
Unforgettable

Our private tour with Dana of Ground Zero was memorable,, informative and touching. I will always remember it, Dana, and her personal story.

Operator response

Thank you Terri (and Gail & Vickie) for taking my Ground Zero Walking Tour, you were terrific guests! Wishing you all a wonderful rest of your summer.

J
janicesA797GP
June 21, 2025
Overwhelming

Incredibly informatics and interesting. Even my 12 year old granddaughter was enthralled and interested during the whole tour.

Operator response

Janice, thank you and your granddaughter for choosing our 9/11 Memorial Walking Tour, what wonderful thoughts and questions you both raised and I appreciate the kind words.

Q
Q7113EYtiffanyr
June 17, 2025
We loved Dana!

Dana was amazing!! It was great having someone who has a personal experience with 9/11. Dana also gave us such great detailed info that we didn’t know about 9/11 as well as the new One World building.

Operator response

Thanks so much for taking our Ground Zero Walking Tour and for the wonderful review. We really appreciate you!

R
RonorLorissa_K
June 17, 2025
Dana is the one to be your guide for this experience

Dana is the guide you want for this experience—highly recommend! No one can bring alive the sites and moments surrounding the events of 9/11 like a native New Yorker with a very personal connection to this historic & tragic event in history. We’d go with Dana again!

Operator response

I'm so glad you enjoyed our 9/11 Memorial Tour, thank you so much for supporting the site and for sharing your experience!

8
828shauntep
June 17, 2025
Excellent

Our tour with Dana was excellent she did a great job with explaining so many details about the events that happened on 911. Especially since it was so close to home with her brother being a victim of 911.

Operator response

Thank you for taking our Ground Zero Tour and allowing me to share stories about Mike. I appreciate you and your kind words.

L
laurasZ3011SM
June 17, 2025
Amazing experience - highly recommend.

Dana's tour was amazing. Hearing her story added something unique to an experience that most of us could never imagine. I thank her for her time and I can say without a doubt her brother is, was, and always will be a hero.

Operator response

Thank you so much for saying that, Michael will always be our hero. And thank you for joining our 9/11 Memorial Walking Tour, it's folks like you that ensure our people are always remembered.

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