Mayan Adventure Snorkeling Tour from Playa del Carmen or Riviera Maya

We booked thru the representative at our hotel (Riu Palace Rivera Maya). Since there is a lot of sargassum right now we couldn’t enjoy the beach so I wanted to go snorkeling away from the hotel. When we asked about the seaweed we were assured that because it’s an inlet there won’t be much seaweed. The cenote and cave which were both beautiful but a little boring because we did not receive much information about the wildlife or history of the area. An opportunity for our guide to improve. I overhead other guides providing more info to their groups. The lunch included was decent. And it was nice the groups were small. The last stop was the ocean inlet. A storm started on the way and didn’t let up. When we arrived our tour guide told us it will be hard to snorkel due to rain and apparently a lot of sargassum (she then showed us a video of the sargassum covering the entire inlet). She gave us the option to go look but of course no one wanted to do that. I wish she would have called ahead and gave us that option prior to driving over. We would have opted to head back to our resort instead of wasting 1.5 hour in the shuttle. We were then required to sign a form and write down why we chose not to do the snorkel part and that no refund would be given. Of course the “no refund” part was mentioned after we competed the form. I understand that weather is out of the companies control but they can absolutely improve on their communication and if a service you paid for wasn’t received, a partial refund should be issued.

Not worth the money. Rushed experience and small area of exploration. Not efficent or logical set up. Time management is terrible. Basically you are first brought to an open cenote where tou line up to first jump from a high level, then ushered to a hanging ziplone where you are rushed to go because another group is waiting behind you. Then you are told you have a bit of time to explore a very small cenote, where your group of 12 and 2 other groups of 12 all squish into a little area to snorkle. Then you are asked to keep your snorkle only, remove your life vest and walk to the next area where you go into a cave. It's basically a short distance into a cave but you still have the daylight visible. It's not an immersive experiencw. But first, put a new life vest on in this section. You have 15 mins.... they rush you through pictures asking you to pose in the same 3 random pose options so they can sell them to you later. Then once done, you leave everything except your snorkle. Hold it with you while you lunch which was a small meal for about 15 mins. No time to digest... then hip back on a bus to tje next destination. The lagoon. 30 mins later you arrive. New life jacket back on, new mask and mandatory flippers. You think you have this gian lagoon to explore. Nope. Small section that changes when new groups show up. 20 mins here.... no major exploration. Water wasn't clean feeling. Very rushed excursion and not in depth. Dissapointing.

Today we were able to go to an open cenote and some caves. guide Jorge Romero. The treatment has been spectacular! A special mention for him. We would repeat again.

Hermon picked us up at our resort, being our driver and tour guide. He was very personable and knowledgeable of the areas and our excursion. This was a small group tour - only 9 people. Our first stop was to snorkel in an ocean inlet. The water was nice and calm - very relaxing experience. The next stop was to a cenote. Wow - the crystal clear water was amazing. Great snorkeling at this location. There was also a deeper area to zipline or dive into the cenote. The final location was walking distant from the cenote - it was an underground river in a cave. Another stunning snorkeling location. We ended the trip with a delicious lunch of tacos and nachos. It was such a great experience and we would definitely recommend this trip and Herman to all.

We had the BEST experience on the Mayan Adventure Tour and a huge part of that was our tour guide, David Pasos! From start to finish, he made the entire adventure unforgettable. He was incredibly educational and shared so much interesting information while still keeping everything fun and entertaining. His energy, humor, and passion made the experience 10x better. You can tell he genuinely cares about making sure everyone has an amazing time. If you get the chance to tour with David, you are seriously lucky. Thank you for making our trip so memorable!

This excursion was amazing. Our guide Octavio is a very personable, knowledgeable, and has a great sense of humor. I know there is other great guides, however, I would love to be in his group again. Yes, it was so great we are going to do it again next time we are here. So like most all people, I really enjoy small groups and avoid large crowds. They have this running like a well oiled machine with really good timing and rotation of groups. Our guide picked us up and dropped us off as well as the other people in the van. It was nice to have one guide throughout the entire day. This consists of a several different locations and every one was just breathtaking. Even with all the jumping and splashing at the open Cenote. Next was the cave, it was mind-blowing being in a place millions of years old. Thinking about the rituals and traditions that has happened all around here dating back to the Mayans. Seeing the beauty of nature and of wildlife. They served lunch which was absolutely delicious. My wife has Celiacs (real Celiacs and not optional gluten free like we have heard from people ordering food in the past) there was no concern, she was able to eat everything that they had. We went on to another location for snorkeling with fish and other water wildlife there. Once again, Our guide was knowledgeable in all the fish that we might see and is an amazing diver himself. I was amazed with his abilities in the water. There was little shopping places at each location. There was no pressure sales at any of these locations. (I have been places where it was constant pressure to buy something). They did ask about buying photos and I am glad we did, we received 99 photos for less than 15 U.S Dollars. I believe that is a great deal. They supplied all the safety gear and it was visibly clear they cleaned them after each use. We were picked up a little before 8 am and we were back around 3pm. It was perfect.

We booked several tours with MKT tours. Aaron Lopez took care of all the details! The tours were excellent and Aaron made every step of the way easy. He checked on us several times. We highly recommend this tour operator.

We had an amazing tour with Aventuras Mayas this past week which surpassed our expectations! We were picked up from our resort from our guide, Aldo just before 8:00AM to begin our journey to an inlet and two cenotes for snorkelling with a variety of species, zip-lining & cliff jumping, and exploring an underground cenotes. Throughout the excursion, Aldo provided us information about the areas and history which we were visiting, but most importantly ensured everyone in our group felt safe throughout the day. We were told we chose a great morning to visit, as there was a small crowd of people compared to other days — we were able to take panoramic photos of some areas without any other visitors in view. After a great day of snorkelling with a variety of fish, we enjoyed some tacos for lunch before arriving back to our resort at roughly 3:00PM. We booked the excursion through Airtransat as a group for a discounted rate of roughly $107 USD, which we feel was worth every penny! We look forward to booking with Aventuras Mayas on future trips to the Riviera Maya area!

We did this amazing excursion!!! Francesco was our tour guide and he was amazing!!! We jumped off a 30 foot cliff into the amazing water. We also zip lined and dropped into the water. There was a professional photographer and I got to buy all the pictures. Then we went to the cenote cavers which were beautiful and pictures from there also!!!

Our tour guides Daniel and Jesus were fantastic. They were very knowledgeable about all the different areas we went to. They were fun and encouraged everyone to be involved. The cenotes were beautiful and we got to see all kinds of fish in the ocean outlet snorkeling. Even got a barracuda on camera! Highly recommend.