Manhattan to JFK: One Way Shared Departure Transfer

Our trip to the airport was not the best. The driver was rushed and very distracted. We had a pick up time of 10:15 and he repeatedly called us and rushed us when we were out of the cruise terminal at 9:45. We were a group of 6 with 3 handicapped individuals so we move slowly. Out driver was rushing my 80 year old mother and speaking very rudely to her. Once we were on the road He was taking calls and not at all paying attention to the road. I know that New York drivers are crazy but he was driving in a manner that all the other cars were honking at him. The final straw was when he started cutting his fingernails while driving. I guess you get what you pay for because the price was great but I will never use this service again.

I booked this to ease some of my anxiety the morning of the day I was set to leave. My booking was for 6am and I specifically asked to be to the airport by 7am. The dispatch told me that would be no problem. I was told I could call 30 min early the day of to get the name of my driver and the vehicle type I did that, and that’s where the issues began. I was informed the driver was running behind would not get to me till 6:25. That was ok, the driver gets to me then. We take off and he goes to the next stop and we get the next passenger. And then we get to the 3rd stop at this point it is 6:50, the third pickup person is no where to be found. The driver goes into the hotel for 10 min when he returns still no passenger. At that point I let him know myself and the other passenger in the vehicle need to get to the airport or we will not make our flights. To which the driver let me know he still had 3 more pick up (none of this was disclosed, the other passenger had the same pick up time as me too). The driver didn’t know what to do he called dispatch and gave me the phone the first person I spoke to told me there was nothing they could do. Myself and the other passenger were very stressed at this point. We spoke with someone else and after negotiating were able to get another ride. So we had to take all of our stuff out of the original car on the side of the road. We were left and had to wait for the next car to come. I was extremely late had to run to make my flight and was extremely overwhelmed with the experience. The dispatch let me know I could email the back office and would not provide the email when asked. It was very unorganized and not a company I will be using again.

Driver was wonderful and friendly.i recommend viator to everyone and is very dependable and on time.

The driver tried his hardest to pick me up in a timely manner & get me to JFK airport in a timely manner , but the midtown traffic made it impossible. But they picked me up & got me to JFK in plenty of time. ( they worked a lot of “wiggle rm” in the schedule)

The driver. Shawn, was very friendly and kindly offered us water. Good communication when he arrived to pick us up from hotel. Very helpful towards my mother with assisting her to get in and out of the van. A little bit of aggressive driver and scared us a bit but also made us laugh. Made it to the airport on time and safely.

Comfortable van, driver called to reconfirm. Was on time. Didn’t drop me to the terminal my flight was at though.

We booked as weather was looking bad..driver arrived early, helped with luggage, very chatty & got us to airport in really good time (despite NY traffic!)

Our driver (Abu) offered to pick us up a little early due to heavy 3-day weekend traffic, which worked out perfectly. He clearly communicated exactly where he was parked, and was waiting for us outside. Drove safely and got us to JFK with time to spare!

Driver was on time. He drove very cautiously

Go Airlink were excellent communicators and the driver was very pleasant and helpful. Easy way to get to JFK from Manhattan.