Civitavecchia Cruise Port Private Transfer To/From Rome & Airport
Description
A personal driver at your disposal to provide to you the best chauffeured service. Enjoy your transfer in a luxury car or minivan and personalize your route with available options: - From Civitavecchia Cruise Terminal to Rome (Hotel or Train Station) - From Rome (Hotel or Train Station) to Civitavecchia Cruise Terminal - From Civitavecchia Cruise Terminal to Fiumicino Airport (FCO) - From Fiumicino Airport (FCO) to Civitavecchia Cruise Terminal - From Civitavecchia Cruise Terminal to Ciampino Airport (CIA) - From Ciampino Airport (CIA) to Civitavecchia Cruise Terminal - From Civitavecchia Cruise Terminal to Florence (FLR) - From Florence (FLR) to Civitavecchia Cruise Terminal - From Civitavecchia Cruise Terminal to Naples (NAP) - From Naples (NAP) to Civitavecchia Cruise Terminal Need more routes? Ask for a personal quote!
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Delays or diverted arrivals In case of delayed disembarkation, changes to the docking time or significant delays in leaving the ship, the customer must inform Discover Italy as soon as possible in order to check the possibility to wait or reschedule the service without extra costs. If Discover Italy is not available to wait or reschedule due to operational reasons and/or no timely communication is received, the service may be considered a no-show, and no refund will be due.
- General information According to Italian law, it is strictly forbidden to place luggage inside the passenger compartment. In case of extra or oversized baggage that does not fit in the trunk, the driver may refuse the service for safety reasons and no refund will be due. Any additional costs incurred due to extra baggage (for example upgrading to a larger vehicle, arranging a second vehicle or storage) will be borne by the passengers and must be paid on the spot. In the event of malfunction, technical failure or damage, the assigned vehicle may be replaced with another of the same or higher category/quality level.
- Important – Transfer options and routes Many of our transfer services offer different route options so you can book the solution that best fits your itinerary. For this product, typical options include, for example: Civitavecchia Cruise Terminal ↔ Rome city center (hotel/apartment) Civitavecchia Cruise Terminal ↔ Rome Fiumicino Airport (FCO) Civitavecchia Cruise Terminal ↔ Rome Ciampino Airport (CIA) Each option has a different route and a different fare. Please carefully check the options and notes provided in the product description before completing your booking, to make sure you select and pay for the correct route and vehicle type for your journey.
- Contact details and meet & greet To ensure smooth meet & greet operations, we strongly recommend that at least one passenger provides a mobile phone number that is active and reachable in Italy (ideally the same number entered at the time of booking). We also highly recommend downloading and using the WhatsApp messaging app, which allows our ground staff and drivers to contact you quickly in case of any changes, delays or difficulties in locating each other. Discover Italy cannot be held responsible if passengers are unable to meet our staff or driver at the agreed meeting point due to being unreachable or not answering calls/messages.
- Frequently Asked Questions (Transfer FAQ standard) – Is this a round-trip transfer? No. Each booking is for a one-way transfer only on the date you select. – If it’s a one-way transfer, why am I asked to provide both arrival and departure details? Our system is used for different types of transfers (arrivals and departures), and we are not able to predict which option you will choose. For this reason, the form may ask for more details than strictly necessary. Feel free to provide only the information that is relevant for your transfer (for example, your ship name and scheduled docking time, or your flight details if you are heading to the airport). Where a field is not applicable, you can simply enter “N/A”. – If I need a round-trip transfer, what should I do? You can easily book a round-trip by making two separate bookings, one for each travel date (outbound and return). – What time will I be picked up from the cruise terminal or hotel? The time you select during the booking process will be considered as your requested pick-up time. If you are not sure which time to choose (for example in relation to your ship’s disembarkation time or flight departure), you can contact us before booking and we will be happy to assist you in choosing the most suitable pick-up time. – I selected a pick-up time later than my ship’s scheduled arrival. Is that OK? Your driver will plan to meet you based on the original scheduled docking or disembarkation time indicated at the time of booking. Remember that you already have complimentary waiting time included in the price (up to 60 minutes for port arrivals), which is usually more than enough for disembarkation procedures. Please always select the time slot closest to your actual scheduled arrival time, not significantly later.
Reviews(62)
Very bad service told to wait our flight was delayed they said yes extra charge si I agreed and still we were late then they said we can’t wait and left us and deducted the whole amount plus extra half an hour
Dear Customer, First of all, we are truly sorry for the inconvenience you experienced during your arrival. We fully understand that delays and issues at the airport can be stressful and frustrating. That said, we must respectfully clarify the facts, as the information reported in your review does not accurately reflect what happened. Your transfer was scheduled for 11:05 AM, based on your flight arrival time. However, you arrived at the meeting point much later. We understand this was not your fault, but it is important to note that the standard waiting time included for airport transfers is one hour. This means that, under normal conditions, the driver would have been allowed to leave at 12:05 PM. Despite this, our driver continued to wait well beyond the included waiting time. We were contacted at approximately 12:50 PM and informed that you were still delayed inside the airport. Once again, while this situation was outside your control, it was also not caused by our company. In order to assist you as much as possible, we informed you that the driver could continue waiting until 1:30 PM, subject to an additional waiting-time fee, as he had other scheduled services afterward. You and one other guest eventually met the driver, but other members of the group were still not ready. Unfortunately, when the full group was not available by 1:30 PM, the driver had to leave. We also wish to clarify that no additional waiting-time surcharge was paid. Any statement suggesting otherwise is not accurate. Furthermore, after the driver had to leave, we offered to arrange another van at 2:00 PM by applying only an additional surcharge, rather than charging you for a completely new transfer, which would normally be the standard procedure. Unfortunately, we did not receive confirmation to proceed with that solution. We fully understand your disappointment with the delays and difficulties you experienced at the airport. However, we believe it is important to be fair and transparent: our team and driver made every reasonable effort to assist you, even though the issue was beyond our responsibility. We always care deeply about our customers’ experience and do our best to provide reliable, professional service. We are sorry that this situation ended in frustration, but we cannot accept statements that do not reflect the actual facts. We sincerely hope you enjoyed the rest of your time in Italy. Best regards
Our driver arrived a few minutes early. He was friendly and professional. It was a very good experience.
Was never able to make contact with the driver at the cruise port. Victor needs a clearly marked meeting area rather that just a dropped pin on a map.
We are truly sorry for your disappointment; however, we must clarify that our driver was on-site and fully compliant with the scheduled service. According to the booking, your pick-up time was 08:00 AM. The driver sent you a message at 07:54 AM, informing you that he was approaching the security gateway, and then waited for you until 08:30 AM — well beyond the standard waiting time included in the service. Unfortunately, you never showed up. Our operations team also reached out through Viator messages and repeatedly tried to call your mobile number, which was constantly unreachable. We only received your message after 9:00 AM, over an hour past the scheduled pick-up time. We always provide a clear meeting point, along with the driver’s name and contact number, precisely to assist travelers who may have difficulty locating the correct area. In this case, the driver was waiting at the designated exit with a sign bearing your name — photos and call records confirming this have already been shared with Viator’s customer care. We kindly remind future guests to ensure their mobile phones are active and reachable while traveling, so our staff can promptly assist in case of any confusion. It is disappointing to receive a negative review for a situation that was entirely beyond our control, as our team did everything possible to deliver the service as planned.
The driver picked us up at our guest house and transported us directly to the cruise ship. He was on time and very helpful.
Do not rely on this company to provide efficient transport. We waited 50 minutes outside the Cruise terminal for collection. Even though we had booked a terminal transfer the driver had been sent to a private address in Cittavicha. We were left standing in the heat with 4 over 80’s while my husband tried to find someone to translate where we were to the driver. When he finally turned up he was apologetic but not acceptable. We paid alot of money for this transfer to Rome and in all of our travels over last 6 weeks only time we have been let down.
I requested a private transfer from Casavecchia cruise terminal to FCO with a 6:30a pickup, as we had a 10am nonstop flight back to USA on American that could be tight if timing not right. All worked out as we were able to get off the ship by 6:30a and our driver was right on time.
The driver arrived on time, he was very polite, friendly and very helpful. I would recommend this company without hesitation.
Loretta was our driver and she was very cautious of her driving and was an unbelievable young woman. I would recommend her for your journey as she pointed out important land marks.
The ride from the hotel to the cruise terminal was a seamless and enjoyable experience. The driver arrived ahead of schedule, demonstrating professionalism and punctuality. Their courteous demeanor made the journey pleasant, engaging in polite conversation while maintaining a focus on safety. The vehicle was clean and comfortable, contributing to a smooth ride without any delays or issues. The driver navigated efficiently, ensuring a timely arrival at the cruise terminal. Overall, the service exceeded expectations, providing a stress-free start to the trip. This reliable and professional transportation set a positive tone for the cruise, leaving a lasting impression of quality and care in every aspect of the journey.
The company worked with us on changes in debarking timing. Our driver, Simon, met us promptly and gave us a pleasant drive to our hotel.
