Tours/Banff/Banff Ghost Walks
Viator · group up to 20 pax

Banff Ghost Walks

4.6(136)Banff1 hour
VIATOR4.6(87)TRIPADVISOR4.5(49)

Description

Spend a spooktacular evening unearthing ghastly ghosts, ghouls and mysterious events lurking in the shadows of Banff’s historic streets. Take a walk on the other side and explore Banff’s hidden history on a Banff ghost walk. From haunted hotels to ghost towns, Banff is full of things that go bump in the night. Discover the ghostly past of the Bow Valley on an evening stroll through the paranormal including haunted landmarks, unsolved mysteries and terrifying encounters at hotels. Hear some of the most spine-tingling stories as you stroll along the historic streets, led by a knowledgeable interpretive guide.

Tour Options

Tour

Itinerary

Admission not included100 min

A knowledgeable interpretive guide will lead you on a 1 hour and 40 minute guided walking tour of Banff, stopping at key downtown locations where you will hear spine-tingling stories about haunted landmarks, unsolved mysteries and terrifying encounters at hotels.

Highlights

Interpretive guide
Small group size (up to 20 guests per guide)

What's included

Included
Interpretive guide
Small group size (up to 20 guests per guide)
Not included
Food and drinks
Gratuities
Hotel pickup and drop-off

Traveller Ratings

4.6
136 reviews
5
108
4
15
3
3
2
4
1
6

Important Information

  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult.
  • The minimum age is 8.
  • This tour requires a minimum of 4 participants.
  • The tour is entirely outdoors. Please wear appropriate footwear (no heels or open toed shoes) and wear/bring warm clothes even in the summer months as the evenings can be cool.

Reviews(136)

M
Maja
June 17, 2026
Must do activity

Max our ghost walk tour guide was amazing. She entertained us with her delivery of the stories and was very informative and knowledgeable. It was a great way to check out the town of Banff

L
Laura_G
May 21, 2026
Such a great way to hear...

Such a great way to hear about the history of Banff!! Highly recommend for those who love history, and doing something a little different. Max was a great guide!

W
Whitney_G
May 10, 2026
Mike was great! We loved...

Mike was great! We loved the tour and got to see some more of Banff. It made me want to visit some more sites before we leave.

A
A6176GQanthonya
May 8, 2026
Bad customer experience

During COVID, I purchased a horseback riding gift certificate with no expiration date for two reasons: to take advantage of the promotion and to support a struggling local tourism industry during a difficult time. About a year later, we booked and used two rides, and I believed we still had one remaining. In 2024, I followed up with the company and was reassured by email that we still had credit left that could be applied toward a future booking. Today, when I called to finally book the third ride, I was told that the employee who originally booked our first two rides had actually used all of the prepaid credit at that time, something I was never informed about. I was then told that not only was there no remaining ride or credit, but that there was still an outstanding balance owing. I completely understand that prices change over five years, and I was more than willing to pay the difference for the third ride. However, I do not think customers should be penalized for internal booking errors or miscommunications, especially after receiving confirmation years later that credit still remained on the account. I asked to speak with the manager, Lily, hoping to find a reasonable solution, but unfortunately no accommodation or resolution was offered. This situation appears to stem entirely from how the original booking was processed, yet the responsibility is being placed on the customer. As a disappointed local, I simply wanted to book an experience today and support the business again. Instead, I was left frustrated by poor customer service and a lack of accountability. With so many tour operators now available in the Banff region, businesses should handle misunderstandings fairly — not at the customer’s expense. To put it simply: I purchased three rides, used two, and reasonably believed I still had one remaining based on the company’s own communication. Years later, I’m being told otherwise and even informed that money is still owing. Very disappointing experience.

Operator response

Thank you for taking the time to share your experience. We sincerely apologize for the confusion and frustration surrounding your gift certificate and booking history. Your gift card dates back nearly six years, and because of the age of the booking and the way the original rides were processed, it took our team longer than expected to fully review and understand the details. We understand how frustrating it must have been to receive conflicting information regarding the remaining credit. After carefully looking into the history of the booking, our team followed up with you directly by email and provided a promo code with remaining credit that can be applied toward a desired tour booking. While we recognize this situation was confusing, we truly appreciate your patience while we worked through the records to find a solution. We’re also very grateful for your support during the COVID period. Choosing to purchase with local businesses during that time meant a great deal to many tourism operators, including ours. We are sorry that this experience did not reflect the level of clarity and service we aim to provide. Thank you again for your feedback. It helps us improve how we manage long-term credits and guest communications moving forward.

S
Stacey_B
November 1, 2025
Haunted Basement!?

This was a fun time, getting a small guided tour through parts of town, and stringing some enjoyable ghost stories in with some "spirited" delivery! Definitely bring a good jacket, a flashlight, and a coffee!

L
Leslie_B
October 29, 2025
So much fun! Jen was the...

So much fun! Jen was the best. We learned Banff history as well as great storytelling. Thanks for the great evening.

J
Jenna_M
October 25, 2025
Local History with a Spooky Twist

Our tour was with Jack who was a great storyteller and very engaging! We had a great time and would recommend it for anyone looking for a little local history mixed with some spooky tales.

N
Nicole_S
October 24, 2025
Jen is amazing!

So informative and fun! Great info on Banff and cool stories! Jen was so fun to listen to and interact with

K
Kristi_K
October 12, 2025
Wonderful tour

Wonderful tour and a great way to see downtown Banff! Very enjoyable ghost stories - highly recommend!

L
Lynn_L
October 12, 2025
Interesting stories, jack...

Interesting stories, jack (sp) was very animated and friendly! We left midway through due to the rainy, windy and cold weather, but that was not a reflection on the tour at all.

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