Tours/Krakow/Auschwitz Birkenau Guided Tour with Ticket Hotel Pickup Small Van
Viator · group up to 30 pax

Auschwitz Birkenau Guided Tour with Ticket Hotel Pickup Small Van

4.8(5,117)Krakow1 hour
VIATOR4.7(801)TRIPADVISOR4.8(4,316)

Description

Make your visit to Auschwitz-Birkenau Memorial and Museum as easy as possible on this 7-hours tour from Krakow. Sharing with other people in the an air-conditioned minibus by an licensed experienced driver, with an English-speaking guide in the Auschwitz-Birkenau Museum including audio equipment, or private transportation Pick-up/drop-off at hotel, apartments hostel in Krakow City.

Tour Options

ENG Guided Tour Meeting Point
  • English guided group tour: Pick up between 7:00 - 10:00 to be confirmed one day before the tour. Skip the line access. Choose your best place to meet: Plac Jana Matejki 2, Street Starowiślna 65, Radisson Blu Hotel Straszewskiego 17, Street Wielopole 2
ENG Guided Tour Hotel Pick up
  • English guided group tour: Pick up between 7:00 - 10:00 to be confirmed one day before the tour. Skip the line access. Shared Transport : Maximum 8 people in the minibus. Not like big coaches with 50 passengers. Door to door Pick up from your Hotel, apartment. Pickup included
LAST MINUTE - ENG Guided Tour
  • English Guided Group Tour: Pick up between 7:00 - 10:00 to be confirmed one day before the tour. Skip the line access. Shared Transport : Maximum 8 people in the minibus. Not like big coaches with 50 passengers. Door to door Pick up from your Hotel, apartment. Pickup included

Itinerary

Pass by

Whole event takes around 7 hours. You will be picked up directly from your accommodation place in between 07:30am and 10:00am(pick up time will be confirmed). Meeting will took place either at the front-desk of a hotel or outside near an entry to apartments. Just after collecting all participants you will reach Auschwitz in about 1 hour 15 minutes.

Admission included210 min

English guided tour in Auschwitz and Birkenau Museum is provided by a licensed museum guide . (Headphones are included) Visiting the camps takes around 3,5 hours and consists of sightseeing of two Nazi camps & Auschwitz and Birkenau.

60 min

After a short break of up to 15 minutes following the first camp visit, we will take you to the second part of the tour – Birkenau (Auschwitz II), located just a few minutes away. This was the largest section of the Nazi concentration and extermination complex, created with the intention of carrying out the mass extermination of European Jews. Your guide will continue the moving tour through Brzezinka (Birkenau), built in 1941 under the orders of Heinrich Himmler, commander of the SS. The camp was designed to imprison up to 90,000 people under horrific and inhumane conditions. During the visit, you will learn about the tragic stories of prisoners, brutal selections upon arrival, and inhuman medical experiments conducted by Nazi doctors, including Josef Mengele. The tour also covers the liberation of Auschwitz by soldiers of the 60th Army of the First Ukrainian Front on January 27, 1945 – a moment that marked the end of unimaginable suffering for the remaining prisoners.

Pass by

After tour you will be taken back to Krakow. Either to your accommodation place or any other destination within the city.

Highlights

High quality, friendly and helpful English-speaking drivers
Price included services of the Museum local guide English Ticket, rental cost of headphones
Shared Transport maximum 8 people in the car
Hotel/apartments/ Hostel pickup or meeting point (to choose from) and drop off
Pick up from hotel/meeting point between 7:00 - 10:00 to be confirmed day before
Documentary movie subject to availability
Guided tour in Auschwitz-Birkenau in English Skip the line access

What's included

Included
High quality, friendly and helpful English-speaking drivers
Price included services of the Museum local guide English Ticket, rental cost of headphones
Shared Transport maximum 8 people in the car
Hotel/apartments/ Hostel pickup or meeting point (to choose from) and drop off
Pick up from hotel/meeting point between 7:00 - 10:00 to be confirmed day before
Documentary movie subject to availability
Guided tour in Auschwitz-Birkenau in English Skip the line access
Not included
Food and drinks
Gratuities

Pickup Locations & Times

All hotels apartments hostels in krakow or meeting point. If your hotel/apartments is not listed please add a remark and we will pick you up from any. If you choose a cheaper option, select the meeting point that suits you best. Radisson Blu Hotel, Krakow, Floriana Straszewskiego 17, 31-101 Kraków, Poland Przystanek Turystyczny Kiss&Ride, Wielopole 2, 31-072 Kraków Old Town Starowiślna 65, 31-052 Kraków, Poland Jewish Quarter plac Jana Matejki 2, 31-156 Kraków, Poland Old Town

Traveller Ratings

4.8
5,117 reviews
5
4,287
4
571
3
180
2
47
1
32

Important Information

  • Not recommended for pregnant travelers
  • Suitable for all physical fitness levels
  • Comfortable walking shoes are recommended
  • A maximum of 22 people per booking
  • A minimum of 1 people per booking is required
  • One day before the tour we will send you exact pick up time from your location or meeting point
  • For all bookings for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum. Without it, you will not be able to enter the museum.
  • Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
  • Please provide the full legal name of each participant at the time of booking (exactly as shown on their passport or ID). • Nicknames or shortened names are not accepted. • A valid passport or national ID card is mandatory for every participant. • All documents will be checked before entry. • Failure to present a valid ID will result in denied entry.
  • Due to the sensitive nature of the site, the tour is recommended for ages 14+.
  • Our cars will be disinfection before each service

Reviews(5,117)

5
515eikeg
July 1, 2026
Moving experience - a must see!

We booked a small group tour with hotel pick up. Our guide Igor did an excellent job explaining the history of the two camps Auschwitz and Birkenau. He was punctual, professional and a safe driver. We really enjoyed our tour!

Operator response

Thank you so much for your wonderful review 🌟😊 We’re absolutely delighted to hear that you enjoyed your small group tour and that everything went smoothly from the hotel pickup to the end of your visit 🚐💛✨. It’s fantastic to know that Igor made such a positive impression 👏😊. His punctuality, professionalism and safe driving are qualities we truly value, and we’re especially pleased that his historical knowledge and thoughtful explanations helped make your visit to Auschwitz-Birkenau Memorial and Museum and Auschwitz II-Birkenau so meaningful 🕯️📚. We’ll be sure to pass your kind words on to Igor — he’ll be delighted to hear them! ❤️👏 Thank you once again for your recommendation and for choosing to travel with us. It truly means a great deal to our entire team 🌟😊. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #Igor 👏 #HotelPickup 🏨 #ProfessionalService 🚐 #KnowledgeableGuide 📚 #SafeTravel ✅ #HighlyRecommended ⭐⭐⭐⭐⭐ #TravelWithRespect 🙏🕯️✨

R
rey_f
July 1, 2026
None

A lot of walking a lot of climbing stairs a lot of crowd was very hot very long. They cut is short because of the heat.

Operator response

Thank you for taking the time to share your feedback 🌟😊 We understand that visiting Auschwitz-Birkenau Memorial and Museum can be physically demanding, especially during periods of very hot weather ☀️🥵. As you mentioned, there is a considerable amount of walking, some stairs and, during peak season, large numbers of visitors 👟🚶. On exceptionally hot days, the Museum may occasionally adjust or shorten certain parts of the guided route for the comfort and safety of visitors, as these decisions are made by the Museum staff. We appreciate you sharing this information, as it will help future guests prepare by wearing comfortable footwear, bringing water and dressing appropriately for the weather 💧👟🧢. Thank you for visiting this important memorial site and for taking the time to leave your review ❤️🕯️. Thank you once again for travelling with us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #SummerTravel ☀️ #StayHydrated 💧 #ComfortableShoes 👟 #NeverForget 🕯️ #TravelWithRespect 🙏✨

L
leegW8795ZW
July 1, 2026
Best company to use

2nd time using this same company.. and no faults what so ever. Thomas our driver was very friendly and helpful. Anya our guide was very thorough. I would and have already recommended this company for auschwitz visits.

Operator response

Thank you so much for your wonderful review and for choosing to travel with us again! 🌟😊 Welcoming returning guests is the greatest compliment we could receive, and we’re absolutely delighted that your second experience was just as enjoyable as the first 💛🚐. It’s fantastic to hear that Thomas provided such friendly and helpful service throughout the day 👏😊. We’ll be sure to pass your kind words on to him. We’re also delighted that Anya’s thorough and professional guiding helped make your visit to Auschwitz-Birkenau Memorial and Museum so informative and meaningful 🕯️🎧📚. Presenting this important history with knowledge and respect is something we value immensely. Thank you once again for your trust, your loyalty and your recommendation. We truly appreciate your continued support and look forward to welcoming you back on your next visit to Krakow! ❤️🤝 Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #ReturningGuest ❤️ #Thomas 👏 #Anya 🎧 #ExcellentService 🌟 #KnowledgeableGuide 📚 #HighlyRecommended ⭐⭐⭐⭐⭐ #TravelWithRespect 🙏🕯️✨

B
bournered
July 1, 2026
A Must Do Trip

We were picked up on time by Artur, who was exceptional. Great driver. We were met by our guide Michael who was very knowledgeable and spoke great English. The tour was harrowing but a must when visiting Krakow.

Operator response

Thank you so much for your wonderful review 🌟😊 We’re delighted to hear that everything went smoothly from the very beginning and that Artur provided such exceptional service 🚐👏💛. We’ll be sure to pass your kind words on to him! We’re also very pleased that Michael made such a positive impression with his knowledge and excellent English 🎧📚. Presenting the history of Auschwitz-Birkenau Memorial and Museum with clarity, respect and sensitivity is incredibly important, and we’re delighted that he helped make your visit so meaningful 🕯️🙏. We completely agree that although it is a harrowing and emotional experience, it is also an essential visit for anyone coming to Krakow ❤️. Remembering the past and honouring the victims helps ensure that these lessons are never forgotten. Thank you once again for your recommendation and for choosing to travel with us. It truly means a great deal to our entire team 🌟😊. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #Artur 👏 #Michael 🎧 #ExceptionalService 🚐 #KnowledgeableGuide 📚 #NeverForget 🕯️ #HighlyRecommended ⭐⭐⭐⭐⭐ #TravelWithRespect 🙏✨

L
Lidia_S
June 30, 2026
Excellent tour and excellent service

The driver contacted us the night before, and communicated what time he would pick us up. He offered a lunch package. He was very friendly and accommodating! Honestly a 5 out of 5!!

Operator response

Thank you so much for your amazing review 🌟😊 We’re absolutely delighted to hear that you had such a great experience from the very beginning 🚐💛✨. It’s wonderful to know that your driver kept you well informed the evening before the tour with your pickup time and offered the packed lunch option 📱🥪. Clear communication is something we always strive for, and we’re so pleased it helped make your day stress-free. We’re especially happy to hear that your driver was friendly, accommodating and made you feel well looked after throughout the day 👏😊. We’ll be sure to pass on your kind words to them! A 5 out of 5 rating truly means the world to our entire team ⭐⭐⭐⭐⭐❤️. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #ExcellentCommunication 📱 #FriendlyDriver 🚐 #PackedLunch 🥪 #FiveStarService ⭐⭐⭐⭐⭐ #WellOrganised ✅ #TravelWithRespect 🙏🕯️✨

D
dd920
June 28, 2026
A must museum to visit.

A must visit site which is very educational and emotional. It is not a place I would take my children because it is just too harrowing not the museum itself but what happened there. We booked through trip advisor for 6 of my friends. The driver (Who was very professional) collected us from our hotel and provided us with lunch which was a little extra but well worth it. A great experience and recommend.

Operator response

Thank you so much for your thoughtful and heartfelt review 🌟😊 We’re truly delighted to hear that you and your group had such a positive experience from start to finish 🚐💛. We completely agree that Auschwitz-Birkenau Memorial and Museum is an incredibly important place to visit for its educational and historical significance 🕯️📚❤️. It is a deeply emotional experience that encourages reflection and remembrance, and we appreciate your thoughtful comments about its impact. We’re also very pleased to hear that your driver provided a professional service and helped make the day comfortable and stress-free 👏🚐. It’s wonderful that you enjoyed the packed lunch option as well 🥪😊. With the early start and limited break times, many guests find it a convenient and worthwhile addition. Thank you for choosing us for your group of six and for your kind recommendation 🌟🙏. It truly means a great deal to our entire team. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #GroupTravel 👥 #ProfessionalDriver 🚐 #PackedLunch 🥪 #EducationalExperience 📚 #NeverForget 🕯️ #HighlyRecommended ⭐⭐⭐⭐⭐ #TravelWithRespect 🙏✨

G
GIANNA_A
June 26, 2026
Breath-taking experience!

The driver could be more friendly and patient. Came at 6:50 and couldnt wait for 2-3 minutes (the instructions mention pick up between 7-10). Additionally we only had 10 minutes break for lunch, toilet, breath from walking 2+ hrs (on a 33-35○C heatwave). Also some more coordination is beneficial, ie not leaving behing team members. The guide on the other hand was amazing! fabulous! Expert in his job! Very informative and patient!

Operator response

Thank you for taking the time to share your detailed feedback 🌟😊 We’re very pleased to hear that you found your Museum guide amazing, knowledgeable and patient 🕯️🎧👏. We truly appreciate your kind words and are delighted that the guided visit to Auschwitz-Birkenau Memorial and Museum was such a positive part of your experience. At the same time, we’re sorry to hear that some aspects of the day did not meet your expectations 💛. Regarding the pickup time, the estimated window shown at the time of booking is only an indication. The exact pickup time is always confirmed the day before the tour, once the Museum assigns the final entrance time. Drivers must follow a very strict schedule to ensure all guests arrive at the Museum on time, especially during the busy summer season ⏰🚐. We also understand your comments regarding the short lunch break, particularly during the 33–35°C heatwave ☀️🥵💧. Unfortunately, the timing of breaks and the overall itinerary are determined by the Museum’s fixed schedule and entry times, which leave very limited flexibility. Your feedback regarding coordination and ensuring that no guests are left behind is appreciated, and we will certainly share it with our team as we are always looking for ways to improve the guest experience 🤝✅. Thank you again for your honest feedback and for recognising the excellent work of your guide. We hope that, despite these inconveniences, the visit remained a meaningful and memorable experience. Thank you once again for travelling with us. If you ever return to Krakow, we would be delighted to welcome you again and provide another great experience 🩷🤩✈️🌍. #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #CustomerFeedback 💬 #KnowledgeableGuide 🎧 #NeverForget 🕯️ #ContinuousImprovement 🤝 #TravelWithRespect 🙏✨

P
P392DPianm
June 25, 2026
Excellent trip

Well organised tour, with very good guide

Operator response

Thank you so much for your kind review 🌟😊 We’re delighted to hear that you enjoyed your visit and found the tour well organised from start to finish 🚐✅💛. It’s also wonderful to know that your guide made such a positive impression with their knowledge and professionalism 🎧📚🕯️. We strive to ensure every visit to Auschwitz-Birkenau Memorial and Museum is informative, respectful and meaningful. Thank you for your recommendation and for choosing to travel with us ❤️🙏. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #WellOrganised ✅ #KnowledgeableGuide 🎧 #MeaningfulExperience 🕯️ #HighlyRecommended ⭐⭐⭐⭐⭐ #TravelWithRespect 🙏✨

S
steven_k
June 25, 2026
A day at the museum

The tour guide at the museum was hard to understand, and rushed to finish. We’ve heard other guides next to us giving way more information. Transportation was on time and no issues. Thank you our driver Arthur. I guess there is no way to know who will be your guide at the museum up until the last minute. Overall we saw what we went for, not an easy experience but we kind of knew what to expect.

Operator response

Thank you for taking the time to share your feedback 🌟😊 We’re pleased to hear that the transportation went smoothly and that Arthur provided punctual and reliable service throughout the day 🚐👏💛. We’ll be sure to pass your kind words on to him. We’re sorry to hear that the Museum guide did not fully meet your expectations. All guides at Auschwitz-Birkenau Memorial and Museum are licensed Museum guides and are assigned directly by the Museum on the day of the visit. Unfortunately, tour operators do not have the ability to choose a specific guide or influence their guiding style, pace or presentation 🎧📚. We understand that every guide has a different approach, and we’re sorry to hear you felt the commentary was rushed and difficult to follow. We appreciate you recognising that this is beyond our control, and your feedback is valuable. Despite this, we’re glad you were able to experience this important memorial site and that the overall visit still met your expectations ❤️🕯️. Thank you again for travelling with us. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #Arthur 👏 #ReliableTransport 🚐 #CustomerFeedback 💬 #NeverForget 🕯️ #TravelWithRespect 🙏✨

C
Craig_K
June 23, 2026
Highly recommend this tour operator.

Lukasz turned up bang on time and was a very good driver. The tour itself was Auschwitz first which took 2 hours and after a packed lunch break and a 10 minute drive, Birkenau next which took slightly less time. Our small party of around 9 people had the same tour guide for both sites and she was excellent. She provided an audio commentary through headsets at Auschwitz but at Birkenau you have to gather round as no headsets here. At the outset you have to go through airport style scanners and take your driving licence or passport to confirm your I.D. The tour is very moving which I expected. I wanted to see the scale of these camps; I knew they were huge but once you see both sites with your own eyes and hear the numbers of innocent men, women and children that were murdered by the Nazis, it’s industrial scale crime. There’s loads of tours available but I’d recommend this company 100%.

Operator response

Thank you so much for your incredibly thoughtful and detailed review 🌟😊 We’re truly delighted to hear that you had such a positive experience from beginning to end 🚐💛. It’s wonderful to know that Łukasz arrived right on time and made the journey comfortable and stress-free 👏🚐. We’ll be sure to pass your kind words on to him. We’re also very pleased that you enjoyed having the same guide throughout both visits to Auschwitz-Birkenau Memorial and Museum and Auschwitz II-Birkenau 🕯️🎧. We’re delighted that you found her knowledgeable and engaging, and that the headset system at Auschwitz helped you clearly follow the commentary. Thank you for mentioning the entry procedures and practical details 📄🛂. Bringing photo identification and passing through the security screening are important parts of the Museum’s admission process, and your advice will certainly be helpful for future visitors. Your reflections on the scale of the camps are deeply moving ❤️. Reading about these events can never truly compare to standing in the places where they happened. Seeing the vastness of Birkenau and learning about the unimaginable suffering endured by innocent men, women and children is an experience that stays with visitors forever. Remembering these atrocities is essential so that future generations continue to learn from history and ensure that such crimes are never repeated 🙏🕯️. Thank you for your wonderful recommendation and for placing your trust in our company. It truly means the world to our entire team 🌟😊. Thank you once again for recommending us. If you ever find yourself back in Krakow, we would be thrilled to welcome you again. Please don’t hesitate to reach out to us directly — we’d love to help make your next visit just as memorable! 🩷🤩✈️🌍 #Auschwitz #AuschwitzTours #KrakowAuschwitzTours #SmallGroupTour #WhatsApp +48504091617 #CustomerCare #Łukasz 👏 #KnowledgeableGuide 🎧 #PackedLunch 🥪 #NeverForget 🕯️ #RespectAndRemembrance ❤️ #HighlyRecommended ⭐⭐⭐⭐⭐ #TravelWithRespect 🙏✨

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