Tours/New York City/9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Viator · group up to 15 pax

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

4.8(7,023)New York City1 hour
VIATOR4.6(2,324)TRIPADVISOR4.9(4,699)

Description

In remembrance of the tragic events that took place on September 11, 2001, visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience. Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience. You can upgrade for a VIP guided tour or a self-guided visit with your skip-the-line ticket.

Tour Options

Walking Tour + VIP Museum Tour
  • Duration: 2 hours 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a VIP guided tour of the 9/11 Museum.
Walking Tour + Museum Ticket
  • Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial, plus a skip-the-line ticket to the 9/11 Museum. Self-Guided Museum Ticket: This option does not included a guided tour of the 9/11 Museum.
Walking Tour Only
  • Duration: 1 hour 30 minutes: A guided tour of Ground Zero, including the 9/11 Memorial. No Museum Entry

Itinerary

15 min

Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.

75 min

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.

Admission included60 min

Enhance your experience by visiting the 9/11 Museum. We offer two upgrade options: either a skip-the-line ticket for a self-guided visit or a one-hour VIP guided tour through the collections of media, memorabilia, and more.

Highlights

Skip the Line entry ticket to 9/11 Museum (if option selected)
Tales of heroism, tragedy, and resilience to enrich your visit
Tour of Ground Zero & key sights including outside St. Paul’s Chapel, Survivor Tree & Memorial Pools
9/11 Museum entry ticket & small-group guided tour with a Docent (if you choose the VIP option)
New York City guide with a personal connection to 9/11

What's included

Included
Skip the Line entry ticket to 9/11 Museum (if option selected)
Tales of heroism, tragedy, and resilience to enrich your visit
Tour of Ground Zero & key sights including outside St. Paul’s Chapel, Survivor Tree & Memorial Pools
9/11 Museum entry ticket & small-group guided tour with a Docent (if you choose the VIP option)
New York City guide with a personal connection to 9/11
Not included
Gratuities

Traveller Ratings

4.8
7,023 reviews
5
6,410
4
329
3
113
2
84
1
87

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 3 and under free with paid adult ticket
  • We offer two upgrades for the 9/11 Museum. You can either tour the exhibits with a guide or get a skip-the-line ticket to visit on your own. If you choose the ticket option, be sure to arrive during your timed entry window as the museum reserves the right to deny admission if you miss this. With both options, you can stay as long as you like after entering. There’s a security checkpoint, and all large bags must be checked.

Reviews(7,023)

S
shannonmK5184FZ
August 16, 2026
Jim Q. Is the best guide

Jim Q. Was a very kind and personable person who gave story's about his own experience and about the history of 911 and the heros of this moment very awsome would 100 percent recommend Love from NOVA

1 people found this helpful
D
danielsI5822KH
August 16, 2026
Must see!!

Touching so much! Jim Quinn do it so realistic with his own story. Thank you all so much!!

1 people found this helpful
C
C7407ZOalexm
August 16, 2026
9/11 outdoor tour

Jim Q was great. Very knowledgeable and friendly. We had a great time!

1 people found this helpful
P
pamhD5061CQ
August 16, 2026
Great

Jim Quinn was great! Explain so much

1 people found this helpful
B
brandonhZ2555GF
August 16, 2026
great respectful tour guide with great stories and understanding of the events

Jim Q was wonderful and was a great tour guide

1 people found this helpful
R
renekD9541QA
August 16, 2026
Great 911 tour

Jim Q was a great tour guide!! We really enjoyed the tour.

1 people found this helpful
Z
Z1484EGjohnl
August 16, 2026
911 guided tour

Great experience, good mix of historical facts and real information.

Z
Z8954ZSkarim
August 13, 2026
Great Tour!

A great tour - highly recommend booking with Timothy Douglass!

B
B6401ZAkyleb
August 13, 2026
Great Tour

Great tour. Very educational. Great tour guide, funny and humbling.

L
lhicks46
August 12, 2026
A Multi-faceted View of 9-11

Marc was an excellent guide and a real New Yorker. I thought I knew this story but learned I had only scratched the surface. Good balance of factual information, real emotion, humor and seriousness - not easy to pull off so very well done.

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