Vulkan-Wasserfall und Hot Springs Private Tour

Gabriel was excellent tour guide. Very informative and helpfull and considerate!!

Gabriel’s service was beyond what we expected. From booking to the excursion to the drive home I felt safe and welcomed. The waterfalls and hot springs were absolutely amazing. He even went above and beyond by taking some of our group back to do more hiking and see more falls when some had to stay back due to physical restrictions. We even ended up booking another excursion with him directly to go river tubing and more waterfalls. The tubbing was so fun if we had more time we would be doing another one for sure!!

My family and I had an amazing time on this excursion. Our guide, Gabriel, was exceptionally helpful, professional, and knowledgeable. He went above and beyond for our group, and we actually booked other tours with him throughout our stay here in Costa Rica. If you’re thinking about booking this excursion — do it you won’t regret it!

Our guide was terrific. However, the tour is more than 2 hours from Tamarindo. It was somewhat disappointing. The hike is long and there’s not much to see. The mud bath is mud in a bowl you rub on. The hot springs were pretty. The waterfall is very small and the pooled water was freezing. Too far and not worth it.

This may have just been our experience because we tried to customize the tour and it was just the two of us with an awful guide BUT, it was the very worst tour we have ever gone on. Our guide was essentially just a driver but, he joined us with another tour group and just had us follow them around. Our guide talked in circles and I don't think he understood us - we said no fewer than 10 times that we were NOT interested in the coffee/chocolate tour but, yet he had us go with the other group to do that "tour." The waterfall was nice and we enjoyed it but, zero information on it from our guide, we just did our own thing. We did get to see all types of animals on our travels just even driving and in the "man made small rainforest" - the rainforest had a wonderful tour guide it was at a place called La Roca (which looked to be abandoned). The lunch we had was delicious at the Thermo Mania place; however, it was abandoned and dilapidated water park that is used by locals - IT IS NOT a hot spring. Do not let your guide bring you there, it is a series of pools and small rock waterslides and most pools were not even filled! The people were very kind and friendly but, this was not a "Costa Rican" tour - this was awful but, mainly it was our guide just taking us to a rip off tourist trap.

Gabriel was friendly & professional. Highly recommend him.

We had the pleasure of touring with Eugenio during our time in Costa Rica, and we couldn’t have asked for a better driver and guide. From the moment we met him, he was warm, personable, and made us feel completely at ease. His English was very good, which made communication easy and enjoyable throughout the tours. He was knowledgeable, attentive, and always made sure we were comfortable and well taken care of. We especially appreciated how accommodating he was to our needs and pace. Eugenio answered all of our questions about Costa Rica and gave us a lot of insight into the history of Costa Rica. We enjoyed our first tour (Buena Vista Adventure tour) with Eugenio so much that we specifically requested him again for a second outing (Rio Celeste Waterfall and Sloth hike) and he exceeded our expectations both times. That alone says a lot! If you’re looking for a reliable, friendly, and professional guide in Costa Rica, we highly recommend Eugenio. He truly helped make our trip memorable.

Gabriels Custom Tours has been absolutely amazing. We did two tours with Gabriel, day trip to Monteverde and the day trip to Rincon de la Vieja. The pricing for these private tours is very fair. All the activities and food were included. The food was very good. He is a good driver and very knowledgeable tour guide. I would definitely recommend doing tours with him. We saw lots of wildlife!

+4

Eugene was an excellent tour guide - funny and very accommodating! The lunch stop was awesome! The thermal pools were too crowded.

Place was Amzing take your time going down and up and definitely go in the water would definitely help you go back up ❤️ the place just beauty!!