Privater Transfer von Neapel nach Sorrent oder von Sorrent nach Neapel

We’re very sorry to hear that your experience with the driver was not as pleasant as expected. We sincerely apologize for the delay and, especially, for the unfriendly attitude you encountered. He may have been tired or under some stress, but we understand that this should never affect the service our guests receive. We’re glad to hear that you reached the airport on time, and we truly appreciate your feedback. We will certainly take it into consideration to improve our service.

Thank you so much for your wonderful review! We truly appreciate your kind words about Rosario and our team. We’re delighted to hear that your transfer was comfortable, punctual, and stress-free. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to the Amalfi Coast in the future.

Thank you so much for your wonderful review! We’re delighted to hear that you had a great experience with Mario. He truly enjoys sharing local tips and making our guests feel welcome. We really appreciate your kind words and hope to have the pleasure of welcoming you back to Sorrento in the future.

Thank you so much for your kind review! We’re delighted to hear that your transfer was smooth and effortless and that you enjoyed the service provided by our driver. Your recommendation means a lot to us. We hope to welcome you back to Sorrento and the Amalfi Coast in the future.

Thank you so much for your wonderful review! We truly appreciate your kind words. We’re delighted to hear that you enjoyed a smooth and comfortable transfer and that our driver helped make your journey to the airport even more memorable. It was our pleasure to be part of your trip, and we hope to welcome you back to the Amalfi Coast and Sorrento again soon.

We are sorry that your flight was significantly delayed and understand how stressful that must have been. However, we would like to clarify the circumstances, as they are not accurately described in your review. The additional charge was not for the waiting time between your flight landing and your exit from the airport. As we explained several times, it was due to the exceptional delay of your flight, which arrived approximately seven hours later than scheduled. Your original driver had already been assigned and paid for the scheduled pickup time. Because of the lengthy delay, we had to arrange and pay for a new driver later that evening in order to provide your transfer. We also explained that airlines are generally responsible for costs arising from significant flight delays. For this reason, we issued you a receipt for the additional payment so that you could request reimbursement from your airline or travel insurance. We always accommodate reasonable flight delays whenever possible without additional charges. However, when a delay requires us to completely reorganize the service and pay for a second transfer, the resulting costs cannot be absorbed by our company. Despite the exceptional circumstances, we ensured that transportation was available for you upon arrival, and we provided all the documentation necessary to help you recover the additional expense.

Muchas gracias!

Dear Kyle, Thank you very much for taking the time to leave such a lovely review. We are thrilled that you and your wife enjoyed your transfer with Rosario. Your kind words mean a lot to us, and we will be sure to pass your compliments on to him. It was a pleasure to assist you, and we hope to welcome you back to Sorrento and the Amalfi Coast again soon.