Privater Hin- und Rücktransfer vom Flughafen Cancun nach Tulum
Beschreibung
Genießen Sie einen privaten und komfortablen Transfer vom Flughafen Cancun zu Ihrem Hotel in Tulum an Bord eines geräumigen, klimatisierten Vans. Dieser Service ist ideal für Gruppen und sorgt für eine reibungslose und stressfreie Ankunft mit einem professionellen Gruß, der bei der Landung auf Sie wartet. Unser Service ist rund um die Uhr verfügbar und Ihr Fahrzeug steht innerhalb eines kurzen Wartezeitfensters von ca. 15 bis 20 Minuten nach dem Check-in am Flughafen bereit.
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Bewertungen der Reisenden
Wichtige Informationen
- Für alle Fitnesslevel geeignet
Bewertungen(264)
We used their service twice while visiting the all inclusive resorts and they have provided great service every time. Easy to find them at the airport, timely arrival and employees are very professional. The drivers are courteous and drive very safely to your destination.
I had a great experience using Happy Shuttle. I even left my purse in the van after being dropped off and it was brought back to me. Both of our drivers to and from the airport were great.
We have used Happy Shuttle many times, but recently the service started to decline. Today was the worst though. The airline changed our flight time. It was after hours, so we emailed and sent a message via WhatsApp to Happy Shuttle to notify them. When we landed, we received an email from them that our car was cancelled for no-show and they kept our full payment. We called them and they refused to help, and made us pay the full amount again! Wth? We're stranded at the airport after a 10 hour flight and had no other option but to pay the full $200 amount again. Disgusting. I will dispute this with my credit card company.
Dear Customer We sincerely apologize for the frustration caused during your recent experience. We understand how stressful travel delays can be, especially after a long flight. As part of our operational policy, all transportation services are scheduled and confirmed at least 24 hours in advance. In cases where passengers do not arrive or contact us, reservations are flagged as a no-show after a courtesy waiting period of up to 2 hours after the flight has landed in Cancun. Unfortunately, in this case, we did not receive any message or email notifying us about the flight delay before the service was marked as a no-show. While the original reservation could no longer be operated as scheduled, our team still worked to accommodate you the very same day by arranging a new service at an additional operational cost, and we also applied a discount as a courtesy. We truly value your past trust in our company and regret that this experience did not meet your expectations. Your feedback is important to us and will be reviewed internally to continue improving our communication and service processes. Julio Navarro Customer Service Supervisor Happy Shuttle Cancun
Great and friendly person. Had plenty of information to give for recommendations. Was there on time and got us to our destination on time as well.
Lucio was great!! He was very conversational and such great company! He made our ride smooth and exciting! He is very hospitable and deserves a raise!!! Would give 10 stars! ⭐️
Wilbur Gonzalez was awesome! Love him!! The drive was quick and he was very fun to talk with. I will ask fot him again when we go!@
Enrique was amazing! Reccomended a great restaurant and made the post airport trip easy! Overall will reccomend him for our return trip to the airport
Henry was amazing. Had a pleasant trip in. We had lots of questions and he was able to answer them very very well. If you get a chance, ask for Henry.
Mario G was great . Love his energy was able to tell us about the area and the culture . He told us about Mexico and the how things are different compared to the US . He made sure we comfortable and accommodating
Jorge was on time and he was very polite and an excellent driver. Car was extremely clean and cool. We requested for a car seat and it was already installed. Last but the most, price was unbeatale compare to the one that hotel recommended. Will definitely use Happy shuttle again:
