Dublin EPIC The Irish Emigration Museum Private Geführte Tour

Dear Pamela C, we are delighted to know that you enjoyed your private, guided tour with our team! We will make sure to pass on your very kind comments. Kind regards, the EPIC team.

Dear Marsha, we appreciate you taking the time to leave this five-star review. We are glad to know you enjoyed your early morning guided tour. Kind regards, the EPIC team.

Dear Bill and Gail T, thank you for leaving this fantastic, five-star review! It is great to hear that you enjoyed your private tour with Lou – Lou so much, she truly is a fantastic guide and takes great pride in sharing her wealth of knowledge. We will make sure to pass on your lovely comments to her. Kind regards, the EPIC team.

Dear Diana V, we are so glad to know that you enjoyed your visit here with us at EPIC and found it engaging and easy to understand. Thank you for leaving this review. Kind regards, the EPIC team.

Dear Maria L, thank you for taking the time to share your feedback with us. We’re sorry to hear your visit to the museum did not meet your expectations. EPIC is an independent, not-for-profit museum and as such must cover all its own operational costs. This means that without charging an admissions fee it would not be possible for us to remain open or to reinvest in the museum’s future development. The museum fully adheres to the International Council of Museums (ICOM) definition - https://icom.museum/en/resources/standards-guidelines/museum-definition/. We exist to advance human connection through the compelling and ongoing story of the Irish diaspora, and we do so through our long term and temporary exhibitions, public programming and educational initiatives. The museum does hold a growing collection of physical objects, a selection of which are on display in several galleries within the long-term exhibition at any one time, but we primarily explore and examine the unique global journey of the Irish people and the influence of the Irish diaspora using audio-visual content, interactive touch screens, motion sensors, art installations and soundscapes. While there are more than 70 million people globally today who can claim Irish descent, we can only display just over 300 historic and contemporary accounts arranged thematically within the museum at any one time. Kind regards, the EPIC team.

Dear Willie M. Thank you for taking the time to share your feedback. We are truly sorry to read that your experience with our Exclusive EPIC Private Tour did not meet your expectations, especially after travelling so far and in such difficult weather conditions. This is certainly not the impression we aim to leave with our visitors, and we take comments like yours very seriously. At EPIC, we pride ourselves on delivering engaging, high-quality guided tours that bring Ireland’s global stories to life. Your review is concerning, and we would be grateful for the opportunity to learn more about what happened during your visit so we can investigate this thoroughly. If you would be willing, we kindly ask that you contact us directly at smcgettigan@epicchq.com so I can speak to you directly. Hearing more about your experience will help us understand where things went wrong and how we can make improvements. Thank you again for your time, and we hope to have the opportunity to welcome you back for a much more positive experience in the future.

Dear Louise, we appreciate you taking the time to leave this very kind review. We will make sure to pass on your comments to the Jeanie Johnston team, and are very glad to learn that you and your family enjoyed your day out with us so much. Kind regards, the EPIC team.

Dear Bernie F, we appreciate you leaving this lovely review. With so many things to see and stories to read, many of our visitors find the return option to be very useful. Regarding the updates, we are currently working on some renovations within the museum, this includes updates to our technology and to the stories featured within our galleries. Kind regards, the EPIC team.

Hi Corbin, Thank you for taking the time to leave this review. As a digital museum, our exhibitions are designed to be artistic and interactive. We make use of video, audio and responsive technologies with the aim of creating a unique and impactful museum experience. We acknowledge that this may be quite different from your usual museum experience. We are glad to hear that you found our team friendly and helpful. Kind regards, the EPIC team.