Von Assuan nach Luxor - Kom Ombo & Edfu Tempel

Your name will display as:moageza99 Your business role Submit النقطة المهمة جدًا في ردك على Viator: ما تدخلش في تفاصيل إصابتك وحادثتك بشكل مبالغ فيه، وما تهاجمش الضيف. ركّز على الوقائع القابلة للإثبات: * الضيف لم يتواصل لتأكيد تفاصيل الحجز إلا بعد موعد الرحلة. * في نفس اليوم حصلت لك ظروف طارئة وحادث. * بمجرد ما تمكنت من استخدام هاتفك، تواص لت معه واعتذرت. * عرضت عليه توفير بديل للرحلة. * الضيف رفض البديل وطلب استرداد المبلغ. * Viator هي اللي بتتعامل مع موضوع الاسترداد، وبالتالي جملة “Viator refusing to even refund” مش مسؤوليتك المباشرة. Your name will display as:moageza99 Your business role Submit* والأهم: ما تقولش إنه “No show” من ناحيتك إلا لو ده مثبت فعلًا في نظام Viator. وأنا بصراحة أنصحك يكون ردك هادي ومحترف جدًا، لأن الرد مش للضيف بس؛ الرد ده للعملاء اللي هيقرأوا التقييم بعد كده. ممكن تr experience did not go as planned. We would like to clarify what happened. The booking details had not been confirmed with us until after the scheduled departure time. On the day of the tour, we also experienced an unexpected emergency situation, which temporarily prevented us from being available by phone. As soon as we were able to access our phone, we contacted you, apologized for the situation, and offered to arrange an alternative for your transportation and tour. Unfortunately, you preferred not to proceed with the alternative and requested a refund instead. We completely understand your frustration, and we sincerely apologize for the inconvenience caused. However, we would also like to clarify that we did communicate with you and made an effort to provide an alternative as soon as we were able to do so. Regarding the refund, this is handled through Viator according to their booking and refund policies. We are always committed to taking care of our guests and providing the best possible experience, and we are sorry that on this occasion we were unable to deliver the experience you expected.

Thank you so much for your wonderful review! We’re really happy you enjoyed the transfer and the temple stops at Kom Ombo and Edfu. Even without much English, we’re glad our driver made the trip smooth, comfortable, and relaxing for you. It means a lot to hear that you appreciated both the new car and the chance to visit these beautiful historical sites along the way. We truly appreciate your recommendation and hope to welcome you again in Egypt soon!

Thank you so much for your wonderful review 🙏 We’re really happy to hear that you enjoyed your trip from Aswan to Luxor and that the experience met your expectations. It’s great to know that the journey, the visits to Kom Ombo and Edfu, and the overall comfort made it memorable for you. Your kind words about the driver truly mean a lot. We always aim to provide not just transportation, but a warm and welcoming experience, and we’re glad his friendliness and small gestures made a positive difference during your trip. Thank you again for your recommendation — it really means a lot to us. We hope to have the pleasure of welcoming you again on another رحلة في مصر قريبًا 🇪🇬

¡Muchas gracias por tu comentario y por compartir tu experiencia con nosotros! 🙏 Nos alegra mucho saber que consideras que la relación precio-calidad fue buena y que disfrutaste del recorrido de Aswan a Luxor, incluyendo las visitas a Kom Ombo y Edfu con tiempo suficiente. También nos complace saber que te sentiste cómodo durante el viaje y que valoraste la conducción segura, especialmente en una carretera que puede ser desafiante. Los pequeños detalles como el agua y los snacks son parte de nuestro esfuerzo para hacer el viaje más agradable. Gracias también por tu recomendación, especialmente por destacar la ventaja de visitar los templos fuera de las horas pico. Esperamos tener el placer de recibirte nuevamente en Egipto muy pronto 🇪🇬✨

Thank you so much for your feedback 🙏 We’re really happy to hear that the transfer from Aswan to Luxor went perfectly for you and that the driver gave you enough time to fully enjoy the visits at Kom Ombo and Edfu. Your satisfaction means a lot to us, and we’re glad everything went smoothly and comfortably throughout the journey. We hope to welcome you again soon for another great experience in Egypt 🇪🇬✨

Grazie mille per la tua splendida recensione! Siamo davvero felici che, nonostante la cancellazione della crociera, Moa sia riuscita a riorganizzare rapidamente il tuo viaggio via terra e a permetterti di non perdere le meraviglie tra Aswan e Luxor. È proprio nei cambi di programma che cerchiamo di dare il massimo supporto ai nostri ospiti. Ci fa anche molto piacere sapere che hai trovato autisti efficienti e guide preparate e disponibili in ogni tappa: un buon team fa davvero la differenza nell’esperienza di viaggio. Grazie per aver condiviso la tua esperienza — speriamo di accompagnarti di nuovo in Egitto per un’altra avventura indimenticabile! 🇪🇬✨

Thank you so much for your thoughtful and detailed review! We’re truly happy to hear that you enjoyed both your stay in Aswan and your tours throughout Egypt. It’s great to know you found the location convenient and the room comfortable and good value for money. Your kind words about Ammar mean a lot. We’re especially glad he could support you not only with organizing your tours — from Abydos to Abu Simbel and so many temples in between — but also by helping when you weren’t feeling well. Taking care of our guests like family is exactly the level of service we aim to provide. We also appreciate your comments about the drivers being punctual and kind, and that the tour timing and pricing met your expectations. Thank you again for choosing us and for your recommendation. We hope to welcome you back to Aswan and Egypt again one day! 🌟🇪🇬