Privat luksus yacht | + 2 gratis jetski | + havpool

We’re very surprised to read this review, as all pricing and additional fees were explained immediately after the booking was made and are also disclosed in the listing description. Your total was $1,599 for a 4-hour private luxury yacht experience, including 2 jet skis, exclusively for your group. This is a premium private service rather than a shared boat tour. You completed the full charter and did not express any concerns or complaints to our team before, during, or after the experience. Had you raised any concern regarding the pricing, we would have been happy to clarify every charge with you. We always strive to be transparent with our guests and are sorry to hear that, despite the information provided, you were left with a different impression.

Thank you so much for sharing your experience! We’re very happy to hear that you enjoyed your first time with us despite the rain. It’s great to know that the captain took such good care of you and made the experience even more enjoyable. We look forward to welcoming you back next time for even more fun with the floating pool and jet skis.

¡Muchas gracias por compartir tu experiencia! Nos encanta saber que disfrutaste cada minuto a bordo y que pudiste compartir momentos inolvidables con buenos amigos. Esperamos recibirlos nuevamente muy pronto para otra experiencia increíble.

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que pudiste desconectarte de todo y simplemente disfrutar del momento. Eso es exactamente lo que queremos que nuestros clientes sientan a bordo. Será un placer recibirte nuevamente para otra experiencia inolvidable.

Thank you so much for your kind words! We’re thrilled to hear that Michele and his mate provided such a great experience. Being on time, keeping the yacht spotless, and making sure our guests feel comfortable and well cared for are very important to us. We truly appreciate your support and hope to welcome you back on board soon! 🛥️⚓️✨

Thank you so much for sharing your experience! ❤️ We’re very happy to hear that you and your family had a great time and that our captain was able to navigate around the weather so you could continue enjoying your trip. We also truly appreciate your feedback regarding the jet ski time. We understand that with a family of six, the time can go by very quickly when everyone wants a turn. Your feedback is very valuable to us and helps us continue improving the experience for our guests. Thank you again for choosing us, and we hope to welcome your family back for another amazing day on the water! 🛥️🌊✨

Thank you for your feedback. We’re glad to hear that you still found the time on the yacht fun and relaxing, but we would like to clarify a few important details regarding the timing of your charter. Your group arrived approximately **30 minutes late**, and Captain Michele was already at the marina waiting for you. Unfortunately, because of the late departure, the yacht missed the first scheduled bridge opening, which caused additional time to be lost waiting for the next opening. This significantly affected how far the yacht could travel and how much sightseeing could be included within the remaining charter time. Captain Michele did not arrive late or keep your group waiting. Another charter was scheduled immediately after yours, so unfortunately the charter could not be extended beyond the reserved time without affecting the next guests. This is exactly why our policies clearly state the importance of arriving on time, and why we always encourage guests to arrive early. Miami River bridge schedules can greatly affect the itinerary when a charter departs late. We truly wish you had been able to experience more of the planned route, but the reduced sightseeing time was unfortunately a direct result of the late arrival and subsequent bridge delay, rather than the captain ending the experience early.