Medellín Privat VIP Lufthavnstransport til Medellín
Beskrivelse
1. Punktlighed garanteret: Glem stresset ved at komme for sent. En professionel service vil hente dig i god tid, så du kan ankomme til lufthavnen uden at haste. 2. Absolut komfort: Efter en lang flyvetur er der intet bedre end transport, der venter på dig. Undgå køer, overfyldt offentlig transport og at lede efter taxaer. 3. Sikkerhed: Uddannede chauffører, køretøjer i fremragende stand og flysporing i realtid for at tilpasse sig eventuelle ændringer. Personlig service: Uanset om du rejser alene, som et par, med familie eller i en gruppe, er der køretøjsmuligheder skræddersyet til dine behov.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
1. Afhentningsstedet vil være det, som brugeren har angivet i lufthavnen/hotellet 2. Chaufføren vil kontakte brugeren ved ankomst til afhentningsstedet. 3. Køretøjet ankommer på det tidspunkt, som brugeren har anmodet om 4. I tilfælde af transport mellem lufthavn og hotel vil chaufføren være i konstant kommunikation via WhatsApp for at kende status for din migration.
Rejsendes vurderinger
Vigtig information
- Kørestolsegnet
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Spædbørn skal sidde på skødet af en voksen
- Velegnet til alle fitnessniveauer
Anmeldelser(40)
Customer service was excellent. Mario and Juliana were amazing, very pleasant and friendly. I will use them again.
Thank you so much for trusting us and allowing us to accompany you on your trip. We hope you come back soon. Remember that we have transportation throughout Colombia, Panama, Mexico, and Costa Rica.
Excellent service promptly and friendly. Santiago was a a great driver very knowledgeable and helpful.
¡Muchas gracias por tu excelente reseña! Nos alegra saber que tu viaje fue puntual y cómodo. Trabajamos cada día para ofrecer el mejor servicio posible. Esperamos tener el placer de llevarte a tu próximo destino muy pronto. ¡Reserva tu siguiente viaje con nosotros y vive otra gran experiencia!
Comfortable and stress free ride to the airport. Pick up was on time and customer service was great.
¡Agradecemos mucho tus amables palabras! Nos enorgullece saber que nuestro equipo te brindó una atención segura y agradable. Tu comodidad es nuestra máxima prioridad. ¡Te esperamos a bordo en tu próximo viaje para seguir ofreciéndote el mejor servicio!
I was met at the airport by a friendly staff member with my name on a card. The operator texted me a photo of the vehicle and driver ahead of pickup, so I knew how to verify that I was getting in the right car. The driver was friendly and professional, and at no time did I feel unsafe on the trip.
"¡Qué excelente comentario! Agradecemos mucho tu confianza y tus 5 estrellas. Nos enorgullece saber que disfrutaste de la comodidad y el buen servicio de nuestro equipo. Viajar contigo siempre es un placer. ¡Buen viaje!"
The driver was safe and professional. I took this service from my hotel in El Poblano to JMC airport, and had no safety concerns at any time.
"¡Muchas gracias por tus 5 estrellas! Nos alegra enormemente saber que tu viaje fue puntual y placentero. Trabajamos cada día para brindarte la mejor experiencia en carretera. ¡Esperamos verte pronto a bordo de nuevo!"
Booked this service specifically because it was advertised as VIP private airport transportation after a long international travel day. The actual experience was the complete opposite. I proactively messaged the company throughout the immigration process exactly as instructed so they could coordinate pickup timing. When we exited, nobody was actively waiting for us. There was only a sign attached to a post, and we were told the representative was assisting another customer and would return. We then waited over 20 minutes after clearing immigration while another group arriving after us was escorted first and ultimately left before we did. The company later admitted the driver, Jefferson, was delayed because he was handling another customer before our pickup. They also admitted the vehicle smelled strongly of marijuana because a prior passenger had smoked before entering the car. Unfortunately, the smell was overwhelming for the entire ride. This was not a premium private transfer experience. It felt disorganized, poorly coordinated, and nowhere close to what was advertised or paid for. The company offered a $10 refund and a discount on a future ride, which honestly only reinforced that they knew the service failed. After a long flight into a foreign country, the last thing you want is standing around waiting for transportation that is supposedly “VIP,” only to end up in a vehicle that smells heavily of weed. I would strongly recommend looking elsewhere for airport transportation in Medellín.
We hope you are doing well. Please note that we did provide you with transportation from the airport to the hotel you specified. However, you requested a full refund. This is not the first time we've encountered a customer seeking a free transportation service. We sincerely regret that we were unable to grant your request. Please also clarify that we explained everything that happened. At no point did the driver leave the vehicle, and there was no one waiting for you. We explained that our representative was in the restroom, which is why someone else posted the sign at the exit, precisely so that when you, as the customer, came out, you would be reassured that someone was waiting for you. We also indicated in the instructions that the vehicle takes 5 to 10 minutes to reach the airport, which is the average time we are allowed to park. We clearly explained everything that happened and why the delay was 10 minutes longer than we promised. Unfortunately, misinformation reflects poorly on us, which is why we are sending this response. If a customer reads this, they might think the driver was smoking marijuana or something similar. We explained that the previous customer, before you, got into the vehicle and apparently had recently smoked marijuana, leaving the vehicle smelling of it. As you can see, we made a mistake in some areas, and as an honest company... As a responsible party, we accepted our responsibility by offering a $10 refund and a half-price discount on another booking. However, their intention was never to communicate their problems and seek a solution; their intention was to get the service for FREE, which is unacceptable. Remember that you must contact Viator, and we will present all our evidence because this comment is unacceptable. It damages our good reputation; we have over 70 reviews on our profile, and this is the first time something like this has happened with a user. Have a good day.
Everything worked fine - after midnight and even though we had to wait at the airport bon Medellin for over an hour at immigration.
Vielen Dank für Ihre 5 Sterne! Wir freuen uns sehr, dass Ihnen Ihre Reise gefallen hat und unser Service Ihren Erwartungen entsprochen hat. Wir freuen uns darauf, Sie bald wieder an Ihr Reiseziel zu bringen. Gute Reise!
Super clean transportation, Mr. Julio super attentive. Divine experience.
"¡Muchas gracias por tu calificación de 5 estrellas! Nos alegra mucho saber que tu experiencia con nuestro servicio de transporte al aeropuerto fue excelente. Trabajamos cada día para ofrecer puntualidad y comodidad a nuestros pasajeros. Esperamos verte pronto en tu próximo viaje. ¡Buen vuelo!"
Excellent service, at all times communicated with us for transfers from days before, to wait for us on arrival as well for transfer to the airport
"¡Qué alegría leer tu reseña! Gracias por confiar en nosotros para tu traslado al aeropuerto. Nos encanta saber que quedaste satisfecho con el servicio. Nuestro objetivo es que empieces (o termines) tu viaje de la mejor manera posible. ¡Te esperamos para la próxima! ¡Feliz viaje!"
Very happy with the city tour , excursion to the cafetal, Guatapé and Comuna 13. The very predisposed guide before our consultations. Medellin is a beautiful place to visit
"¡Muchas gracias por tus amables palabras! En TRANSPORT CARS COLOMBIA nos esforzamos para que cada viaje sea puntual y cómodo. Nos alegra mucho saber que disfrutaste del trayecto y esperamos verte pronto en tu próxima aventura."
