Island H2O Water Park Adgangsbillet

I’ll start with the positives, my kids loved it. It had everything needed without the massive crowds like any of the Disney waterparks. Food was decent and drinks were good. Great location and most of the workers were nice. They seemed to not have enough rafts for the rides though so lines were long. The reason for the terrible rating and I will never return is down to hygiene. My children wear swim nappies and fully lined swim wear as per the waterpark policy and common sense. These are considerate rules for all other park goers and to prevent shut down upon ‘accidents’ What I did not expect to witness is a large group to not put any of their children in swim nappies or appropriate swim wear and the lifeguards not say anything despite there being at least 4 workers present. Children ranging from infants to older children. The males were in the water with the children for a considerate length of time whilst a large group of females sat in full covering religious dress to ones side of the seating area. Very disappointed with the lack of action and unhygienic acceptance of this behaviour.

I went for the Island Night event hoping for some evening fun. Instead, they abruptly canceled it halfway no refund. They just shut everything down and herded us out. 🔫 The staff was rude and short-tempered, treating paying guests like annoyances. I emailed customer support about the ruined night they ignore it. What really shocked me was how dangerous this place feels. The crowd attracts the worst kind of people, and the environment is so sketchy that police have a massive presence the entire time. Even with cops everywhere, thieves were still stealing from the gift shop in plain sight without shame. It’s that unsafe. Daytime isn’t any better. This is not a family-friendly water park — it’s chaotic and risky. Parents, keep your kids and wallets far away. Island H2O is an overpriced nightmare. Save your money and stay far away. You’ve been warned.

I booked this waterpark in March, knowing I'd go in May. I bought discounted tickets during their Spring Break sale. Keep checking their sites. They have sales and discounts periodically. If you're free, plan 2 days here and get the season pass. It's a good deal. Came here on a Monday at opening, and this waterpark is not packed at all. Be prepared to pour out hydroflask water bottles. Security made us empty water bottles and throw away food to enter. We just went to Great Wolf Lodge a few weeks ago, and it is night and day. My son is a waterpark enthusiast, and this is one of his favorites. There have been minimal lines with plenty of space to sprawl out and enjoy. This waterpark is really clean, and the lifeguards are super friendly and helpful. Unfortunately, the drop slides were down, but my kids had the tide pool to themselves. The lazy river is really lazy with plenty of floating. I highly recommend stopping by here. We did everything many times in 3 hours.

Very nice park we had fun all day the water was good and the slides great Small flat: we got ripped off in a small snack we paid 20 dollars 2unfortunate little donuts ( sweet concept ) a real tourist catch do not go there Too bad it ruined us the rest of the afternoon

One of the more affordable parks to go to and super fun! Me and my family get the season passes every year $65 you get free parking, free souvenir cup unlimited refills for like $6, and you get free friend passes!

My family and I are thinking about going. I noticed on their website it says you have to bring IDs. Do they have to scan them when you go in? Would it work to bring a printed copy or just show a picture of the ID on a phone instead? We're trying to avoid bringing our real IDs into the water park because we don't want to risk losing them or having them stolen, and we'd rather not pay for a locker unless it's actually necessary. Also, if you do need an ID ,is it required every time you go, or just the first time when you get the pass? Appreciate any insight from people who've been there!

I am a season pass holder and would like to recognize team lead Sandra. She provided outstanding customer service today she understands the importance of retaining a customer.

We received free passes as part of our stay at the Margaritaville resort for the H20 waterpark. I would like to add this is an aquatic center not a waterpark. I had read some of the reviews ahead of time, but it was free so I thought it would be fun for my 18 and 20 year olds. First off no workers talk or greet you upon entry they look half asleep like they can't be bothered to greet you in anyway. We walked in and it was empty, very few people. This park is run down, dirty, I saw three people with cuts who stated they were cut from the floor of the lazy river. My kids went down a few slides, nothing exciting. However, my daughter stated their was a crane with workers working on the slide she went down...safe huh lol! I was on crutches and asked a lifeguard if I could sit on a higher chair since I can't bend my knee....she told me no, so I asked for a supervisor. The teenage supervisor walked over to me and said, "what's the problem" I explained to her I had a recent knee injury and can't bend my knee to sit that low...by the way Im standing there with crutches. She informed me that I could rent a cabana so I could get a higher chair! I pointed out to her that the 20 cabanas around the wave pool were empty and can I just use a chair to move over to the lawn chairs. She rudely said "no!" You have to rent a cabana. So I told her she has no respect for people with disabilities and I was leaving her park and she said, "So" I packed up my stuff hobbling to the exit. Once outside I had no problem letting patrons deciding on entry about the park and they left based on my experience. I wouldn't recommend this place to anyone and had a lengthy discussion with the owner of Margaritaville and he will take this into consideration with further marketing with them. Don't waste your time or $ here! We should have went to Aquatica which we have done over the years.

Worst experience possible. I would not return after being there for an hour. To start they forced my daughter throw out her goggles. They have no shelter or places to stay hydrated. Pavement will burn your feet as they don’t spray the hot pavement to keep your feet cool. They expect you to store your sanders in an unsecured area before riding any slides. I thought Aquatica was bad until this. This is the SHEIN of water parks. Managment needs to take note on what Disney does to provide more safety measures. For one spray down the walkways using the sprinkler system. Another have shaded areas with water since there was an area to have fountain water which is warmer the water in the shower. Lockers are over priced. There is no care for anyone’s safety. I had to complain to the management team at Margaritaville due to I was close to fainting while waiting to go on a slide. It was so bad I didn’t do one slide. People just push and shove in the lazy river. It already looks run down and appears ghetto. This rating deserves a 0.0001/100. I can’t express how horrible it is. No wonder it’s free to resort guest. I hope Managment has an email or way I can have this communicated since I’m not the only one addressing these concerns I see people filing more serious complaint’s and beyond that. So much potential is why I gave it 0.0001% not worth the headache. And I can’t express this enough to avoid going June-September. Save your time enjoy Margaritaville or reach deep in your pocket and stick to Blizzard Beach or Typhoon Lagoon. This place is the SHEIN or Temu of Water Parks. Horrible experience and horrible staff. Rude and wouldn’t care about safety critical concerns.

Kids really enjoyed all the waterslides and we enjoyed a break from the typical theme parks in the area. All in all a fun day.