Hoteller i nærheden af 360 CHICAGO Observation Deck & Hop-on Hop-off Sightseeing Tour

Thank you for taking the time to share your feedback. We're sorry to hear that aspects of the tour did not meet your expectations. We understand how disappointing it can be when the tour schedule limits the amount of time available to fully explore the attractions you want to visit. We also appreciate your comments regarding the end-of-day service, as we recognize that concluding operations while guests are still making their way back can be inconvenient. Your suggestion about adding a stop at the zoo is also appreciated. Feedback like this helps us better understand what destinations are most important to our guests and where improvements to the route could enhance the overall experience. At the same time, we're pleased to hear that you enjoyed the sights you were able to see and that those parts of the experience were worthwhile. Thank you again for your honest and constructive feedback. It will be shared with our team as we continue to improve our service. Flavius@BigBusTours

Thank you for your positive review! We are thrilled to hear that you found our tour informative and enjoyed the flexibility of our hop on hop off service. Our team takes pride in providing excellent customer service and we hope to have you on board again soon. #customerlove #cityexploration

We are thrilled to hear that your students had a fantastic time with us! We strive to create memorable experiences for all of our customers. Thank you for sharing your positive feedback!

Hi Lussette_D, Thank you for your feedback! We apologize for the wait time, but we're happy to hear that you enjoyed the experience! The frequency of our buses may be affected by traffic conditions, leading to possible delays. Our app shows the approximate time for the next bus, depending on the traffic. We hope to see you again in the future! Best wishes. Cristian T, Big Bus Tours