West Maui Elcykeluthyrning

Don’t ever go to this spot. The owner didn’t even show up or return a text/call on a reason why he didn’t show up ruined my whole day. This place is a scam!

Booked an all-day e-bike tour for myself and my two kids, reserved 8:30 AM. Nobody showed up until 11:00 AM. No call, text, or explanation. This company borrows space inside another business that doesn’t open until 9:00 AM, so even an on-time arrival would mean a 30 minute wait. They still shouldn’t book 8:30 slots. But we waited 2.5 hours, not 30 minutes. Another family with an all-day rental showed up at 8:45 AM and was stuck waiting with us, just as confused. The owner isn’t based in Hawaii and runs things remotely, so there’s no one on-site to help when things go wrong. We’re now going through the cancellation and refund process. If reliable timing matters for your trip, book elsewhere.

We went to the address but it was a different business. He could not show us our reservation on the computer but he didn’t charge us. Two of our bike had problems. Mine was just broken but he had no other options for us. The chain fell of twice before we even left the parking lot. He said to just call if we had any problems. But when we returned early he was no where to be found. We survive and made it back in one piece. But will never use them again.

Fun time riding if you are willing to share road with cars. Maui has very little dedicated bike paths

Lower level road in Maui was beautiful, winding roads, and then near the end by office blvd is a park, stunning view of the North Pacific ocean

Bike path is along a busy road, but plenty of off the beaten path options. Nate did a great job getting us set up with the right bikes and preparing us for our ride.

We had a great time on the e-bikes. The e-bikes are fun and the owner is very helpful with the best places to go. June 2024 stay cool and bike Maui.

Our favorite part was riding through the beautiful beach park together, with the refreshing breeze blowing in our faces.

The bikes were great. We were given a short inservice on how to use them. Then we were given a great map with the best route to town and along the beach! One of the highlights of our trip to Maui! A little exercise and a LOT of fun!

I would highly recommend RideSmart Maui for an e-bike adventure. Nate and Ed were patient, friendly and helpful with our group of first-time riders, the e-bikes were excellent quality, and the scenary was obviously spectacular. Our ride was a high-point of our stay on Maui and RideSmart will be high on our list if we're lucky enough to return one day.