Äventyr och snorkla med valhajen från Playa del Carmen
Beskrivning
Vi är engagerade i att bevara denna magnifika art i denna region och vi är särskilt noga med att respektera riktlinjerna för en hållbar verksamhet som ger våra besökare både trygghet och lära sig att ta hand om valhajen, eftersom det är en sårbar art. På grund av detta tillstånd har CONANP och SEMARNAT reglerat denna aktivitet och vi arbetar hand i hand för att bevara denna art.
Turalternativ
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
När du gör din bokning får du ett bekräftelsemeddelande via WhatsApp eller sms med upphämtningstiden, en dag före aktiviteten. Var vänlig och var redo 5 minuter före upphämtningstiden.
Resenärers betyg
Viktig information
- Spädbarn måste sitta i knät på en vuxen
- Rekommenderas inte för resenärer med låg kardiovaskulär hälsa
- Rekommenderas ej för gravida resenärer
- Resenärer bör ha medelgod fysisk kondition
- Undvik att använda solprojektor. Det är inte tillåtet även om det är biologiskt nedbrytbart, för detta rekommenderas att bära en långärmad tröja för att skydda dig mot solen. Båtarna har tak för att minimera direktkontakt med solen.
- Användning av flytväst (obligatoriskt)
Recensioner(1)
We had a mixed experience with this tour. We had some difficulty with communication with the tour operator, but our hotel front desk was able to help us confirm pick up information last minute. There was a bit of a delay with the pick up, as well. The van was very comfortable and air conditioned which was great. I thought the breakfast at the port was a nice touch too. We were able to do several sessions of swimming with the whale sharks which was an incredible experience, and we did see a few flying fish on the way out. The attitude of one of the tour operators was a little rude and careless at some times, however. Cindy tossed around a few personal items that were in her way on the boat, not really caring for our personal property or asking someone to move it. The main problem probably came up once we got to a beach club area. We were told to get off the boat so they would prepare lunch, but the beach club water smelled so strongly of gasoline from all the boats that it wasn't a very pleasant swimming experience. And when we came back to the boat because I was starting to feel sunburned since we were also told to limit sunscreen use during the whale shark swimming and then were never given another opportunity to apply any afterwards, Cindy was visibly annoyed that we came back before being summoned. I tried asking a question about timing since we had a later engagement and her attitude was very dismissive and abrupt, like she was very surprised I might need to know basic information about the trip. During lunch, the crew were also drinking beer which was not offered to any of the customers. Admittedly there was limited information in the description of this tour, but from what was there, it was not clear that this supposedly half day tour would wind up being almost a full day tour getting us back to the hotel well after 5pm. I think the attitude of the staff could be altered to be a bit more respectful, less dismissive, and to be more specific about the itinerary of the tour and expected pick up and dropoff times. They did a wonderful job with the actual ecological part of the tour but could use some polish for the rest of the experience.
Dear Stephanie, thank you very much for your Review.. it helps us Know how we Did and how we Can improve in the future. We are addressing your comments with our operations tour as we had a Hard time contacting them in the morning to confirm that you had need picked up.. also we are concerned about your comments on the attitude of the crew on the boat and the spot where you were taken to swim… Regarding the return, i received your message stating that you would find hour own ride since you had another tour in the area of the port.. We hope you give us the opportunity to attend you again in the near future.. Best regards!
