1 star Really disappointing experience, especially because this was our first time in Italy. Our Vatican tour was cancelled 30 minutes before it was supposed to start. We had already walked about 30 minutes to the Vatican with my older parents, only to find out at the last minute that the museum was closed and our booking was cancelled. I understand that things happen, but finding this out after we had already made the trip there was incredibly frustrating. It also meant scrambling to figure out what to do with the rest of our day. I’m glad they cancelled and refunded the booking rather than trying to proceed, but I really wish we had been given more notice. It would have made a huge difference, especially while traveling and trying to plan our day.
Hi sir sorry for that. Actually Vatican museum was closed for 3 days because of summer vacation. We closed our all products but this one. Unfortunately we didn’t update this product.. and you booked it . Our office was closed. But on that day I checked and saw. I sent you messages soon so that you don’t have to come to Vatican museum and do nothing. Sorry for it. Vatican museum open from 17 August and so on. Thanks , best regards
