Rio Secreto och Tulum Tour från Cancun eller Riviera Maya Hotell
Beskrivning
Río Secreto är den nya ekologiska inspirationen i vår region. Det har nyligen utsetts som en av Mexikos mest tydliga och lockande naturreservat, och denna unika destination blir snabbt alltmer mexikanska. Besökare känner sig ofta förvandlad av sin resa djupt inuti Río Secreto. Det är ett sällsynt och exotiskt tillfälle att beundra den oöverträffade skönheten hos vår älskade Mexico och Moder Jord
Turalternativ
Resplan
Du kommer fram till Tulum Ruins, där deras guide kommer att ge ungefär 40 minuters information om Área, liksom några instruktioner om turnén, så att de kan njuta av nästan en timmes ledig tid innan de åker till Río Secreto.
När du kommer till reserven kommer en av våra guider att ge dem säkerhetsåtgärder och nödvändig utrustning. Innan du går in i maya-underjorden, besöker besökare runt vägarna i vårt naturreservat, där de kommer att få en Maya-välkomst. Du kommer att promenera och simma genom vackra naturliga kristallgallerier, under en rundtur på maximal 1 km, varar cirka 1,5 timmar.
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
Om din bokning inte hittar ditt hotell vid din bokning, kommer din bekräftelse att ha följande legend: "Hotell inte tillgängligt", det innebär att en av våra konsulter kommer att kontakta dig via telefon eller e-post om de följande 48 timmarna för att bekräfta uppgifter som behövs, och när vår konsult kommer att bekräfta med dig vart du stannar, kan turnéplaneringen påverkas beroende på hotellets läge. Det är viktigt att du presenterar 15 minuter före den timme som heter i hotellets lobby.
Resenärers betyg
Viktig information
- Kollektivtrafiksalternativ finns i närheten
- Rekommenderas inte för resenärer med ryggmärgsskador
- Rekommenderas inte för resenärer med låg kardiovaskulär hälsa
- Resenärer bör ha medelgod fysisk kondition
Recensioner(447)
Highly recommended! This trip starts with Rio Secreto and then Tulum, not the other way around as shown in the itinerary.
Rio Secreto was fascinating, and these memories will last forever. The cost includes transport from the hotel, all equipment, lunch, and the same tour guide for the river as well as the Tulum ruins. The group was just the right size so that everyone could stay together and ride in the same vehicle. Our guide was terrific and knew the best spots. It made for a long day, but it was worth it. Tulum was hot but we had umbrellas to help with the sun. You can't walk on the ruins anymore, but we didn't want to take the longer trip into the jungle for that activity. The views were amazing so close to the Caribbean, and it was so interesting to see creations from that long ago. Definitely would recommend.
Dear Explorer Kelly, Thank you so much for sharing your experience with us! We are delighted to know that your visit to Río Secreto created beautiful memories that will last a lifetime. It is wonderful to hear that you enjoyed both the underground river and the visit to Tulum, and that the combination of nature, history, and culture made your day so worthwhile. 🌀 We are especially pleased to know that you enjoyed the personalized experience with your guide and the small group setting, as well as the services included throughout the tour. It is also great to hear that the umbrellas helped make your visit to Tulum more comfortable under the Caribbean sun. Thank you for your kind recommendation and for choosing to explore these incredible natural and cultural treasures with us. We look forward to welcoming you back to our Natural Reserve for another unforgettable adventure. Kind regards. 🙌🏻
Jorge is a fantastic guide! The caverns are amazing! If it’s your only trip to the area Tulum is good but hot in June! Rio Secreto is “refreshing” but many in our group were cold! This was my favorite excursion
Wonderful experience in the Rio Secreto. Everything was well thought out for a great experience. Hector our guide was super nice and made sure he took care of the group for all to have a good time.
This was one of the coolest things I’ve ever done! Our guide Diana was extremely knowledgeable, helpful, and easy to understand. I can’t wait to come back.
Dear Explorer, Thank you very much for sharing your experience with us! We are delighted to know that he considers this adventure as one of the most incredible experiences he has ever lived. We love knowing that you were able to enjoy the magic of our underworld and create such special memories. 🌀✨ We are especially excited to read your words about Diana. We will be happy to share your message with her; we are sure she will be delighted to know that her knowledge, clarity and dedication helped make her visit such a memorable experience. We sincerely appreciate your kind words and are thrilled to know you wish to return. We look forward to welcoming you again very soon for another unforgettable adventure in our Nature Reserve. Greetings. 🙌🏻
Our tour guide Omar was absolutely wonderful and amazing! His knowledge of the caves and the ruins was astonishing. He definitely show his love not only for his country but also for his culture. He emerges in the history and showed us pictures in his phone of what he was explaining and different documentaries that he has seen about the ruins and the mayas. It was such a great experience and our son loved every moment of it!
Dear Explorer Belissa, Thank you very much for sharing your experience with us! We are delighted to know that you and your family enjoyed such a special adventure in Río Secreto. We are delighted to know that your child enjoyed every moment of the experience and they were able to create unforgettable memories together. We are especially excited to read your words about Omar. We will be happy to share your message with him; we are sure he will love knowing that his passion for the culture, history and heritage of Mexico made such a positive difference in his visit. For us it is very important that our explorers not only discover the natural beauty of the region, but also the richness of the Mayan culture. 🌀✨ We sincerely appreciate your recommendation and your kind words. Comments like yours inspire us to continue sharing authentic and memorable experiences. We look forward to welcoming you again very soon for another unforgettable adventure in our Nature Reserve. Best regards. 🙌🏻
This was an amazing 10/10 experience and I wouldn’t have changed anything. Diana was our tour guide for the entire day, and she was absolutely wonderful, sweet, and knowledgeable. Tulum was beautiful, and the caves were unlike anything I’ve ever seen- life‑changing. We explored the “Enchanted” Purple String caves, and I would come back just to see the rest. It was one of the best days ever and well worth the price for the traveling, lunch, and everything else included.
Dear Explorer, Thank you so much for sharing such an amazing review about your experience in Río Secreto! ✨ We are very happy to know that you had a 10/10 experience and that you consider this tour as one of the best days you have ever lived. Comments like yours inspire us to continue creating memorable moments for each explorer. We are especially excited to read your words about Diana. We will be happy to share your message with her; we are sure she will love knowing that her knowledge, warmth and accompaniment made her adventure such a special experience. 🌀 We are also happy to know that you enjoyed your visit to Tulum so much and that the experience in our caves was something unique and transformative for you. We love that you want to come back and continue discovering more of our underground world. We sincerely appreciate your kind words about the value of the experience and all inclusive during the tour. We look forward to welcoming you again very soon for another unforgettable adventure in our Nature Reserve. Best regards. 🙌🏻
The place is really very nice and worth a visit. The guide, Omar, was very good, prepared and engaging, making the experience interesting and enjoyable. However, the organization leaves something to be desired, especially in relation to the price paid. On Sundays in Tulum there were no entrance fees, so the additional $20 was not applied, but we still paid $125 per person (a 10% discount compared to the initial 139). Unfortunately, on the day of the visit we could not even visit Tulum because of a protest related to the new taxes that the state wants to apply, and so we returned to the hotel. The next day we spoke to the girl at the hotel who sold us the excursion: considering that the package for the visit to Rio Secreto alone costs $119, we were only refunded $6 per person. The only alternative proposed was to return another day while still paying another $20 for taxes, which we did not consider correct. Another unpleasant aspect is that you can not bring cameras or phones to take pictures inside Rio Secreto. There is a photographer for each group who takes several photos along the way, but the prices are decidedly high: $35 for a single photo or $120 for the entire package (58 photos, some of them of animals we haven’t even seen). Finally, as soon as you get off the bus everything is very hectic: you have the feeling of having to do everything in a hurry, without time to fully enjoy the experience. In summary: beautiful place and excellent driving, but organization, management of contingencies and extra costs definitely improveable. Tip: we booked on booking another excursion with great prices and many activities, even if the group was 60 people.
Gentile Esploratore, La ringraziamo per aver condiviso la sua esperienza con noi. Siamo lieti di sapere che ha apprezzato la bellezza del luogo e che Omar ha reso la visita interessante e piacevole. Condivideremo con piacere le sue parole con lui. 🌀 Ci dispiace sinceramente che alcuni aspetti organizzativi non abbiano soddisfatto le sue aspettative. In particolare, comprendiamo il suo disappunto per la mancata visita a Tulum a causa di una situazione esterna e imprevedibile. Eventi come proteste o cambiamenti locali possono influenzare l’operatività dei tour, e ci scusiamo per l’impatto che questo ha avuto sulla sua esperienza. Per quanto riguarda la gestione della prenotazione e del rimborso, le suggeriamo di contattarci direttamente all’indirizzo atencionclientes@riosecreto.com per poter analizzare il suo caso in modo più dettagliato e darle un adeguato seguito. Relativamente alla politica sui dispositivi elettronici, questa misura fa parte dei nostri protocolli di conservazione, pensati per proteggere l’ecosistema fragile del nostro fiume sotterraneo. Comprendiamo comunque la sua percezione riguardo al costo delle fotografie e apprezziamo il suo feedback. Ci dispiace inoltre che il ritmo dell’esperienza sia risultato troppo veloce; il suo commento è molto importante per noi e sarà condiviso con il nostro team per continuare a migliorare. La ringraziamo ancora per il suo tempo e per aver riconosciuto il valore del sito e del nostro staff. Speriamo di avere l’opportunità di offrirle un’esperienza più soddisfacente in futuro. Cordiali saluti. 🙌🏻
This is the best excursion I have had. The admission fee is great for all that you get. The length of time underground was perfect. The atmosphere is amazing and I would do it again. We have a group of 10 people and that was great. The staff and tour guide were wonderful and we had the best time ever.
Dear Explorer Tami, Thank you very much for sharing your experience with us! We are delighted to know that you consider your visit as the best excursion and that you enjoyed every moment of the adventure, from the time in our underground world to the unique environment surrounding it. 🌀✨ We are pleased to know that the size of your group allowed for a closer experience and that both our team and your guide contributed to an unforgettable moment. We sincerely appreciate your kind words and are delighted to know you would repeat the experience. We hope to have the pleasure of welcoming you again very soon in our Nature Reserve for another great adventure. Best regards. 🙌🏻
Main issues for me are: advertising makes it seem like you go to Tulum first, get all hot and sweaty, and then cool off in Rio secreto. Thats not the case so you get in cold water first thing in the morning and by the time you get to Tulum its the hottest part of the day, youre outside the whole time AND no plastic water bottles which I totally get but its not mentioned anywhere until you get to Tulum so theres no way to prepare. Being outside in the middle of the day walking around with no water was not pleasant for anyone in my tour of 10 people. We are staying in playa mujeres and it took about 3 hours to get back from tulum so expect a lot of time in the van to get to these places but more time getting back to your resort if youre as far away as we're staying. Definitely a unique experience, our tour guide Imelda was great and knowledgeable and helped keep the pace of our group up so we could see as much as possible.
Dear Explorer Janice, Thank you for sharing your experience with us. We are happy to know that, overall, she enjoyed this adventure and that Imelda contributed to making her journey a positive experience with her knowledge and support. We sincerely regret that the order of the itinerary and some logistical details did not meet your expectations. We understand how this may have impacted your experience, especially in relation to the weather conditions during the visit to Tulum and the information about using reusable bottles. We really appreciate you sharing it, as it helps us identify areas of opportunity to better communicate these aspects before the experience. 🌀 ✨ We also appreciate your comment about the transfer times. Due to the distances in the region, these can vary depending on the location of the accommodation and traffic conditions, but we understand the importance of considering this factor in the day planning. We sincerely appreciate your feedback and are pleased to know that, despite these points, you were able to enjoy a unique experience in our natural environment. Best regards. 🙌🏻
