Privat heldagstur till Machu Picchu

We had an incredible experience exploring Cusco and Machu Picchu with Machu Picchu Experiences. From start to finish, everything was smooth and well-organized, making our trip stress-free and enjoyable. Before our trip, they maintained constant communication, providing all the necessary details and ensuring we felt prepared. Once we arrived, their team was always available, checking in and making sure everything was running as planned. The transportation was perfect—pickups were always on time, and the schedule was well-structured, allowing us to make the most of our visit. We explored Cusco, the Sacred Valley, and took the train to Aguas Calientes without any issues. One of the things we appreciated most was their quick response and flexibility whenever small adjustments were needed. We highly recommend Machu Picchu Experiences to anyone planning a trip to Cusco and Machu Picchu. Their professionalism, reliability, and excellent customer service made our trip unforgettable!

All well, Machu Picchu an unforgettable experience, we had a space in our schedule and took the full day with the agency and we went wonderfully, we left very early but the train trip and visit to Machu Picchu was worth everything.

We organized our trip to Cusco months in advance and everything went wonderfully with you, all the services the staff the tickets... thank you for your help highly recommended really from the first contact super top. We leave with many memories.

Very good service good attention, personal attention from the first day, I leave very happy thanks to you I could meet Machu Picchu.

Ollantaytambo's return to Cuzco after visiting Machu Picchu went badly: Instead of a specific service for tourists, they rode us in an old, ramshackle and very dirty car, with someone else from the area, who needed to get around. An improper service for people who are on vacation, and who pay the stipulated expecting to receive a service with a minimum of quality.

I have booked and payed the trip to Machu Picchu with this Operator over pick up from my hotel in Cusco, several weeks ago. So I was was waiting until the last day before the trip for a Message (Email, WhatsApp) from Operator in order to confirm the pickup. Nothing came until the afternoon before the trip, so I started to try to communicate with the Operator: Nobody answered to Emails and the phone had just an automatic service "please leave us a message". Feeling that something is heavily going wrong, I tried to visit the Operator's location and was shocked when I arrived in the given Operator adress in Cusco and found out that no Operator facililities (office, representation) were hosted there !! I immediately called the Peruvian Tourist Police and after some time a police car arrived. A very competent Police Officer managed to find the Operator of its phone number and cleared the situation: The Operator would pick me up from my hotel in the night as it was arranged, otherwise the Touristic Police would proceed with legal steps against that Operator. The operator got in panic and promised to sent his employee in my hotel at 20.00 in the night, i order to bring me my Machu Picchu ticket (without it entrance in Machu Picchu is impossible). If I had not involve the Touristic Police, the Operator would have totally ignore me and I would still wait for them to appear !! Even myHotel people admitted, that they never have seen such an unprofessional Operator behaviour before ... Be carefully and choose an Operator with high feedback, even if that cost something more. It is a pitty that you fly over the half globe for visiting Machu Picchu and such a greedy and unprofessional Operator cheats you at the end, so you wont bee able to visit the monument altough you payed him a lot of money !!!

Everything was accurate as far what was given to us. We got to where we wanted to go and back which was what we wanted at the end of the day. We had two negatives. Tour didn’t call us until 9pm the night before to tell us the itinerary. Start time was 3am which gave us not a whole lot of time for rest. The other negative was our tour guide rushed us quite a bit before and after the tour. Pushing us faster than our itinerary. This gave us no time to do what we expected to do prior to getting up to Machu Picchu. Not the best experience, but at least we got to see it versus what some people may experience with other tours.

We had the best experience doing this tour of Machu Picchu. I could not recommend it enough. Ronald was extremely helpful and our guide for the tour was also amazing. Definitely worth it!

First of all, tour started at 3:30 am instead of 6am as described. I’ve decided to be OK with that firstly. But then when I arrived at the station in the night, I’ve discovered that my train back was at 7pm which means reaching back Cusco at 11pm minimum. The argument given was that the trains were full! I booked 3 months in advance, how can it be full. Also , staying 7 hours in Machu Picchu town alone is not a fun experience. When booking the tour it should be clear about the timetable of the trains, I would not have booked it otherwise! The tour to Machu Picchu was great, really loved the guide! Insightful, kind and fun 😊 However the agency booked the tour number 4 which is the one where you can’t get the famous picture in Machu Picchu! Another time, booked too late. After only 3 hours on site, I went back to train station and discovered that trains weren’t full at all. I could pay for my tickets and go back to Cusco, however they were more expensive than the late evening tickets. The agency is booking the lowest prices but for the price of the tour, I don’t recommend it! I expected to have a whole different experience …. My only highlight as said was the tour guide at Machu Picchu . For the rest, it felt that they booked too late and at the lowest fees possible ..,

It was a very pleasant trip, I thank the Machu Picchu Experiences agency, especially the staff, who were very attentive and very kind.