Privat enkel- eller tur-retur-transport till hotell i Cancun
Beskrivning
Med denna stressfria tjänst behöver du inte oroa dig för att boka en taxi eller försöka navigera på egen hand. Vår professionella personal hjälper dig att få ut det mesta av din semester genom att ta dig till flygplatsen eller hotellet i ett bekvämt, luftkonditionerat fordon som vet den bästa vägen till flygplatsen och tillbaka. Detta sparar tid, pengar och krångel. - Flexibla och bekväma hämtningstider och platser - Bekymmersfri privat rundturstransport - Bekväma och luftkonditionerade fordon - Överkomlig prissättning på alla våra serviceområden
Turalternativ
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
**Hämtning på flygplatsen:** Vid ankomst, vänligen hämta ditt bagage och bege dig till ankomsthallen. Din chaufför väntar utanför terminalen i upphämtningsområdet för marktransport med en skylt som visar en orange Cancun Travel Experience-logotyp. Vänligen uppvisa din bekräftelse eller fotolegitimation vid hämtning. Din transport kommer att vara klar exakt 30 minuter efter din flygningstid och kan vänta upp till 60 minuter efter din flygningstid. Ankomster: Om du av någon slump stöter på några problem med att hitta din förare, gå till någon av följande mötesplatser: - Terminal 2 (inrikes ankomster) på Welcome Bar - Terminal 2 (internationella ankomster) vid Welcome Bar - Terminal 3 vid Margaritaville Bar - Terminal 4 vid Welcome Bar **Hotellhämtning:** Din exakta hämtningstid kommer att bekräftas en dag före ditt flygavgång, din chaufför möter dig i lobbyn på ditt hotell. Vänligen uppvisa din bekräftelse eller foto-ID vid hämtning. Vänligen var redo och vänta några minuter innan den bekräftade hämtningstiden, förare får endast vänta högst 10 minuter efter den bekräftade hämtningstiden.
Resenärers betyg
Viktig information
- Spädbarn och små barn kan åka i barnvagn eller sittvagn
- Servicedjur tillåtna
- Spädbarn måste sitta i knät på en vuxen
- Lämplig för alla fysiska konditionsnivåer
- Detta är en privat transfer, bara du och ditt sällskap kommer att resa tillsammans.
- Partiella avbokningar/återbetalningar är inte tillgängliga för transporttjänster tur och retur.
- För eventuella ändringar och/eller förseningar i sista minuten, kontakta oss omedelbart. Observera att alla ändringar i sista minuten är i mån av tillgång och kan inte garanteras.
- Ankomster : Transporten är klar exakt 30 minuter efter landningstiden och kan vänta upp till 60 minuter efter landningstiden.
- Avgångar : Var beredd och vänta i lobbyn på ditt hotell, chaufförer får bara vänta högst 10 minuter efter den bekräftade upphämtningstiden.
- Observera att upphämtningar till/från flera flygplatsterminaler/hotell inte är tillåtna, upphämtningstiderna är baserade på trafik-/vägbegränsningar, eventuella önskemål om ändringar kommer att granskas och godkännas eller avslås efter leverantörens eget gottfinnande.
- Transfertjänster är inte utbytbara mot andra tjänster/rutter.
Recensioner(710)
Excellent and on time, meeting directly...
The driver and the person who met us at the airport were very courteous and polite! The drive was smooth
The worst service. Never book here. We booked and they never arrived, we requested a reservation and they never answered, much less arrived; they left us stranded at 23:00 at the Cancun airport.
Holla Lamentamos mucho leer su comentario y la experiencia que describe. Nos gustaría revisar lo sucedido, ya que nuestro equipo monitorea cada servicio y mantiene comunicación con nuestros pasajeros cuando surge algún inconveniente. Sin embargo, con la información proporcionada en su reseña no nos es posible identificar su reservación. Le agradeceríamos que nos compartiera su número de reservación o el nombre bajo el que se realizó la compra para poder investigar el caso a detalle y darle el seguimiento correspondiente. Nuestro objetivo siempre es brindar un servicio puntual y de calidad, por lo que tomamos este tipo de comentarios con mucha seriedad y estaremos encantados de revisar lo ocurrido para encontrar una solución adecuada. Saludos cordiales
Communication and follow-up at all times, personalized attention, kindness, punctuality, and safety on the trip.
Muchas gracias por tus palabras! Nos llena de satisfacción saber que te sentimos acompañado, seguro y bien atendido en todo momento. Agradecemos mucho tu confianza y quedamos a tu entera disposición para tu próximo viaje. Saludos Cordiales De Cancun Travel Experience
Baggage claim was hell! Didn’t get our bags until over an hour after our flight landed and he waited for us. He was polite. He also I was very informative and pointed out a lot of places and things along the way to the hotel zone.
Our driver Adrian was there before we got through baggage claim. He was very pleasant and welcoming. His van was very clean and smell amazing. He even gave us recommendations on where to eat off of our resort. Great driver and no issues with our pick up and drop off! Would recommend 100%
Thank you so much for the outstanding review and the 100% recommendation! We’re thrilled that your arrival was completely seamless and that Adrian made such a great first impression. He takes immense pride in keeping his van spotless and sharing his favorite local food spots, so he’ll be delighted to read your kind words. We hope you had a fantastic trip, and we can’t wait to welcome you back! Best regards, The Cancun Travel Experience Team
Great communication, clean, safe and on time. Highly recommend. Friendly knowledgeable driver!! Great conversation!
Hi Thank you so much for the fantastic review and high recommendation! We are thrilled to hear that you had a great experience, from clear communication to a safe and clean ride. Our drivers love sharing their local knowledge and having great chats with our guests, so your kind words mean a lot. We look forward to welcoming you back again soon! Best regards, The Cancun Travel Experience Team
Was so easy and he texted us to let him when where we were out. We stepped out of the terminal and he was there with our name on a sign.
Hi Thanks a lot for the awesome review! There’s nothing better than stepping out of the terminal and seeing your driver ready to go. We’re so glad we could make your arrival easy and hassle-free. Enjoy your trip, and hope to see you next time! Best regards, The Cancun Travel Experience Team
If I could give this company zero stars, I would. As a solo female traveler, I trusted this company to get me safely to the Cancun airport. Instead, my shuttle was involved in a serious highway collision. It was terrifying, and I later developed cuts and bruising from the accident. What happened after the crash was even more disappointing than the crash itself. The customer service I received was cold, dismissive, and completely lacking in empathy. Rather than showing any concern for what I had experienced, every response felt focused on denying my request and avoiding responsibility for my experience as a customer. The company repeatedly relied on the fact that I initially said I was “okay” after the collision. What they fail to acknowledge is that I was alone in a foreign country, shaken, trying to make my flight, and not comfortable going to a hospital by myself. In that moment, I wasn’t thinking about documenting injuries or starting an insurance claim—I just wanted to get to the airport and get home safely. To repeatedly use that single response to dismiss everything that happened afterward felt incredibly insensitive. When I later requested the incident report and documentation, I was told they would not provide it unless I first obtained a medical report. Instead of treating me with compassion after such a frightening experience, I felt like I was being given excuses and roadblocks. This review isn’t about assigning fault for the accident itself—accidents can happen. It’s about how a company treats its customers afterward. I expected professionalism, empathy, and a genuine effort to make things right. Instead, I was met with dismissive responses and a complete lack of customer care. As someone traveling alone, that experience left me feeling frightened, unsupported, and deeply disappointed. I cannot recommend a company that responds this way when one of its passengers has just been through a serious collision.
We had a great experience. Very easy and seamless travel experience.
Hi Thank you for sharing your feedback! Knowing you had a great and easy experience with us truly means a lot. We appreciate your support and look forward to driving you again in the future! Best regards, The Cancun Travel Experience Team
