Massage erfarenhet med certifierade terapeuter och Pickup Drop-Off

Pickup area from port is a little confusing (in front of large glass building past security exit). Massage was great and people are very friendly.

Everything was great except they were 20 minutes late for pick up but that could have been from a mixup with a last minute appointment change. Also, it would be nice if the facial had a warm element to it. Maybe something as simple as a warm towel. Xochilt was a phenomenal therapist! I would highly recommend!!

Pick up was smooth! A little jaunt ro just outside the port gates. We had a party of 8 so they came in 2 vans and our driver was warm and friendly as she pointed things out around town for us. We did a couples massage and Ceci and Xotchil were both REALLY good. When I port in Ensenada again, I will definitely rebook!

I was traveling solo and arrived at the meeting spot about 10 minutes early. Three minutes after the scheduled meeting time, I messaged to confirm that I was in the correct location. I was told, “Yep, your chauffeur is there.” However, I couldn’t see anyone. I let them know that I didn’t see the chauffeur, and after waiting another 15 minutes, I messaged again to say she still hadn’t arrived. I ultimately waited until 12:25 to call Viator for assistance. At around 12:30, the chauffeur finally met me at the meeting spot, and we then walked about four minutes to the van. Unfortunately, this was not a great way to start the experience. Being alone in a foreign country and standing on a street corner waiting for a driver who I had been told was already there was stressful and uncomfortable. Better communication and clearer instructions for identifying the chauffeur would have made a big difference. That said, once the experience actually got started, the massage itself was great. The massage was relaxing and enjoyable, and I’m glad I went through with the experience. Hopefully, the transportation and communication issues can be improved because the actual service was very good.

We did a 90 minute Couples Massage. Excellent in every way. My husband was experiencing some back pain. The masseuse worked the knots out and he’s feeling much better. We both left feeling like wet noodles - in a good way! Relaxing and therapeutic. They picked us up near our cruise ship at the pre arranged meeting spot. Great experience, highly recommended.

Amazing worth the money and time .met outside of the port and got met and walked a short distance to a car was taken yo the facility qnd it was great great friendly staff

I had an absolutely wonderful experience with your team! From the moment I arrived, I felt welcomed, comfortable, and well taken care of. Everyone was friendly, professional, and attentive, which immediately helped create a relaxing environment. The massage itself was excellent. The therapist was attentive to my needs and made sure I was comfortable throughout the entire session. I appreciated the care that was taken with the massage and the attention to areas where I was experiencing tension. The experience felt personalized, and I never felt rushed. It was clear that the focus was on making sure I had a positive and relaxing experience. I also really appreciated the professionalism of the entire team. Everyone was pleasant, respectful, and willing to make sure I was satisfied. The overall atmosphere was inviting and peaceful, which made it easy to relax and enjoy the experience. The team’s customer service was just as important as the massage itself, and I felt that both were handled very well. I especially appreciate that you are taking the time to ask for honest feedback while making improvements. From my experience, your team is already providing great service, and the effort to continue improving says a lot about the level of care you have for your clients. Overall, I had a great experience and would absolutely recommend your team to others. I left feeling relaxed, refreshed, and genuinely pleased with the service. I would definitely return for another massage and look forward to experiencing the continued improvements you are making!

Velaria was amazing! I enjoyed the most tension relief massage ever. Highly recommend the wonderful darling that picked us up at the cruise gate took us to the best seafood restaurant until it was time for our session. Everything flowed amazingly. Check them out

The massage therapists were skillful and attentive. And the driver Cynthia is very friendly, helpful and informative.

It was very convenient to get the optional pick up at the port. We enjoyed the massages, everything was professional and well done. This will be our new go-to when we port in Ensenada!