London till Southampton Cruise Port - Delad transfer
Beskrivning
Detta är en dörr-till-dörr delad transferservice från centrala London till Southampton Cruise Port, som kombinerar prisvärdhet med komfort. Till skillnad från vanliga buss- eller busstjänster hämtar vi dig direkt från ditt hotell eller adress i centrala London och släpper av dig vid din angivna kryssningsterminal eller hotell i Southampton. Det finns inga fasta hållplatser eller offentliga terminaler att navigera. Beroende på antalet passagerare som bokas på samma rutt kan fordonet användas uteslutande av din grupp eller delas med en eller två ytterligare grupper, med högst 7 passagerare per fordon hela tiden. På lugnare dagar, när inga andra passagerare reser på samma linje, kommer din transfer att fungera som en privat tjänst utan extra kostnad, och du kommer att informeras om detta i förväg. Om du föredrar att garantera exklusiv användning av fordonet, vänligen kontakta oss.
Turalternativ
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
Förarinformation & kommunikation Din förares namn, telefonnummer och fordonsuppgifter skickas inom 12 timmar efter din planerade upphämtning, via e-post, sms eller WhatsApp. Kontakta oss om du inte har fått dessa uppgifter. Vi rekommenderar starkt att du tillhandahåller ett mobilnummer tillgängligt på WhatsApp eller iMessage, eftersom många av våra kunder har funnit dessa kanaler vara det mest pålitliga sättet att hålla sig uppdaterad. Föraren kommer att bekräfta sin exakta ankomsttid och ge live-uppdateringar om du använder någon av plattformarna. Se till att telefonen är påslagen för att möjliggöra smidig samordning. Om du stöter på några problem kan du alltid nå kontoret eller föraren med hjälp av de angivna kontaktuppgifterna. Mötesplatser – centrala London Vänligen vänta i hotellets lobby eller utanför huvudentrén till din bostad vid den planerade upphämtningstiden. Om du inte kan hitta din förare, stanna kvar vid mötesplatsen och ring det angivna numret. Upphämtningstidssamordning Eftersom detta är en delad transfertjänst kan vi ibland göra små justeringar av den ursprungligen valda upphämtningstiden för att samordna flera Samlingar och säkerställa en effektiv rutt för alla passagerare. Om en justering krävs kommer du att informeras minst 24 timmar i förväg med det uppdaterade schemat. Väntetidspolicy – centrala London Vi inkluderar 15 minuters gratis väntetid från din planerade upphämtning. Om passagerare inte infinner sig inom 15 minuter tillkommer förlängda vänteavgifter därefter. Avgifter tillämpas per 15 minuters kortplats, från £ 12,50. Betalning kan göras till föraren kontant eller via säker betalningslänk. För att undvika förseningar och extra avgifter ber vi passagerarna att vara redo för upphämtning vid den bekräftade tiden. No-Show : Om passageraren efter 30 minuter från den planerade upphämtningstiden är okontaktbar eller inte infinner sig vid mötesplatsen, kommer bokningen att klassificeras som en no-show och återbetalning kommer inte att vara möjlig. Bagageassistans Din chaufför möter dig på den angivna platsen, hjälper till med ditt bagage och eskorterar dig till fordonet. Assistans ges för både lastning och lossning.
Resenärers betyg
Viktig information
- Servicedjur tillåtna
- Kollektivtrafiksalternativ finns i närheten
- Lämplig för alla fysiska konditionsnivåer
- Kontrollera de angivna uppgifterna om din drivrutin, du kan hitta dem antingen via e-post, textmeddelande eller Whatsapp.
- Se till att du har gett oss din fullständiga avlämnings-/upphämtningsadress inklusive postnummer.
Recensioner(34)
Very clean car. Arrived early and courteous driver. Knowledgeable and offered to assist with everything.
Thank you so much for taking the time to share your experience and for your kind words. Your feedback means a great deal to our entire team and motivates us to continue providing the highest level of service. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to London. Safe travels!
Driver was prompt. Vehicle was clean. He drove safely and delivered exactly on time to the proper location for our ship. He communicated via text prior to the pickup. Would recommend this company for an easy ride to the South hampton port from London.
Thank you for taking the time to share your experience. We are pleased to hear that your driver arrived promptly, maintained excellent communication before the journey, and ensured a safe and comfortable transfer to Southampton Port. Providing reliable, stress-free transportation is always our goal, and we're delighted that everything went according to plan. Your recommendation means a great deal to us. We look forward to welcoming you again for your future travels in the UK. Safe onward travels and thank you for choosing Trust Transfers!
The pickup was late. We missed our boarding window on the ship. There wasn’t room for luggage in the back we hadn’t all sit riding backwards as others were added to the trip late and were on the transfer when we were picked up Also said the trip duration was 90 minutes but took 2.5 hours on a Saturday
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify that this service is a shared shuttle transfer, not a private transfer. The shared nature of the service, including the possibility of additional passenger pickups and drop-offs, is clearly stated in the product description before booking. Regarding the journey duration, the distance between Central London and Southampton Cruise Port is approximately 85 miles. Under normal traffic conditions, the journey typically takes around 2 to 2.5 hours. We do not advertise this route as a 90-minute transfer, as such a journey time would not be realistic given the distance and typical London traffic conditions. For this journey, a Mercedes V-Class vehicle was provided and operated within the advertised capacity of the shared shuttle service. The vehicle carried a maximum of six passengers, as stated in the product description, and luggage was accommodated accordingly. We are also concerned by the comment regarding the boarding window. As Southampton cruise terminals generally recommend arriving well in advance of embarkation deadlines, passengers should allow sufficient travel time based on the actual journey duration of approximately 2 to 2.5 hours. We cannot comment on where the 90-minute estimate originated, as this is not information provided by our company or within our product description. We appreciate your feedback and will continue working to provide a reliable and comfortable shared transfer service for all travellers.
We arranged for a private trip from London to Southhampton. I then got an email the night before saying the pick up has changed from the time I set to 45 min earlier because we need to pick up two more people. What? Next morning we go from Marriott to another location to pick up 2 more people with already my family of 4. Van is packed with zero room for 2 hours. Then joins arrival driver doesn’t know where to go even though we were asked for ship name on our reservation. On top of that we had to go to another location and drop off this other couple. Trip took extra hour and was over 400 pounds. Private limo would have been 500 pounds and half the time. Don’t use this service contact black lane. You can bet we have booked them for trip back to London after this experience.
Thank you for taking the time to share your feedback. We are sorry to hear that the service did not meet your expectations. We would like to clarify that the service booked was our London to Southampton Cruise Port Shuttle Transfer, which is a shared transportation service rather than a private transfer. This is clearly advertised as a shuttle service designed for passengers travelling in the same direction to Southampton Cruise Port while benefiting from a significantly lower price than a private vehicle. As part of this service, passengers may share the vehicle with another group travelling on the same date. To ensure comfort, we limit our shuttle vehicles to a maximum of two groups of travellers and no more than six passengers in total, despite the vehicle having a higher seating capacity. The vehicle assigned for your journey was a licensed passenger van designed to accommodate this service. Because this is a shared service, pickup times may occasionally be adjusted to allow the collection of other passengers booked on the same route. Likewise, door-to-door service means that passengers may have different cruise terminals or hotels within the Southampton port area, which can require additional stops along the way. We would also like to clarify that the total amount paid for this booking was £291.68, rather than the £400+ mentioned in the review. Our shuttle transfer service was specifically created to provide a more affordable alternative to private transfers while still offering a door-to-door service. Customers who prefer a dedicated vehicle with direct transportation and no additional pickups or drop-offs can choose one of our private transfer services, which are also available on Viator website. We also appreciate your comments regarding the driver's familiarity with the port area. As Southampton can accommodate multiple cruise ships across different terminals on the same day, drivers will always verify the cruise ship name or terminal with the customer upon arrival to avoid any confusion. In some cases, drivers may also confirm the ship's location with port staff or security personnel to ensure passengers are dropped off at the correct terminal as safely and efficiently as possible. Thank you again for your feedback. We are pleased that you arrived at Southampton Cruise Port on time, and we wish you an enjoyable cruise.
Great service. Driver was on time and very friendly for the 2'ish hour drive. Highly recommend, much better than cabs
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the journey and found the service reliable and friendly. Providing punctual pickups, professional drivers, and a comfortable travel experience is exactly what we strive for.
Excellent service. Picked me up on time at my hotel, drove professionally to cruise port. Would recommend.
We greatly appreciate you taking the time to share your feedback. It is wonderful to know that your transfer to the cruise port went smoothly and that your driver arrived on time and provided a professional service throughout the journey. Delivering reliable and stress-free transportation is always our goal. Thank you for your recommendation and for choosing Trust Transfers.
The transfer was crowded. We had seven adults in the van and it was tight. The driver was not personable and seemed hurried.
pick up at hotel was wonderful. comfortable van. extra stop to get a bag out of storage went very smoothly.
Thank you very much for your kind review! We are pleased to hear that your hotel pick-up went smoothly and that you found the vehicle comfortable throughout the journey. We are also glad the additional stop to collect your luggage from storage was handled efficiently and without any issues. Thank you for choosing Trust Transfers. We truly appreciate your trust and hope to assist you again in the future.
We had a great experience with trust transfer. Communication was great, Driver was prompt, friendly and safe. Will use again
Thank you for the great feedback! We are so glad to hear that you enjoyed our prompt, friendly service and clear communication. It was a pleasure to assist you and we look forward to welcoming you back for your next trip.
George was fantastic. He called that he would be early and waiting outside. He was an excellent driver and we had a very enjoyable conversation!
Thank you for your kind feedback. We’re very pleased to hear that George provided such a smooth and professional experience, from keeping you informed about his early arrival to ensuring a comfortable journey. It’s great to know you also enjoyed the conversation along the way. We truly appreciate your support and look forward to welcoming you again in the future.
