Lissabon Hop On Hop Off buss- och båttur

Terribly disappointing experience. Buses scheduled every 30 minutes but more like every hour in reality. Meanwhile the City Sightseeing competitor (red line) passed by 5 times at every stop while we waited for Gray Line. Drivers were aggressive and not helpful to let people on or off, not stopping long enough at any stop. At Belem Tower, driver stopped in traffic and opened doors, people got off thinking it was the stop, he closed doors before everyone was safely off, leaving my 8 year old daughter hysterically screaming inside and me with my hand in between the two closed doors holding her hand, and I had to bang on the bus frantically with my other hand to get his attention. No apology, no explanation, no acknowledgement. The just didn't seem to care. Just truly dangerous.

Very poorly marked. And very little information.

Good experience. We used the red, blue and green lines over 2 days. Lisbon is a large city. The green line is quite the experience as it takes you through the old town. It is a smaller bus and the roads go up and down and sideways. It is like a roller coaster. A lot of fun. Not good if you have a bad back. Busses were on time and the audio worker real good.

We got on a bus near where we stayed and the bus driver seemed annoyed that our tickets weren’t printed. She did not give us any information about getting a map or headphones. We got on another bus but had to wait over 45 minutes at the primary hub. There were a lot of people who had shirts that indicated they wished for the company but they were all talking to each other and not available to approach to ask questions.

DON'T USE THIS COMPANY. If you're visiting Lisbon, avoid this service. They advertise four different routes that supposedly cover all the main attractions, but in reality they only provide two, leaving you unable to see many of the sights they promise. The audio guide barely works throughout the bus, making the tour even more disappointing. On top of that, the buses run extremely late—you can end up waiting 45 minutes to an hour beyond the scheduled time. I would never recommend this company to anyone. It was a very poor experience and a complete waste of time.

Outstanding tour of the beaches, cultural centers, museums and monuments of Lisbon, Cascais and the surrounding communities. The bus driver Alberto Fernandes was pleasant, patient, and extremely helpful with the different bus routes, timetables and places to visit and enjoy. Alberto truly enhanced the tour and we greatly appreciate all his guidance and insight. I would highly recommend the Grayline Hop On Hop Off bus group for touring and viewing the multiple different cities and sights in one or multiple days.

The bussdriver lady was a terrible driver, she was yelling and make a lots of noices so you could not hear the information guide in the ear. You could not jump of and on the bus when ever you wanted (we tried and the busdriver lady say no). She drive like the bus was stolen.

Booked the Gray Line on-site in Lisbon. The 48-hour tour includes the following tours: 🟥 Belém Line = Great, 🟦 Oriente Line = Boring and unnecessary. 🟪 Uptown Line = runs only once in the afternoon and passes by many places that have already been visited on another tour. And woe to those who leave the tour, there is no way to continue. Then no more bus comes. 🟩 Burglinе = great; 🟧 Cascais Line = unnecessary, much is identical to the Uptown Tour. If one wants to continue the next morning in Belem with the red tour, one stands there for a staggering 2!! hours at a waiting point, while the other tour buses have already made one stop. It was not due to traffic. Never again. As mentioned, the red and green tours are sufficient for 24 hours. Then the headphones do not work. Many buses are defective.

The description of the booking was not clear as to which bus company we were supposed to use. It was also not clear that we were limited to certain routes. A map of the routes would have been very helpful at time of booking. The “tour guide” was a recording and it was out of synch with the route — so half the time, it was describing things that you could not yet see.

I should have booked the other Hop On Hop Off company, City Sightseeing, this one had few busses, they took over 30 minutes to come around and they were full by then.