Leavenworth Christmas Lights Tour från Seattle

Long trip on the way to Leavenworth.Stopped over at so many places but enjoyable. Wish there was more time in Leavenworth.

So…the pick-up from hotel was late by 20mins with no communication from driver. We were scheduled to stop multiple times to see various sites, but these were mainly convenience stores. We arrived in Leavenworth at 1:07pm and were told to be back at the van at 3pm. This is unacceptable given we skipped the scheduled stops and we should have had more time in the town for lunch, shopping and site seeing. The driver only provided directional insights on the trip to Leavenworth and none very useful, definitely not a tour guide. The driver was completely silent on the trip back. He was constantly checking his phone vs having 100% attention to the snowy conditions outside. Another passenger had to turn on the heat and defrost since the front window was foggy and had ice build up. Driver didn’t ask for music preferences and country was definitely not it!!

The ride to Leavenworth was very informative. Plenty of stops to grab a snack, use the restroom, or sightsee. Driver was very friendly and a great guide with good recommendations. Overall, I would take this trip again!

Unfortunately this is another one of those companies with shady policies and communications. I booked a tour and they confirmed the booking and was extremely responsive to take the business. Then I queried more detailed policies around how much notice they would give me if they cancelled on me for whatever reason, including what the guaranteed departure minimum numbers are, and they never replied even though I sent many follow-up emails. I know they read it, but they don't want to address the questions. I read a number of reviews online saying that they cancel on you with very little notice if they don't get the required numbers and I wanted to verify if this was true by asking. Silence is not a good sign. Wasted my time researching, booking and querying. The last thing I want is a company not disclosing their policies upfront and become shady and silent when asked. These are big red flags. Having travelled for 15 years, I know when to "run for it" before the expletive hits the fan. Lucky I booked through Viator and could cancel for free, which I did. I went to purchase a private tour instead for $250 more but I am happy to pay this additional fee for service from a transparent and honest company who disclosed to me their change/cancellation policies upfront, and who of course has guaranteed a tour since it is private. Avoid this company. I know they won't like this review and will come here and probably make accusations of what a terrible customer I am and tell false stories and lies (this happened before when I tried to expose another company in Auckland NZ - "Auckland Scenic Tours" - please see my reviews), and they then responded with a series of untruths and lies to cover their backside. I won't be surprised if this happens here but it is my duty as a traveller and TripAdvisor reviewer to provide both great and bad reviews to protect other consumers and travellers. Please message me if you want details about the "honest" company I have booked with instead.

Daniel provided a fantastic tour into the truly picturesque mountains of Washington. He took us to a Bigfoot Sighting area and Leavenworth with multiple stops in between to take pictures and enjoy the atmosphere. I felt like I was stepping to a postcard. Daniel was gracious, considerate and informative.

Our driver/guide, Daniel, went above & beyond to make our trip perfect. And he was an exceptional driver. He was great.

This journey was very memorable. With Stevens Pass getting closed and we having to look at the possibility of spending night in Leavenworth, it was a good adventure. And the driving by Daniel was so good. Very comfortable and careful driving. Also, he took care of us so much in the entire trip.