Inträdesbiljett till Museum of Ice Cream Chicago

Loved tasting all the different flavors. The different activities were a pleasure. The ice cream hot dog I might pass on.

Let me start out by saying I am a local and have brought family here once before and did not have this bad experience. I work in the service industry and usually recommend to out of towners with children. With that being said, we bought tickets for the 2:00 timeslot. After waiting in line and hot sun (with two small children) we finally got inside at 2:50. (there were people with 1:30 tickets still waiting) They clearly overbooked. Very dissappointing and not worth the $216 I spent on tickets. Save your money. There are better things to do in Chicago.

Don’t be fooled by the name—this is not a museum. It’s essentially a glorified ice cream shop dressed up for Instagram. They advertise “unlimited free ice cream,” but after paying the hefty admission price, it ends up being the most expensive ice cream you’ll ever eat. To make matters worse, the ice cream itself is low quality and nothing special. Overall, it’s a tourist trap that’s all about photo ops and marketing, with very little substance. Save your money and treat yourself to great ice cream elsewhere. This experience was a complete waste of money.

There were several things that were on the facebook ads that were not there. Also the employees h guy icing out the ice cream were not friendly at all.

We loved the decorations and staff was so enthusiastic and pleasant. Our grandkids loved the sprinkle pit. Old boys were being rowdy and rough with little ones around and staff handle it very well for everyone’s safety.

Absolutely a waste of time and money! Don’t bother! Staff tries too hard with their spiel and it is corny, ice cream was just ok.

Great experience friendly staff kid friendly ! Kids said they would love to go back ! Definitely would !

I visited the Chicago location and paid $63 for a single-admission ticket. I was looking forward to the full experience, including the ability to get any flavor of ice cream I wanted from the main case, as this is advertised and included with the ticket price. Unfortunately, upon arrival I was informed that the main freezer/case had broken, so there was no ice cream available from that location (see attached photo). I was only able to have the ice creams provided in the various rooms. There was no separate line or alternative setup for the main offerings, and the attraction was effectively shut down for the entirety of my visit. This significantly impacted the value of my $63 ticket, as the unlimited/custom ice cream from the main case was a major part of what I expected and paid for. I didn’t get to try the flavor of the day or the Chicago hot dog ice cream. I am requesting a full refund for my ticket as a party of one. Upon writing the company I was told that someone would be in touch and it’s been over a week with zero communication. I’ve followed up twice. Zero response.

This place is a cute idea, but I agree with the other reviews that this place is more geared towards little kids and not that much fun for teens or adults. The actual information about the history of ice cream was poorly displayed and in teeny tiny print. My biggest issue - it's NOT friendly for kids with autism. It's total sensory overload. I get it, that's just how this "museum" is, but a warning would have been good that it's not suitable for people with sensitivities to loud noise, bright lights, crowded areas, and a shocking amount of bright pink all over the place. The "quiet areas" were a joke - a corner in a throughway between two of the noisy rooms. We were in and out in 30 minutes.

Not enough samples to justify admission fee. Took 15mins to walk through and that included waiting on lines for samples. An experience really for young kids. Lots of staff to keep the place clean. Individuals such as Sugar Plum and Cecilia made the experience enjoyable.