Hanoi VIP Sleeper Bus Transfer till och från SaPa Town

We were having second thoughts of using the sleeper bus but it was really very comfortable and the bus was clean - no shoes and provided us with water and towel wipes. The bed has a massager and an ample sized TV. Very prompt and organized. We did not wait long. The best part of it all was when we met our agent Lucy. She was God sent as a she helped us navigate Hanoi - shared with us info on where to go for food and shopping, assisted us with our Grab transportation to the airport which we were so late I was dreading that we might miss our plane. I will definitely book with your company again and will refer all my family and friends assuring them of a smooth and fully packed activity trip in Vietnam. Thank you for all your help Lucy!

We had an excellent experience with Vietnam Vacations Travel. Our group of 20 was handled smoothly and efficiently from start to finish. Hung was outstanding—he communicated clearly and promptly from our very first contact all the way through the actual trip. The pick-up and drop-off transfers from Hanoi to Sapa were perfectly organized and stress-free. What truly impressed us was the level of care even after the transaction was completed—Hung continued to offer support and assistance whenever needed. Highly professional, reliable, and genuinely customer-focused. I would strongly recommend Vietnam Vacations Travel to anyone planning a trip to Vietnam, especially for group travel.

Comfortable bus, but we must keep the position lying down, impossible to sit. We made two stops, one after 1h30 drive (stop more than 20 minutes) and another 2h30 later for lunch on a kind of highway rest area. We only found chips and then we realized that the expiry date was well past. Quite pleasant trip, you fall asleep easily. Upon arrival in Hanoi, we were only 500 meters from our hotel (5-6 minutes) and to our great misunderstanding, the driver took a completely different route to drop off all other trips to their hotels further away. We spent an hour in the minibus, unable to speak to the driver who did not understand a word of English.

This is for HK lines. TV did not work in my berth. TV stayed lit but not working with my wife's berth. Bed was not cleaned. Garbage was in the remote pocket. Bed does not rise. Suspension on bus is shot. Some marketing genius placed LED lights along the side of the bus windows, so the cabin stays lit like a disco. The driver could not find RPM's for the manual transmission to match the gear, so the engine consistently sputtered and vibrated the whole time. The driver could not keep the bus in a straight line. We rocked back and forth the whole time. Pick up was late, and discharge to vans delivering us to the hotels was disorganized. There is no bathroom, but three stops for pay toilets

Everything was perfect: vip cabin bus was pick up on time , cabin very clean and comfortable. Staff very professional and take care us all the time! High recommend that company 😘