Guidad tur till Chichén Itzá och Cenote och Valladolid med lunch

If you can skip Yaxkin. We stayed halfway down there trying to get you a bunch of shopping. On the go and go TB guides always trying to sell something. And the main attraction we stayed short and did not appreciate the way we wanted. There are other tours that do the Cenote and Chichen Itka alone, and it gets excellent

Great Trip! One Recommendation - more time at Cenote is needed. So maybe 15 min for lunch and Chichen Itza can be taken and added to cenote. Also, 13 hour trip - we got home at 8:30 PM and left at 7:15 AM.

We were disappointed with this tour because it was conducted approximately 75% in Spanish and only 25% in English. Since most of the people on the bus were Spanish speakers, the guide naturally spent much more time speaking to them. As English speakers, we felt left out for most of the tour. We booked this experience expecting the tour to be delivered equally in both English and Spanish. When we politely asked the guide if he could provide more information in English, he seemed offended and firmly told us not to ask him to speak more English because he was already doing his best. He said English is not his first language and that he was trying. While we appreciate that, the way he responded felt dismissive and made us uncomfortable asking any further questions. The guide was very engaging with the Spanish-speaking guests, sharing jokes and stories that they clearly enjoyed. Unfortunately, we missed much of that interaction because it was mostly in Spanish. At one point, we found ourselves using Google Translate on our phones just to avoid missing important information. I’m sure Spanish-speaking guests would have a wonderful experience on this tour, as the guide appears to be a good storyteller in Spanish. However, if you do not speak Spanish, I would not recommend this tour unless you are comfortable receiving only limited information in English. We paid for a guided tour because we expected an informative and educational experience. Instead, we felt we would have received better value by simply renting a car and visiting these locations on our own. We previously booked tours through Viator during a trip to France and had an excellent experience, which is why we chose them again. Unfortunately, this tour did not meet those expectations, and we left feeling disappointed. Having said that, when we got to Chichén, the group was split into two: English speakers and Spanish speakers. We went with the English speaking group to the actual location and that was helpful. The tour guide we were given spoke in English and explained well. That was the only place we felt included.

Really great tour. The guides are so knowledgeable, the buffet lunch was delicious and the whole day was organised to a tee. It's a very long day but you get to see and learn lots. Would definitely recommend!

Highly recommended excursion, very well organized, with very attentive, pleasant staff always ready to help and facilitate everything for us. I want to highlight the work of the entire team, especially Cristian, Emiliano, and Daniel.

It was awesome. Many things to see I. One day and enjoy. The cenote was just what was needed after that hot day and much walking at the temble

The three activities included in the excursion are very good and are the reason you choose this excursion; I give it 2 stars and highlight this major issue from the start. They take you to a village built in an area I don't even know where it is, and as soon as you get off the bus, they try to charge you 490 pesos for a calendar that feels somewhat obligatory, plus they introduce you to a shaman who wants to charge you for everything, in addition to a meal at 11 AM where drinks are not included, and they force you to pay for them, along with a constant attempt to collect tips when you haven't even seen the pyramid; moreover, on the bus, they sell you a repellent for 12 euros when there are no mosquitoes at the pyramid, and they tell you it's in the middle of the jungle. I feel sorry because the entertainers on the bus and others are not to blame, but I have been asking about other similar excursions, and they do not take you to a village built solely to extract money from tourists.

Did our tour with Gonzalo. Amazing experience. Very educational and interactive. We experienced a lot of rain, but I think it only made it more special. Thank you to our amazing driver as well. Gracias por todo. Fue un placer conocerlos y aprender mucho de la gente maya. Malikim

Very disappointing tour. The main activity was the visit to Chichén Itzá, but the guide informed us at the last moment that the site was closed. Instead, we were taken to other ruins an hour's drive away, with no real choice. Additionally, high extra fees were requested on the bus, which were not clearly indicated during the booking. A lot of hours of transport for ultimately not seeing what was advertised as the main attraction. I do not recommend this excursion.

Got picked up at our resort (Planet Hollywood) at 7:15am and picked up two other couples at two other resorts. We then met up with the tour bus in Cancun. We received our boxed lunch (deluxe package) of a sandwich, cookies and a juice box. We made our way to Chichen Itza with Abel as our very knowledgeable guide. Once there, we were separated into 2 groups (Spanish and English). The ruins are beautiful and the whole tour of the area is fantastic. I do recommend that you bring more water (we were given one bottle each, but that is not enough) and make sure to have a quick snack before starting. It was a cloudy, breezy day and believe me, it was better this way! We were given an umbrella which came in handy for when the sun peaked out! The guide was very clear telling us to stay together as a group and to follow all directions. It is very unfortunate when some people don’t follow these directions. We had to wait a good ½ hour for some people who got lost. This is not fair for the others, AND it prolonged our tour (you will understand why this was a problem later in my review). Next stop: authentic Mayan lunch and cultural tour in Kaua. During his lecture on the bus, Abel talked about A LOT of different things, one being the Mayan calendar and birth certificate. He then gave everyone a paper and pen and asked us for our name and birth date. He talked about the cost (35US$) of said certificate and where that money went (Mayan people and school children). The buffet lunch was very good: 3 different meats for tacos, salad bar, desserts… My husband and I got a beer each (part of the deluxe package). After our lunch, we toured the village and then we finished in an authentic souvenir shop. This is where we found out that our certificates had already been made, and therefore we were expected to pay for them. We did ☹. When we went to get them, we were asked to wait 15 minutes. Um, so they weren’t ready? They hadn’t already been made? If you don’t want to get caught up in this, don’t fill-out the paper. We then got offered another beer in the bus (part of the deluxe package). Next stop: cenote. These have never been a disappointment for us! We got a free locker, part of the deluxe package. We had one hour to spend here. Final stop: Valladolid. It is a quaint little place, but by this time, we were done! More shopping for stuff you don’t need! Got back to our hotel a little after 9:30pm. I do not recommend this tour from Planet Hollywood. The tour was beautiful, just don’t do it from this resort. Finaly, the deluxe package is absolutely NOT worth the extra money.