Flygplatstransfer enkel väg - Cancun / Tulum - privat eller lyx
Beskrivning
Dörr-till-dörr privat transport till / från Cancun och Tulum flygplatser. Vi är rankade bland de 5 bästa transportleverantörerna i Riviera Maya. Private Service - Toyota Hiace eller Nissan sparkar - 1 - 8 passagerare + bagage Lyxig privat service - Suburban eller Mercedes V220 - 1 - 6 passagerare + bagage - Wi-Fi Alla tjänster inkluderar: - Uniformerade drivrutiner - Rena & väl underhållna bilar - Vatten på flaska - GPS - Bluetooth / AUX - En personlig välkomsthälsning på flygplatsen för att eskortera dig till fordonet - 24/7 kundsupport
Turalternativ
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
Ange fullständiga uppgifter : Om ni är en grupp och har olika flygresor måste ni ange flightnumret för varje person. Den sista ankomsten fungerar som tid och terminal för din grupps upphämtning. Priset för Objektet inkluderar upphämtning i en terminal. Ytterligare stopp i andra terminaler kan läggas till mot en extra avgift. Om en del av gruppen vill åka till din destination direkt måste du boka mer än en upphämtning. Om du har några andra speciella önskemål om din transport, vänligen kontakta oss minst 24 timmar före ankomst. Vi kommer att vara i kontakt på WhatsApp 24 timmar innan din ankomst med mer detaljerade instruktioner om att möta din chaufför på flygplatsen. Tack, och vi ser fram emot att välkomna dig till Mexiko!
Resenärers betyg
Viktig information
- Spädbarn och små barn kan åka i barnvagn eller sittvagn
- Servicedjur tillåtna
- Kollektivtrafiksalternativ finns i närheten
- Spädbarn måste sitta i knät på en vuxen
- Särskilda barnstolar finns tillgängliga
- Lämplig för alla fysiska konditionsnivåer
Recensioner(200)
Excellent service—on time, professional, and hassle-free. Highly recommend!
Cesar was the man! Super friendly and provided safe and speedy service. Made sure we stayed well hydrated too 😀 The whole booking process was also simple! Everyone provided great communication. Transport from TQO and CUN can be pricey, but this is a service where you get what you pay for … peace of mind, ease, and no one taking advantage of you.
Cesar and Luis were both great! The shuttles arrived on time, were clean, and the drivers were very professional. Will use this service again!
Great communication. Easy pickup from different terminals for the group. Smooth ride, bluetooth for music and AC
My friends and I booked a private transportation service and i definitely would recommend if you’re going in a big group! There was 9 of us and Cezar was always on time and great with us. Always had some waters for us and was such a gentleman. Definitely patient with us too if we were running a little 5 min late. Def would recommend booking with their service and the pricing was affordable and worth it.
Cesar was a great driver, very professional and friendly, the bus it’s incredible especially for a big group definitely recommend.
The airport pickup was great and timely as the driver was waiting for us with sign in hand upon our terminal exit. Bottled water and the music of our choosing!! BUT…the departure transfer was lacking to say the least. 1st driver was a no-show!!! Second driver arrived more than 15 minutes after the NEW time provided. The 2 things that saved us from not missing our flight check-in were the ease of the airport and a weather delay for the incoming flight….
Hi Mr Jason, thank you for taking the time to share this with us. I'm glad the arrival went the way every transfer should — driver waiting with your sign, water ready, your music playing. That's the experience we promise. The departure transfer is fully on us, and I take responsibility for it. A first driver who didn't show and a replacement who arrived 15+ minutes late is a failure on our end, plain and simple. You should never be in a position where an easy airport and a weather delay are what save your flight — we are supposed to be the ones who guarantee that. This is not the standard we operate by, and I've already begun reviewing exactly what broke down in our dispatch and driver-confirmation process so it does not happen to you or anyone else again. You have my commitment on that. Thank you for giving us the chance to learn from this rather than simply walking away. — Rafael, Serendipity Travel Experiences
Great experience and awesome driver
They showed up a full *20 minutes late* to take us to the airport for our international flight. We were only alerted that they were late after the confirmed pickup time had passed, by an AI chat bot no less, and first it was 5 mins, then 10, then 20. The driver who showed up seemed to have no idea he was late and was confused why we were upset. He also thought we were headed to Cancun airport instead of Tulum, thankfully I told him before he set off in the wrong direction. No idea what happened, if our original driver never showed or if thus business is just super disorganized, but this was completely unacceptable. We made it to the airport in time thankfully but it was so stressful and an awful way to end our vacation. We booked this prepaid premium airport service for peace of mind and we got the opposite. I asked for compensation for our experience, since an on time pick up is the most basic thing we paid for and they failed at it. They did apologize and said they would get back to us, and I held off on reviewing to see if they would make it right. But I followed up a few times and they just ghosted me. If you want a reliable service, look elsewhere.
Thank you for taking the time to write this, and I am sorry. Sincerely. You booked a premium prepaid transfer for peace of mind on the way to your flight, and we did not deliver that. The delay, the way you learned about it, and especially the lack of follow-up after I told you I would get back to you — none of that meets the standard we hold ourselves to, and as the owner, it is on me. I would like to make this right personally. Again, my sincere apologies — both for the experience itself and for the silence afterward. I want the chance to address it with you directly. Rafael, Owner, Serendipity Travel Experiences
We used this company for both our arrival and departure from Tulum airport. The driver was on time, they communicated via text, and the vans were comforable. My only complaint is that the number of guests on the reservation did not match what the driver had on both occasions. We set up transport for friends who were arriving for our wedding and one couple was left behind. We provided names on the reservation; I am not sure if the driver had that information and his count was incorrect. Aside from this, I would definitely recommend this company.
