Downtown Sacramento Historical Food Tour

Thank you for taking the time to review your tour with us. We are so very pleased that you had a "great overall experience" and "would definitely recommend this tour!" We'd have you back as a guest at any time! Thank you again for the great review and we'll see you again soon!

Thank you for taking the time to review your tour with us and with 5-stars, thank you! It is always so lovely to see you ladies and spend time together exploring our city, sharing food and drink, all the things! We look forward to seeing you again on your next tour with us! Thank you again!

Thank you for taking the time to review your tour with us; a 5-star tour! We do think Sacramento's food scene offers a great many wonderful options and we're glad you enjoyed the food choices! We do look forward to seeing you on another of our tours in the future. Thank you again!

Thank you for taking the time to offer such a wonderful review of your tour; I'm blushing over here! It was a pleasure to have you as a guest and I hope we get the opportunity to see you again on another of our tours. Thank you!

Thank you for a wonderful review and the glowing endorsement! It was a pleasure having you on a tour -- and organizing the group that you did! Great guests make for great tours; thank you for being one of the best! We'll see you on another tour the next time you're in town, right?! Thank you again!

We so appreciate that you are “very disappointed.” We were also disappointed as running tours is what we LOVE to do! And, while 1-star feedback is one of many available options for humans to express feelings these days, we wanted to clarify that there are a few missing details in your review. Missing details include, 1) All of our tours do have a minimum number of guests registered before a tour can start. This information is clearly spelled out in your reservation as is the fact that we will cancel tours that do not meet that minimum. 2) 52 hours before the start of your tour we emailed you, via Viator with whom you booked your tour, to let you know that there was a possibility of the tour being cancelled. We also said that we would make the final decision 24 hours before the tour start and would confirm with you at that time. 3) We cancelled the tour 22.5 hours before the tour start (yes, we were a little late on that) and contacted you again via Viator email to see if you’d like to rebook or if you would like a refund. 4) After not hearing back, we sent you a text message letting you know that, as per our earlier emails, the tour was cancelled. We also again apologized for any inconvenience you may have experienced. 5) On 12/23 at 4:56 p.m., we received a voicemail message from you inquiring about a full refund for your cancelled tour. 6) At 5:08 p.m., we returned your call and left a voicemail message to let you know that a full refund had been requested from Viator, again, with whom you booked the tour, on your behalf. 7) At 5:09 p.m. we forwarded to you an email confirmation that your reservation had been refunded in full. 8) The next day, 12/24, Christmas Eve, you posted your 1-star review. We do pride ourselves on our customer service on our tours and during the entire reservation process. Communication is always key and we use all contact opportunities we have for our guests, while also documenting all of those contact points and times, to keep ourselves on the up-and-up. Again, we do apologize for any inconvenience you may have experienced as a result the tour’s cancellation. We also hope you were able to enjoy the birthday celebration and that the spirit of the holiday season finds you healthy, happy, and at peace.

Thank you for taking the time to review your tour and give it a 5-star review. We do think there is some confusion, as we do not have a tour in Santa Fe. We are very happy that you enjoyed your food tour experience and hope that you'll continue to try tours around the country. We'd love to see you in Sacramento so plan to come and visit soon! Thank you again!

Thank you for taking the time to review your tour with us and with such a great review too! I've been called a lot of things in my life but this is the first time for "a true fount of information." I'll take it! Thank you and we look forward to seeing you again soon!

Thank you for taking the time to review your tour with us and with 5-stars to boot! We're so glad you enjoyed yourselves and look forward to seeing you on another of our tours in the future. Thank you!