Chacchoben Mayaruiner från Costa Maya

A worthy trip for anyone interested in the local Mayan history. Excellent guide (Joel) and driver (Aquino) from Native Choice.

Stopped in Costa Maya for a cruise and really wanted to see the Mayan ruins. Cruise prices are ridiculously expensive and, through a little searching, found Toucan Tours. We decided to go and purchased the tickets 2 days before. Once we got to the port, we quickly found their pavilion (watched a YouTube video with someone walking there, so easily found the pyramid and walked across the street). Check in was very easy, there are restrooms to use before the tour. We were offered free cold water or soda while waiting to leave. We were on a large bus to the ruins and our tour guide, Carlos, was phenomenal. We got cold bottles of water, several times, and didn't feel cheated out of money in any way (overheard a tour guide for another company telling his group there was a charge for taking photos at the ruins, which was not true). Carlos was amazing while at the ruins, too, and gave us quite a bit of history and several minutes at each of the ruins before moving on. He had to stay for another group and did not come back with us, but kindly offered to take a photo of us before we left. On the way back our driver, Luis, stopped at a roadside fruit stand and the entire bus got to choose if they wanted to buy fruit (Carlos took our "orders" before the ruins so the order was ready when we were coming back). We got mango and pineapple and paid $5, and it was SO good (our bus was full with 42 people and the stop took less than 10 minutes, with getting our fruit and finishing, and the woman also collected the trash if we were done before we left). Luis made a stop to drop off those who chose to go back to the ship at the port and the rest of us chose to go to the beach. Luis drove us there and told us to meet back at the bus at 2:30 so we'd be back at the port with plenty of time until departure. Family and I chose to walk to a local restaurant and did not go to the beach. We also chose to walk back to the port after, so we did not meet back at the bus. We have agreed if we go back to Costa Maya, we will 100% book another tour with Toucan Tours. Cheaper prices and felt more personal. Carlos and Luis were amazing!! #Carlos'Group

Little on the short side, but you would hate to miss your boat Over all it was a worthwhile experience The direction on where to meet was a bit confusing....even asking the locals Forget the red golf carts....thata misleading Walk out of the port, out past security to the roundabout with the temple in the middle and go to that tour desk, that's where you check in at..

We had a great trip with Gabriella and Daniel today! The crew was very helpful and communicative prior to the tour, when we arrived and all the way through! The temples were amazing and we even had time to stop for fresh fruit on the way home! Thank you for taking care of our family!!!

Carlos was bursting with knowledge, eager to dispel the myths about Mayan culture. He was an incredible tour guide who brought history to life. Luis was an excellent driver, always ensuring the van's A/C was on to keep us cool after exploring the beach and ruins. Alma was so kind and caring, making sure everyone stayed together with the group and nobody got lost. It was an unforgettable adventure filled with amazing guides and unforgettable moments.

It was a great experience to see the Mayan Ruins. The tour guides were great, and communication of the plan for the day was excellent. The only reason I am giving this a 3, is because it was really hot, and we spent more time traveling on a bus and listening to the guide’s explanation of the history than getting to explore the ruins. It felt rushed when we finally got to the ruins.

Gabby, our tour guide, was so knowledgable and very friendly. She taught us so much about the local area as well as Mayan history. She showed us around the ruins as well as helped arrange for a delicious authentic tamale lunch and also stopped at a local fruit stand for the most delicious pineapple and mango. Daniel, our driver was also great! We felt very safe and cared for the whole time, the van was in good condition and the directions on getting to the meeting point from the port provided by the tour company were easy to follow and the whole welcome staff was helpful and kind. Definitely recommend!!

It was pretty hot as we just did this excursion at the end of June. Our travel guide Elisio was extremely friendly and so funny. As a Mexican American myself, he really made us comfortable. My mom who isn’t super mobile was able to most of the trek minus the last bit to the temple with stairs. The driver Daniel stopped on the way to the beach portion and got us fresh fruit from a street vendor and it was fantastic. Then we went to a nice restaurant and had a really great lunch. Totally recommend!!!

It was a fantastic experience! My wife and I sailed with NCL Escape and wanted to see the ruin. This was an easy, affordable, and enjoyable option for us! Carlos, our guide, was very knowledgeable about the ruins and the Mayan culture. He gave us plenty of information and waited for us about 10-15 every stop to take pictures and walk around. Luis, our driver, watched our personal items on the bus, gave us cold waters at the end of the temple tour, and even stopped at a fruit stand to let us purchase mangos and pineapples from a local vendor. Since we opted out of the beach, he brought us back to the cruise port so we could shop and eat some food on our own. This is a must do if you are in Costa Maya!

The tour company as a whole was very accommodating. They provide you bottles of ice cold water which is included in the cost of the tour. The bus is large and had A/C. Our tour guide, Eliseo, was amazing! On our ride over, he talked a lot about the history of Mexico and the Mayan people. He even had print outs of various pictures in a binder to reference and you could definitely tell he was very passionate about sharing his culture. Overall it was a great experience and we recommend!