Ankomster i lyx-SUV från Cancun flygplats enkel resa
Beskrivning
Din semester börjar här! Välkommen ombord på vår STP Caribe SUV med barservice ombord med öl och renat vatten. Gott om utrymme i en helt sanerad stuga.
Turalternativ
Höjdpunkter
Vad som ingår
Upphämtningsplatser och tider
KONTAKTUPPGIFTER NÄR DU ANKOMMER TILL CANCUN FLYGPLATS När du anländer till Cancuns internationella flygplats, följ dessa anvisningar för att hitta chauffören som tar dig till din destination: "Vi rekommenderar att du laddar ner WhatsApp-appen under din vistelse i Mexiko-Karibien för att underlätta kommunikationen och förbättra din upplevelse." Vänligen visa din bekräftelsekupong på din telefon för företagets representant och föraren vid ankomst. • När du landar på Cancun flygplats får du ett SMS eller WhatsApp-meddelande från företagets flygplatsrepresentant och du måste först gå igenom immigration och tullen. Vi kommer att övervaka ditt flyg och ankomstterminalen tills du avgår... Efter att du gått igenom immigrationskontrollen, hämtat ditt bagage och klarat tullen kommer du att se timeshare- och transportförsäljare längs korridoren. De kommer att försöka erbjuda dig gratis turer och hjälp med dina transferer. VÄNLIGEN IGNORERA DEM (prata inte med dem och fortsätt gå). Leta efter vårt team efter att du gått ut genom huvudskjutdörren; vi väntar på dig i området där alla andra transportföretag finns. • Företagsrepresentanten kommer att hälsa dig välkommen med en surfplatta med ditt namn skrivet på och bär en långärmad grön tröja. Gå direkt till utgångsdörrarna. Om någon representant från andra företag eller hotell försöker stoppa dig – DET FINNS MÅNGA BEDRÄGARE – vänligen stanna inte och hjälp oss genom att gå direkt till vår representant (vi kommer att vara där och vänta på dig, så tro inte på folk som säger att vårt team har åkt eller att de kommer att återbetala dig). Våra flygplatsrepresentanter bär uniform med äppelgrön skjorta och svarta byxor. Alla våra representanter och chaufförer har även behörig flygplatslegitimation. Om det tar dig mer än en timme att lämna terminalen efter landning på grund av ditt flygbolag, förlorat bagage eller annan anledning, och om du inte ser vår chaufför när du lämnar flygplatsen, vänligen kontakta oss. Vi strävar efter att erbjuda en smidig, punktlig och bekväm transporttjänst. Observera följande policyer: Inga extra avgifter tillkommer om medlemmar i ert sällskap anländer med olika flyg, förutsatt att vi meddelas i förväg. Om vi inte informeras i förväg och det sker ändringar i sista minuten, förlängda väntetider eller ytterligare resor inom flygplatsen, tillkommer en extra avgift på grund av den extra logistik som är inblandad. Om du behöver en barnstol, vänligen begär det i förväg när du bokar (endast 2 stolar per bokning). Tyvärr har vi inga barnstolar tillgängliga med kort varsel eller i sista minuten. Denna biljett gäller för enkel resa. Om du vill ha en tur- och returresa måste du boka en annan biljett. Gå till din Viator-portal (TripAdvisor) och leta efter "produkter som avgår från hotell till Cancun flygplats".
Resenärers betyg
Viktig information
- Spädbarn och små barn kan åka i barnvagn eller sittvagn
- Servicedjur tillåtna
- Särskilda barnstolar finns tillgängliga
- Lämplig för alla fysiska konditionsnivåer
Recensioner(2,414)
Loved everything about this experience from pick up to drop off The pick up: First they greet you at the airport roll your bags to your car offer cool, hand towels as your walking into the vehicle they have also to refreshments. The ride was very smooth, and you can hook up to the ox if necessary. The drop off: They arrived to the resort 20 minutes early with the same experience of the cool towel and refreshments. I would absolutely book this again.
Dear Tyrell, From the greeting at the airport all the way to arriving twenty minutes early at the resort, every single detail was covered and you noticed every one of them. That means a great deal to us. Cool towels at pickup, refreshments both ways, a smooth ride with connectivity on board and a chauffeur who showed up early because punctuality is a standard, not a bonus. That end to end experience is exactly what a luxury SUV transfer from Cancún International Airport (CUN) should feel like at Black Luxury Service by STP Caribe, and we are glad it delivered on every level. Guests like you who appreciate the details are exactly who we design this experience for. We cannot wait to welcome you back to the Riviera Maya and the Mexican Caribbean. Yours in luxury, STP Caribe
What started as a great experience ended with my phone being held hostage for two days. The driver was friendly, on time, and the SUV was clean. Everything seemed great. The problem started when we arrived at the marina for our ferry to Isla Mujeres. About five minutes after being dropped off, I realized I had left my phone in the vehicle. The marina staff actually held the boat for nearly 20 minutes while we desperately tried to reach the driver, hoping he could turn around before the ferry departed. We called the driver multiple times and contacted the company, but received no response. Eventually, the ferry had to leave without the driver returning. After our resort contacted the company on our behalf, we were told they had my phone and could return it for a $60 fee. While frustrating, I agreed because my phone contained everything I needed for both my trip and my business. Then the story changed. We were later told it would actually cost $150, and they would not return the phone to the marina to get to me. Instead, we were told the only way to get my phone back was to use their transportation service for our return trip—something we had never planned on doing. As a result, I was without my phone for two full days and felt like I had no choice but to pay for transportation that I didn't want just to retrieve my own property. I completely understand charging a reasonable fee to return a forgotten item. What I don't understand is changing the agreed-upon amount and refusing to return the item unless additional services are purchased. The transportation itself was great. The way the lost phone situation was handled was not. As a travel agent myself, I will definitely not be recommending that my clients use this company. If you book with them PLEASE triple-check that you have all of your belongings before getting out of the vehicle. If something gets left behind, expect to be at their mercy to get it back.
You wrote in every platform the same review, I Already answered you and you keep on writing. It is on you to believe this not true story . We are committed to service and to legit relationship with our customers who honor to choose our company. We feel sorry for your dissatisfaction and frustration with a situation on a cell phone our company is not responsible. We feel satisfied because we delivered to you an object really valuable and I will keep this feeling for being an honorable company. Wish you good luck and a prosperous life. Lorena
Top rated service and very clean.
Thank you, and welcome from Saint Louis! Top rated and very clean: short, honest and exactly what every family deserves on arrival at Cancún Airport. We hope the rest of your vacation was just as smooth and look forward to welcoming you all back to the Riviera Maya! Yours in luxury, STP Caribe
WiFi, beer, perfectly clean and brand new Suburban to get from Cancun airport to playa del Carmen. They went the EXTRA mile by helping us retrieve a lost phone from immigration. They communicated before via WhatsApp which is great. We were able to get kids seats for 2 and 3 year old. Cool clothes and hand sanitizer at the SUV. Darwin was very nice.
Helping retrieve a lost phone from immigration is not part of any standard transfer service, and yet that is exactly the kind of moment that reveals what a team is truly made of. Darwin and the greeter went above and beyond in every sense of the word. WiFi, cold beer, cool towels, hand sanitizer, car seats for a 2 and 3 year old, a brand new Suburban and clear WhatsApp communication before you even landed: the private SUV transfer from Cancún Airport to Playa del Carmen had every detail covered for the whole family. Traveling with young children deserves exactly this level of preparation and care, and we are so glad the experience reflected that. Thank you for trusting STP Caribe with your family, and we hope to welcome you all back from Tucson very soon! Yours in luxury, STP Caribe
Joaquin was the best driver we’ve ever had. He gave detailed history about all of the spots between Cancun and Tulum and took care of us better than we could have imagined! Ask him about his conch playing :) 20 out of 10! Highly recommended! Will be requesting from now on!
20 out of 10 and a conch performance along the way: Joaquin truly is one of a kind! The drive between Cancún and Tulum is one of the most scenic stretches of the Caribbean coast, and having a driver who brings it to life with genuine local history and a little music makes the whole experience something you simply cannot find anywhere else. Better than you could have imagined is the bar we want every guest to clear, and Joaquin cleared it with room to spare. We will make sure he is ready and waiting every time you come back! Yours in luxury, STP Caribe
Perfect service. Communication from prior to our pick up excellent. Samuel met us at the spot he communicated To us where we met with Juan Daniel our driver Greeting us with a fresh clean towel and refreshments then taking us to our hotel. Too service. Thank you so much. .
Caribe STP was fantastic and our driver was top notch, Fernando Ramos. He took great care of us on arrival and departure. Great communication.
Fernando Ramos taking great care of you on both arrival and departure from Cancún Airport is exactly the kind of consistency that builds real confidence in a service. Top notch driving, great communication and genuine attentiveness throughout: that is the private transportation experience in Cancún and the Riviera Maya that every traveler deserves. We are so glad Fernando delivered on both ends of your trip and we look forward to welcoming you back very soon! Yours in luxury, STP Caribe
STP Caribe was excellent. From the airport they were easy to find. Our greater was very friendly and guided us to our driver. Our driver Alfredo Ramos was awesome. Very helpful and had plenty of refreshments. Had a wonderful experience. Highly recommend
Joaquin was amazing and went the extra mile for my husbands birthday! He decorated the interior with streamers and balloons and it started our trip on such a happy note :) The SUV was clean and stocked with beer and waters. Love a private transfer from the chaos of the Cancun airport - it’s worth the cash!
Happy belated birthday to your husband, and what a way to start a vacation! Streamers, balloons, cold beer and water waiting in a clean luxury SUV: Joaquin truly went above and beyond to make that arrival moment something special. Anyone who has navigated Cancún Airport knows how chaotic it can feel after a long flight, and stepping straight into a private, decorated and fully stocked vehicle is exactly the kind of relief that makes the whole experience worth it. No crowds, no confusion, just a warm and celebratory welcome from the very first moment. We are so glad it set such a happy tone for your trip and we hope to welcome you both back for many more celebrations ahead! Yours in luxury, STP Caribe
Had a text waiting for us upon landing with pickup info. Very friendly and personable driver. Have used this service multiple times and it's always great!
