2 timmar Dolphins Sunset Segelkryssning med dryck

Thank you for your feedback. We’re sorry the experience didn’t fully meet expectations, particularly regarding the lack of wildlife sightings and the level of engagement from the crew. Your comments about onboard atmosphere are appreciated and will be shared with the team. We value your input and hope to welcome you again for a more enjoyable experience in the future.

Thank you for your wonderful review! We're delighted to hear you had such a memorable evening on our sunset cruise. Seeing whales and dolphins in their natural habitat, combined with a beautiful sunset, truly makes for a special experience. We appreciate your recommendation and hope to welcome you back on board for another unforgettable adventure soon!

Thank you for taking the time to share your feedback. We are sorry to hear that the experience did not meet your expectations. However, having reviewed your comments, it appears there may have been a misunderstanding regarding the nature of the excursion that was booked. This sunset catamaran cruise is operated exactly as described in the tour information. The excursion includes a light onboard refreshment service rather than a full dinner, and the itinerary consists of a sunset sailing experience along the coast rather than a dedicated wildlife-watching excursion. While we always hope to provide the best possible conditions and atmosphere for our guests, sightings of marine life can never be guaranteed. We understand that if the tour was presented differently at the point of sale, this may have created expectations that did not align with the actual product. If that is the case, we would encourage you to contact the company or agent through whom you made the booking, as they are responsible for ensuring the excursion is accurately represented to their customers. We regret that the experience was not what you anticipated, but we can confirm that the excursion operated as advertised.

We are sorry to hear that the experience did not meet your expectations, particularly as it was a special occasion. As stated in our tour description, dolphin sightings can never be guaranteed, as the animals are wild and free to move throughout the ocean. While we always do our best to locate them, their presence is beyond anyone's control. Regarding the weather, the excursion operated under safe conditions and visibility was sufficient throughout the trip. Had the weather been unsuitable for the activity, the tour would not have departed. While the sky was not completely clear, the sunset was visible, although naturally it may not have appeared as dramatic as on days with ideal atmospheric conditions. We would also like to clarify that the weather was not cold on the day of the excursion, although there was some wind, which is common at sea, particularly during evening sailings. We encourage guests to check the forecast before attending and to bring suitable clothing, as comfort levels can vary from person to person and sea conditions are naturally cooler and breezier than on land. We understand that many guests hope for a picture-perfect sunset, but nature is unpredictable and no operator can guarantee completely cloudless skies or specific sunset colours on any given day. For this reason, weather conditions that remain safe and suitable for sailing do not constitute grounds for cancellation, rescheduling, or refund. We appreciate your feedback and regret that the natural conditions on the day did not provide the experience you had hoped for.

Thank you for your lovely review. We’re delighted you enjoyed such a relaxed trip and that you were lucky enough to see dolphins and a beautiful sunset. It’s great to hear the crew helped make the experience so special. We also appreciate your helpful tip about bringing a jacket for cooler evenings at sea. We hope to welcome you on board again soon.

Thank you for your lovely review. We’re delighted you enjoyed the trip and were lucky enough to see dolphins and even a whale — a truly special experience! We’re also glad everything was well organised and matched your expectations. We hope to welcome you on board again soon.

Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the welcome on board, the service from our crew, and the overall organisation of the trip. It’s also great to know you appreciated our respectful approach to marine life and were lucky enough to see dolphins and a whale—what an unforgettable experience! We truly appreciate your kind words and hope to welcome you on board again soon.

Thank you so much for your wonderful feedback! We’re delighted you enjoyed the evening, the views, and the sunset experience. We’re especially happy to hear about your dolphin and sperm whale sightings, and that you appreciated the crew’s respectful approach to wildlife. Our team always prioritises the animals’ well-being and allows them to approach naturally. We truly appreciate your kind words and hope to welcome you on board again soon!

We’re sorry to hear that parts of the experience did not meet your expectations. Regarding the drinks, we’d like to clarify that the options included during the activity are water, soft drinks, beer, sangria, and mojitos. We’re sorry if this was not clearly communicated during your experience. As for the meeting point, we understand how frustrating that can be. We do send guests a Google Maps link along with a photo map clearly marking the meeting points in advance, but we’re sorry if this was still confusing or difficult to follow on the day. We truly appreciate your comments, as they help us improve both our communication and the overall guest experience.

Merci beaucoup pour votre retour 😊 Nous sommes ravis que vous ayez de nouveau passé un agréable moment et apprécié l’accompagnement en français, ainsi que les tapas, mojitos et boissons. Concernant les dauphins, leur présence ne peut pas être garantie car ce sont des animaux sauvages, mais nous espérons que vous aurez plus de chance lors d’une prochaine sortie ! Au plaisir de vous revoir.