Viagem de um dia de Miami a Key West com hotel opcional
Descrição
Descubra a beleza de Key West em uma viagem confortável e guiada projetada com sua conveniência em mente. Nossa experiência começa com a retirada gratuita de hotéis selecionados, seguida de um passeio relaxante em um veículo totalmente climatizado equipado com banheiros a bordo. Liderado por guias bilíngues amigáveis e bem informados. Vamos fazer uma parada de pequeno-almoço rápido para que você possa pegar um bocado e se energizar para o dia seguinte. Em seguida, sentar-se para trás e tomar o passeio paisagístico enquanto nos dirigimos a um dos destinos mais deslumbrantes da Flórida. Se você é atraído pelo charme da ilha, a cultura vibrante ou as vistas inesquecíveis do oceano, este passeio promete uma experiência que você não vai querer perder.
Opções de passeio
Itinerário
Em nossa excursão de ônibus de ida e volta de Miami a Key West, os viajantes aproveitarão uma viagem panorâmica pela pitoresca Overseas Highway, com vistas deslumbrantes do oceano e a chance de ver belas ilhas. No caminho, faremos breves paradas em destaques como a famosa Seven Mile Bridge e Key Largo. Uma vez em Key West, os hóspedes terão várias horas para explorar a cultura vibrante, locais históricos como a Ernest Hemingway Home and Museum, e relaxar nas praias ensolaradas. Os viajantes também podem desfrutar da culinária local em restaurantes charmosos, comprar lembranças exclusivas e vivenciar a atmosfera animada da Duval Street, garantindo um dia memorável neste paraíso tropical.
Destaques
O que está incluído
Avaliações dos viajantes
Informações importantes
- Bebês e crianças pequenas podem andar em um carrinho
- Aceita animais de serviço
- Opções de transporte público disponíveis perto
- Bebês precisam sentar no colo de um adulto
- Adequado para todos os níveis de condicionamento físico
Avaliações(33)
Utter disappointment!!!! Do not book!!! The pickup time was delayed by 50 minutes, and no one knew when it would actually start. They left us in the rain without any information. Then the bus arrived; poor organization, all names were called out in a confusing manner. The bus itself was okay, but the air conditioning was off, and everyone was sweating the entire ride. Additionally, there were distorted announcements made in poor English by the bus driver, making it impossible to close one's eyes for even a second. Due to the late pickup, a 45-minute break, and a refueling stop, the 4-hour travel time suddenly turned into 6 hours. This left less time in Key West. But the highlight was the return trip. The advertised 3 1/2 hours turned into 6 hours with a 45-minute break, even though it was already 9 PM. Furthermore, the bus driver was driving significantly below the speed limit, as he apparently had not been trained to refuel in a timely manner. After driving like this for two hours, he refueled a third time at a snail's pace. During a stop at a gas station, the bus driver had to call someone because he apparently did not know how to refuel the vehicle. We want our money back!!! We purchased from 6:50 AM until a maximum of 9 PM and 6 hours in Key West. We received 7:40 AM - 12:45 AM and only 5 1/2 hours in Key West. A complete disaster. And then one is obligated to pay the bus driver a $5 tip per person. When one politely asked to shorten the breaks, one was only snapped at... We have never experienced such disorganization before. Thus, a beautiful island day that we were very much looking forward to turned into a pure nightmare.
We are very sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and long travel times can be, especially when you were looking forward to enjoying your day in Key West. Unfortunately, traffic conditions on the Overseas Highway and throughout South Florida can sometimes cause delays that are completely outside of our control. Our drivers are also required to make safety stops and fuel stops during the trip to ensure the safety and comfort of all passengers. While we always aim to follow the scheduled times as closely as possible, travel times may vary depending on traffic, weather, and road conditions. Regarding the time spent in Key West, we understand your disappointment. However, all return departures and stops are managed according to federal driving regulations and passenger safety requirements. Tipping the driver is optional and never mandatory. We sincerely apologize if communication during the tour did not meet your expectations. Your feedback will be shared with our operations team so we can continue improving our organization and customer experience. Thank you for taking the time to share your experience.
The pick up location did not show as described as "holiday Inn"! The bus came in 30 minutes late. Request for Optional Pick up, but did not receive ant response.
Thank you for your message, and we appreciate you bringing this to our attention. We’d like to clarify that we are not affiliated with the Holiday Inn. This location is simply used as a meeting point, and the check-in takes place outside of the hotel, not inside. The correct address is 340 Biscayne Boulevard, and this is where guests should be waiting. Regarding hotel pick-up, this service must be requested in advance. Requests made on the same day or late the night before (around 9 PM or later) cannot be guaranteed, as we need time to confirm and assign the appropriate pick-up location and schedule. We also apologize for the delay you experienced. While we always aim to be on time, traffic and operational factors can occasionally cause delays, and we appreciate your patience. Thank you again for your feedback, and we hope to provide you with a smoother experience in the future.
The diriver Emanual or Mannual, scammed us by saying he would be booking guided snorkeling tour and left us nowhere which no proper communication on where to go . Too much rushed and no time to lookout as he brought us very late to the destination. The snorkeling tour operations have credit card system , even then he just he asked for cash which we dint have and had to go to a near by ATM , which doesn't make sense. We could have paid through credit card at the counter where we could have saved some money. Our experience is very bad, and couldn't do anything at the end of the day. The driver name is Mannual / Emanual, he is unethical , unapologetic and no respect for people's time and money.
We’re really sorry to hear about your experience, and we appreciate you bringing this to our attention. We do want to clarify that snorkeling and other water sports activities are not operated or sold directly by us. These activities are provided by third-party vendors in Key West. Our drivers may suggest or connect guests with local operators they are familiar with, but we understand from your feedback that this situation was not handled properly. What you described regarding the lack of communication, timing, and payment confusion is concerning, and it does not reflect the level of service we aim to provide. We sincerely apologize for the frustration and inconvenience this caused during your trip. Please know that we will be addressing this directly with the driver. We take this matter seriously and will ensure a proper conversation takes place so situations like this do not happen again. Thank you again for your feedback—it helps us improve and better serve our guests.
So unorganized! Absolutely nothing was done according to the instructions we received. We arrived on time at the meeting point but there was no one from the company wearing the designated "white t-shirt that says Miami 90 Mile tours". There was a guy wearing a red t-shirt with nothing on it, who wasnt quite sure what was going on. He turned out to be our driver. A second bus arrived around 7am and that driver was wearing a white shirt, no logo. He also had no idea what was going on. Finally we were loaded on to the bus (no one ever scanned our tix) and sat there for 45 min., waiting with no explanation. The two drivers just stood outside smoking and chatting the entire time we were sitting on the bus. No explanations for those of us on the bus. Finally a bunch of new people arrived and that's when we left. It was 7:50 by then . The delay cut into our 6-hours in Key West. The bus itself was dirty and our seats were broken. My seat belt was broken. I would not recommend this company for a day trip to Key West. There are others. Try them instead.
Thank you for your feedback. We’re very sorry to hear about your experience, as this is not the level of service we aim to provide. We sincerely apologize for the confusion at check-in, the lack of clear communication, and the delay in departure. That’s understandably frustrating, especially when it affects your time in Key West. Your comments regarding staff coordination, appearance, and the condition of the bus are taken very seriously, and we will be addressing this internally with our team to ensure these issues are corrected. This is not the standard we hold ourselves to, and we truly regret that your experience did not reflect the quality we strive to deliver. We appreciate you bringing this to our attention, as it helps us improve moving forward.
Stop at Islamorada was disappointing. Our driver was constantly on his phone talking really loud. Seemed very distracted and not very attentive to passengers. Very poor english skills.
Thank you for your feedback. We’re really sorry to hear that your experience did not meet expectations. The stop in Islamorada is designed to give guests free time to explore at their own pace, but we understand that it may not feel as engaging for everyone. Your comments help us look at ways to improve that part of the experience. We’re especially concerned to hear about the driver’s behavior. Safety and attentiveness are extremely important to us, and what you described is not the level of service we expect from our team. We will be addressing this internally to ensure it does not happen again. We also appreciate your note regarding communication, as we strive to provide clear and professional service to all our guests. Thank you again for bringing this to our attention. Your feedback truly helps us improve.
Our trip from Miami to the Keys was a highlight of our vacation. The day started perfectly with a prompt on-time hotel pickup, and we arrived at the Keys exactly as scheduled, giving us plenty of time to explore. What really stood out, however, was how the company handled a challenge. On the way back, the bus had a mechanical issue. Our driver was incredible—he worked tirelessly to fix the problem himself. Despite the delay, we were able to head back at 9:15 PM. Even with the late start and the technical hurdles, the driver’s main focus was our safety. He went above and beyond to ensure every passenger reached home safely. It turned what could have been a bad situation into a very positive experience. This will definitely be one of those memorable trips we talk about for years! Highly recommended for their reliability and dedication.
Thank you so much for sharing this wonderful review. We’re truly happy to hear that your trip from Miami to the Florida Keys was such a highlight of your vacation. It’s great to know the day started smoothly with an on-time hotel pickup and that you had plenty of time to enjoy the Keys. We always aim to make the experience easy and well organized so guests can relax and enjoy the journey. We especially appreciate your understanding regarding the unexpected mechanical issue on the way back. While situations like that are rare, safety is always our top priority. We’re very proud to hear that your driver handled the situation with professionalism and dedication, working hard to resolve the issue and making sure every passenger returned home safely. Your recognition of his efforts truly means a lot to our team. Thank you again for your recommendation and for choosing to travel with us. We’re honored to have been part of such a memorable experience, and we hope to welcome you again on another adventure in the future.
Bad from Start to Finish Bus was late to pick up No idea which bus to get on Loading of bus was terrible people in line first last on bus so at the back with very cold AC Think people from all different trip companies put on same coach. Driver I think was using AI to talk to us as Spanish was his first language. He told his life story which we did not need. On return no bus no communication Until we were told new bus on the way from Miami 3/4 hours away. After 2 hours original bus returned and that was when we got our first communication Again very cold AC Driver almost begging for tip Very bad communication from start to finish Key west was wonderful Travel not at all good
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the transportation portion of your trip did not meet your expectations. What you described regarding the pickup delay, the boarding confusion, and the lack of communication during the return is certainly not the experience we aim to provide. We understand how frustrating it must have been to wait without clear updates and to feel uncomfortable during the ride due to the AC and seating situation. Your comments about the organization during boarding and communication from our team are extremely valuable, and we will review this with our transportation partners to make sure improvements are made. We are very happy to hear that you enjoyed Key West itself, but we completely agree that the travel experience should match the quality of the destination. Thank you again for bringing this to our attention. Feedback like yours helps us improve the service for future guests. We truly appreciate you choosing to travel with us and hope we have the opportunity to provide you with a much smoother experience in the future.
1h30 waiting for the bus with a simple message informing us of the delay without giving us delays , which reduced our time on site at the keys , Driving the private bus , seat of the back c is difficult to stay there because abundant smell of toilets next door , a stop not even 20 minutes to eat breakfast so avoid the "big coffee " that will end up in the garbage , a second stop of 30 seconds to take a photo of a crayfish in statue , return 4 hours without any stop ... I recommend not with children
Thank you for your feedback. Unfortunately, that particular morning there was unusually heavy traffic throughout the city, and many pickups were delayed — not just yours. These were unexpected circumstances that were completely out of our control. We truly understand how frustrating delays can be, especially when they affect your time in the Keys, and we sincerely apologize for the inconvenience. Please know that we always do our best to stay on schedule, but sometimes traffic conditions in Miami can be unpredictable. We appreciate your understanding and hope to have the opportunity to provide you with a much smoother experience in the future.
This was great value for money. The driver and guide were exceptional, and went above what was expected. Very informative, curtious, and so so helpful and pleasant. The instructions were clear pick up was straight forward. The drive was safe and comfortable. Stopped key large for breakfast very busy McDonald's but dollar store recommended and used. Had 5 hrs in key west. Great instructions and pickup at holiday inn and drop off at key west at Caroline Street were perfect. Will do trip again as really good value
Thank you so much for your detailed and wonderful review! We’re thrilled to hear that you felt the trip was a great value for the money. Providing an exceptional experience at a fair price is always our goal. It’s fantastic to know that the driver and guide went above and beyond your expectations. Being informative, courteous, helpful, and pleasant is exactly the level of service we strive to deliver every day. We’re also happy that the instructions were clear and that the pick-up process was smooth and straightforward. We’re glad you had a safe and comfortable ride, enjoyed the breakfast stop in Key Largo, and had plenty of time to explore Key West during your five hours there. It’s great to hear that the drop-off at Caroline Street and the pickup at the Holiday Inn worked perfectly for you as well. Thank you again for choosing us. We truly appreciate your kind words and look forward to having you join us again for another trip soon! 🌴✨
Had troible as most of amnouncememts were in spanish and the english was hard to hear. Then bus was late leaving as it broke down.
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced. Our tours are bilingual, but English announcements should always be clear and easy to hear. We’re very sorry if the audio balance made it difficult to fully enjoy the experience. That is not the standard we aim to provide. We also apologize for the delay caused by the bus issue. While mechanical problems are rare, we understand how frustrating delays can be and truly appreciate your patience. Your feedback is very important to us, and we will share it with our team to ensure improvements are made. We hope to have the opportunity to provide you with a much smoother and more enjoyable experience in the future.
