Traslado privado de ida do aeroporto de Cancun para Tulum
Descrição
Traslados privados do aeroporto de Cancun para qualquer resort ou condomínio em Tulum. Serviço de qualidade superior. Meet & Greet no aeroporto. Atendimento ao cliente 24 horas por dia, 7 dias por semana, disponível em inglês e/ou espanhol. Direto. De porta em porta. Seguro. Confiável. Confortável. Veículos livres de fumo. Condições impecáveis em todos os veículos.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Conheça e cumprimente: Nossa equipe recebe você na zona de transporte terrestre do Aeroporto Internacional de Cancún. Não há necessidade de procurar motorista ou veículo, nossa equipe atende você nas áreas designadas para transporte terrestre e orienta o motorista e o veículo. Equipe bilíngüe (inglês e espanhol). Nós rastreamos seu voo de chegada e ajustamos de acordo com o status do voo. Transferência privada. Direto. De porta em porta. Atendimento ao cliente disponível 24/7 (inglês e espanhol). Serviço de qualidade superior. Veículos em excelente estado. Relaxe e aproveite o passeio. Veículos rastreados por GPS.
Avaliações dos viajantes
Informações importantes
- Assentos infantis disponíveis
- Aceita animais de serviço
- Adequado para todos os níveis de condicionamento físico
Avaliações(3)
The experience was the worst. They left us and never contacted us. We were stuck in the customs extremely long line that took an hour and a half and never contacted me that they were waiting. The worst customer service. We didn’t get pick up and didn’t get refunded.
We understand your frustration. However, we waited for you for more than 2 hours at Terminal 3. We provided all numbers and instructions the night before, and we never heard back from you. Viator called us 2hrs 45 minutes after the driver had left. You arrived on a different flight than the flight you submitted on the reservation. We could have accommodated you if we had provided correct flight details and if you had replied to our messages. (screenshots can be provided as proof). It is unfortunate for us as well, to not be able to provide a service we prepare for, send information one day before and try to make contact through Viator App and never hear from the customer. We had no way to know that you arrived at a different flight and you were at customs for so long.
Extremely professional and efficient, not to mention a great value. We have used Excellence Transportation multiple times over the last few years for trips from Cancun to Tulum. No reason to look further for transport in the Yucatán.
Thank you so much for your kind words. It is always a pleasure and an honor to have you on board. We will continue to give our best in every trip we provide. We look forward to your next visit!
My driver (I’m sorry I forgot his name) was very kind. He actually stopped at a bank ATM that didn’t charge a lot. It took 3 stops to find the Airbnb (bad directions)but we found it. He unloaded all my bags and took them inside. Wonderful service.
Dear Alisa. Thank you for your kind review. It is much appreciated by all our Team. It is always encouraging to know we are doing a good job to provide great quality service. We look forward to having you again in the near future.
