Transporte privado de ou para o Aeroporto de Florença, Estação e Hotel
Descrição
Destaques do serviço: Serviço de transporte de aeroporto premium a tarifas competitivas Serviço de porta a porta entre aeroportos e locais da cidade Monitoramento de voo incluído para garantir a coleta oportuna Características gratuitas: Benefícios generosos de tempo de espera: 60 minutos para pickups do aeroporto 15 minutos para hotel/estação pickups Serviços de carro: Água em garrafa Instalações de carregamento de telefone Dicas e recomendações locais de motoristas experientes Condições de reserva flexíveis: Cancelamento gratuito até 24 horas antes da coleta Modificações de viagem sem custo adicional (sujeito à disponibilidade) Suporte ao cliente 24/7 Serviço de motorista: Motoristas profissionais e experientes Confirmação de destino Sem fila necessária - saltar as linhas de táxi
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Pickup do aeroporto: área de pickup do aeroporto Amerigo Vespucci (FLR). Por favor, informe seu número de voo de chegada e hora estimada de chegada, bem como o endereço de destino ou hotel. Estação de transporte: Estação de transporte de passageiros de Santa Maria Novella. Por favor, informe o seu número de comboio de chegada e hora estimada de chegada, bem como o endereço do destino ou hotel. Pickup do hotel: Por favor, aguarde no lobby do hotel / área de recepção a partir de 10 minutos antes do seu horário de pick-up. Por favor, indique o endereço ou hotel para atender ao motorista na partida, bem como o seu horário de recolha. Assistência de Suporte ao Cliente: Se você não conseguir chegar ao seu motorista antes de sua transferência, entre em contato com nossa linha de ajuda no + 44 1174714094 para assistência imediata. 1. Escolha sua data de viagem e número de passageiros. 2. Escolha a opção que melhor se adapta às suas necessidades. 3. Proceda ao pagamento e preencha todos os detalhes necessários. 4. Se você tiver qualquer dúvida sobre sua reserva, sinta-se livre para entrar em contato.
Avaliações dos viajantes
Informações importantes
- Bebês precisam sentar no colo de um adulto
- Aceita animais de serviço
- Opções de transporte público disponíveis perto
- Bebês e crianças pequenas podem andar em um carrinho
- Todas as áreas e superfíceis são acessíveis para cadeirantes
- Opções de transporte com acessibilidade para cadeirantes
- Acessibilidade para cadeira de rodas
- Adequado para todos os níveis de condicionamento físico
Avaliações(17)
The driver never showed up. The tour company told us they couldn’t reach the driver, and tried blaming cell service. Driver’s number didn’t work when I tried calling, tour operator hung up on us. 20 minutes after our pick up time, went had to find alternate transportation to not miss our flight. Terrible experience. Would not recommend.
Our driver Max was on time and got us to our destination in a timely manner.
Thank you for your 5-star review! We're delighted to hear that Max provided a punctual and smooth transfer to your destination. We truly appreciate your kind feedback and are pleased that your journey was comfortable and hassle-free. We look forward to serving you again on your next trip. Safe travels!
I arranged this private transfer for my family upon arrival in Florence, Italy. Excited about our family vacation to celebrate my father’s 90th birthday, I wanted to make sure we had top notch transportation arrangements after traveling all night from the US. Before leaving I made contact several times to make sure the driver had my arrival information and there wouldn’t be any issues. I also picked this company because of the advertising of English speaking drivers. After our arrival, there was no one there to pick us up at the airport. After contacting the company via What’s app, the dispatcher tells me the driver’s name and contact, which is different than originally sent, and that she is on the way. The driver assigned did not speak English and could only send her location via gps, after waiting over an hour she shows up on foot and requires us to walk around the block with our luggage and my 90 year old father in 97 degree heat. The van was old the AC did not reach the back and looked nothing like was advertised. I spent a lot of money for comfort for my family and would have been better off getting a taxi ! I expressed my dissatisfaction and asked for compensation and was ignored with no response via What’s app. Please do not patronize this company.
The driver was 20 minutes late. I tried to call and text, but didn’t get an answer. My daughters had to hire an Uber to get to the airport on time. When the driver finally showed up, I asked him to take my husband and I to the train station but he wouldn’t. I hope they refund my payment.
We’re truly sorry for the delay and the lack of response during your transfer. This is not the level of service we aim to provide. Please share your booking details at info@rydeu.com so we can investigate and assist with your refund request. Best regards, Rydeu Customer Support
Driver was on time and personable. Really nice ride! I always try to use a driver rather than Uber. Much nicer experience.
Thank you for your 5-star review! We're glad you enjoyed the ride and appreciated the timely and friendly service. It means a lot to hear you prefer us for a smoother experience. Looking forward to serving you again! Best regards, Rydeu Customer Support
Didn’t come to address, had to walk a few blocks to get to him. Which was highly inconvenient at 4am.
We apologize for the inconvenience caused during your pick-up, especially at such an early hour. Please share your booking details at info@rydeu.com so we can review this and work on improving our service. Thank you for your feedback. Best regards, Rydeu Customer Support
Outstanding service from Florence airport to hotel. We arrived to rainy weather. Driver was waiting with umbrellas, and brought the van to the exit door to pick us up. Then got out and walked with us to find the hotel entrance in an area where cars are not allowed. Would definitely use this service again.
BEWARE SCAM 0-5 a scam will take your deposit and you’ll have to dispute with bank BEWARE SCAM Do not use at all the company doesn’t even operate in Italy
That was my first trip abroad, and I struggled with the language. However, the services I booked through them made me feel at ease as they communicated with me in my native language, which was very helpful.
Loved it! Driver was waiting for us when we arrived Helped with our luggage. Very professional Highly recommend
