Transporte Privado Aeroporto e Hotéis de Punta Cana
Descrição
Oferecemos um serviço altamente experiente na área, responsabilidade, pontualidade, segurança e atendimento profissional em nosso transporte com motoristas altamente treinados e com bom domínio do idioma.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
No momento da retirada, nossos motoristas estarão devidamente representados segurando uma placa com seu nome completo e o logotipo da nossa empresa para garantir que você possa nos identificar facilmente. Chegadas ao aeroporto: Dispomos de dois pontos de encontro para tornar o nosso encontro mais fácil e eficaz, para o Terminal "A" os nossos representantes estarão à sua espera no restaurante denominado "JEG-LAG" que se encontra a poucos metros da saída do aeroporto.terminal. Para o terminal “B” o ponto de encontro será no restaurante “REFUGIO” localizado a poucos passos da saída.
Avaliações dos viajantes
Informações importantes
- Aceita animais de serviço
- Bebês e crianças pequenas podem andar em um carrinho
- Adequado para todos os níveis de condicionamento físico
Avaliações(143)
Prompt, professional and very clean nice car! Driver communicated with us for pickup time and even was early! I was nervous about being on time for airport and had no worries with this company.
It went vey smoothly and the driver was kind and so accommodating! He even got us to the airport in time for us to have a drink before taking off!!!
This was my third time visiting the Dominican Republic and the first time bringing my parents, and unfortunately it turned into the worst transportation experience I’ve had. The pickup process there was no sign with our names as expected, and the first representative we encountered was standing off to the side, offered no guidance, and seemed annoyed whenever we asked questions. We then had to wait about 10 minutes for the driver to arrive. The ride was tense and unprofessional, and the driver was texting while driving, which made us feel very unsafe. I became so worried that I turned on my mobile data just to follow our route on GPS and make sure we were actually heading to our hotel. Overall, this experience lacked professionalism, and basic safety standards. I would not book this service again and cannot recommend it based on our experience.
Dear Yasiris Torres Rivera, Thank you for sharing your feedback. We have carefully reviewed your case, including our internal communication logs and GPS records. Regarding your arrival, our records show extensive communication starting the night before you landed. We provided detailed, step-by-step instructions on how to locate our team—instructions which you acknowledged and even "liked" with a heart emoji as a sign of appreciation. On the day of your arrival, we remained in constant contact; we even received photos from you while you were still on the plane to coordinate the pickup. Due to a total collapse at the airport that day caused by heavy immigration lines, we waited for you for over an hour with the utmost patience and dedication. Throughout this entire wait, we never lost communication and re-sent photos of our exact meeting point to ensure a smooth connection despite the chaos at the terminal. We are quite surprised by your comments regarding the quality of the ride, as our chat history shows no mention of any dissatisfaction during or after the service. Had you expressed any concerns through the same channel we used all day, we would have addressed them immediately. We take our clients' safety and satisfaction very seriously, as evidenced by the high ratings from the rest of our community. While we regret that you chose to share these concerns publicly rather than through the direct line of communication we maintained, we sincerely thank you for choosing us for the third time as your transportation company in the Dominican Republic. Best regards, Management Team JB Transfer DR
They were patient when it took us a little time to get to them from the airport security. And got us to our hotel in plenty of time
The driver was extremely rude and would not take me to my Airbnb. He put us out of the SUV before we reached our destination because he didn’t understand English and grew frustrated with me trying to translate with my phone.
It's very easy and simple to come to an open platform where all our clients can freely express their opinions about our services and freely discredit them, since there are no restrictions for anyone who wants to leave a comment. They can come and defame a serious, prestigious company with excellent reviews like the hundreds we have, and say any lie just to cause harm. "These clients are scammers." I remember them very well. We provided them with the service in the vehicle they paid for, a black SUV, and upon arriving at their destination, an Airbnb, these clients didn't even have an organized reservation. After the driver waited for more than 30 minutes so as not to leave them, we were obligated to leave because 45 minutes had already passed, and as everyone understands, transportation vehicles usually have other services to complete. To top it all off, once we left after waiting so long, these clients sent Viator a refund request claiming that the driver never arrived at the airport, without considering that an organized company collects all the evidence, messages, and photos. The ticket that customers give upon boarding serves as proof of service. How can you then claim the driver never picked you up and demand a refund? This is the kind of person who causes harm wherever they go. Be very careful, friends.
The company communicated very well and fast. They gave clear instructions and were on time. We were a family of 8 and everyone fit comfortably. If back in Punta Cana- would use this company again. We used them for both pick up and drop off to the airport.
This is my favorite company. Friendly,responsible, caring, professional, and reliable. I will be the only using this company for now on. Our driver was amazing.
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted. We look forward to the pleasure of serving you again on your future trips. Sincerely, JB TRANSFER DR
They were on time for pickup, clean vehicle, safe driver. They contacted me the day before to confirm all the details.
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted. We look forward to the pleasure of serving you again on your future trips. Sincerely, JB TRANSFER DR
Very good communication. On time Joseph was a great driver! Water and beer available. Strongly recommend.
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted. We look forward to the pleasure of serving you again on your future trips. Sincerely, JB TRANSFER DR
Excellent service when picked up and dropped off at the airport. Definitely recommend for anyone going to Punta Cana.
Thank you very much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our services and that our driver provided you with exceptional care.Your satisfaction is our top priority, and we are committed to maintaining the high standards you highlighted. We look forward to the pleasure of serving you again on your future trips. Sincerely, JB TRANSFER DR
