Transferência privada do aeroporto de Cancún para Chiquila

Roberto was on time and friendly. Stopped for snacks. Car was clean. Droops us off at the ferry in time.

The drivers didn't speak English, contrary to the description on the website. We had great difficulty communicating. I wouldn't normally have a problem with that, I'm in a foreign country and don't expect people to speak my language. But, don't make a big point of advertising fully bilingual drivers if you don't have them. False advertising. Our initial driver made a stop along the way to transfer us to a different vehicle with a different driver. It was a waste of our time. It was never mentioned to us that this would happen. We were not pleased to be shuffled around, without our consent. The cost of the toll road is included in the price. However, upon arrival at the toll booth, our driver suddenly couldn't find money in his wallet or pockets to make the toll payment. It was his responsibility to have $212 MXN on hand to pay the toll, and yet there we were, watching him scrounge around in search of money. He found a few pesos laying about, but not nearly enough to pay the toll. We were left with no choice but to give him the money to cover the difference. This was SUPREMELY SHADY. We felt scammed. We paid twice. I will never use this service again, and would recommend that you steer clear. They are not honest.

Booked for a trip from Cancun airport to the ferry in Chiquila. I was worried as our flight was late, the baggage reclaim took forever and I didn’t have any phone signal/data but when we got out the airport the driver was waiting with a sign and managed to get us to Chiquilá in time for the last ferry. Thank you so much! Made a great start to the holiday.

Nice and easy with trip Holbox! Great comms in the morning, driver waiting for us and ready to go. Our flight with United was delayed and no problems. Under 2 hours up to the ferry terminal and straight over to the island - thanks to Berenice and Herrado - would book again!

Been Waiting for 30 mins and not there??! Why is that? Terrible experience - please refund immediately

Effective , professional , I was picked up at the airport as planned. The driver was courteous and discreet

Driver did a Quick and reliable transfer. Also with a rest stop. They were on time and easy to communicate with as well .

Highly recommend. The private shuttle was punctual and our driver was very nice. Once we were dropped off Bernice coordinated with us on our return trip and it worked out exactly as planned. Took all my worries away.

Roberto was very kind and professional at all times. We were two couples traveling, one from Mexico City and the other from Niagara Falls, Canada. We arrived at different terminals and he was very kind in picking each of us up and taking us to Chiquilá. Safe, efficient, and on time. I highly recommend him.

Communication and timing worked out perfect. There were four of us all on different flights and the airport was total chaos and baggage was taking forever - but the communication was great and they were very accommodating when it came to waiting for us due to the delays. Very smooth transportation and they stopped whenever we wanted to for water and to use the restroom. Would definitely book this over a shared shuttle due to the unpredictability of flights and the ease of getting to Holbox from Cancun.