Tour Privado Piedras de Donama na Serra Nevada de Santa Marta

Excursion that did not take place because no one came. We contacted the supplier who did not reply.

The guide did not show up so no tour for us. No answer when calling/messaging them several times. Aviod!

Never ever use this company. They did not show up for the tour, they did not answer the phone and they still have not responded. They did refund but no apology - nothing.

Unfortunately, we booked this tour and then never heard back from the tour provider. We waited in the morning to be picked up and attempted to contact them various times. Now I’m waiting for Viator to refund my money. I’m bummed because it sounded like a great tour!

This was the most memorable trip we have done in Colombia (and possibly ever!). We would rate it 10 out of 5 if we could. Our tour guides (Marco and Alina) have really made this tour special. Their friendly personalities, professionalism, expert knowledge and a great sense of humour are what made it so distinguished. The tour itself was perfectly planned and executed. We were picked up directly from our Airbnb on time in a very comfortable vehicle. We were instructed on the plans for the day and were asked for our preferences. What we absolutely loved is how flexible, cooperative and client-oriented the guides were. Through the drive to the place where the tour would start, we were also provided with selection of cool drinks and were comfortable at all times. Despite the fact that the last hike was long and we are not the fittest couple, the pace was adjusted to our needs and we were entertained throughout. It was well planned - there were many picturesque stops to swim and rest. The scenery was absolutely breathtaking, we are still sharing pictures and videos reliving the moments. My absolute favourite parts were the rainbow waterfall and the tranquility of the “mini lost city”. We had also stopped for a meal on our request -and it was the best fish I have tried in Colombia! We would most definitely recommend this particular tour -it is a must and more than worth the price. We are soon back to Santa Marta and hope to return to the agency again to have another experience.

The tour was amazing! We had a great adventure with our tour guide Marco. We saw so many hidden places, learned so much about the local culture and enjoyed the nature. We can highly recommend this tour to everyone!

This was an amazing day trip, so many intriguing things to see (Piedras de Donoma, Bunkuany ruins, waterfalls and beautiful flora and fauna in the Tayrona National Park), a fabulous guide and really friendly, amenable locals from the community to chat to along the way. I learned so much about the local culture and archaeology, as well as getting into nature. The agency and guide were superb every step of the way, making the necessary adjustments when needed, to make sure everything ran as smoothly as possible. This tour is off the beaten track, so be prepared for adventure, plus learning about indigenous cosmovision, archaeology and nature. Worth every penny. Highly recommended. I would go again in a heartbeat.