1. Signing of liability waiver prior to discussion of the risk— no informed purchasing decision or awareness as they asked to sign as we got on the transfer shuttle. I did not consent to this! 2. Did not inform of what was needed or included so you are forced to make purchases with them at their shop as they put fear in you of sea urchins and other things with printed laminated presentations that they clearly could have shared prior. They charge 2x as much as the local shops that are beyond plentiful all across Phuket. They bring you in an hour before departure to do this. They also sell them on the island which they don’t inform guests as they intend them to buy with them first which is unethical and dishonest. 3. They tried to charge me $815 baht for the park fee though I had paid the $400 before being sent in after checking in after drop off. 4. Very rude and got really defensive as I asked why they did not inform us of all these risks and what was included or necessary prior to or after booking. 5. They did not inform guests that there is a lot of bumpiness that can cause issues for the elderly or those with back issues or injuries. Brought a bit of concern with some guests who might be at risk of severe discomfort or injury as a result. Again, this could all have been shared with us all in the email!! 6. Dishonesty and greed like this makes the idea of going on a boat and being taken care of by them feel beyond nerve racking. How can you trust that you will be safe? That they did not cut corners on the equipment or that the boat is safe? 7. Simply put, they are dishonest and I would recommend going with other companies. It’s not cheaper, they’re making money from the scam-like presentation and other practices that bring stress and angst when you’re supposed be feeling calm, relaxed and taken care of in honest hands. The risk of too high to save a few hundred bahts. Book elsewhere! Don’t say you didn’t know like I did because I did not see reviews stating these issues. 8. I got back onshore to find there were no photos of me outside of the one they took on the dock for “insurance purpose” because the man giving the scammy speech to get people to buy told them not to take any photos of me! I have video proof of him admitting such while insisting that I told him I did not want any. As a woman who went there dresses and ready for the opportunities to capture what might be a once in a lifetime experience, I beyond upset and deprived of what everyone else got to expos returning from the adventure as they gaze on their magnetic photos to take home. I was deprived of this experience and feel so hurt that I would NEVER want anyone else to be subjected to such dishonesty. But he topped it all off by cursing me out (again, recorded) and telling me to go f*ck off as I walked to my transportation away from the dock. Unprofessional, dishonest and scammy! Oh, and we never even needed the water shoes! They’re not allowed to bring you where there is a risk of urchin and snorkeling you don’t even come close to touching the bottom. If you’re unsure, just wait until the first island. You’ll be able to get shoes there if you decide you want them for the same price or less. I came for a relaxing and fun experience and left the most upset I have been in a VERY long time. Words truly cannot express how angry and heartbroken I feel about this and how I was treated by the guy in the photo specifically. The others seemed fine until I got back and realized I had been in danger the whole time with people who were unknowingly plotting against me in the end. They started acting as though they didn’t speak English and even tried to say he did not tell them not to take pictures. So then why didn’t you? Clearly lying when he himself was recorded admitting to such while insisting that I told him I did not want any when I did not speak to him at all once I told him his practices were unethical for all the above reasons. I even chose to go on a different boat to not be with him for this experience to be worthwhile and feel comfortable only to find that he spitefully did this! Excursions are plentiful! Choose one with honest people who are aware of what it means for you to be on such an experience and want the best for you. Ultimately, you are trusting them with your life to take you offshore so I think it’s best to do this with people who will be honest and forthcoming.





































