Maui Snorkeling Adventure para Molokini e Turtle Town

This is a must do when visiting Maui

This tour was amazing, the crew were very friendly and warm, the food catered for breakfast and lunch and was fresh and delicious. We saw so many fish and, the turtles, wow the turtles! This was the best part! A truly special and once in a lifetime experience. I encourage everyone to do this! Whilst it is not guaranteed to see turtles there seems to be a very good chance you will and if you do, like we did today, it is truly magical.

Beautiful setting, great weather and highly trained team. All the team members were fully lifeguard trained and two had EMT training, all sites had guards watching from the boat and from the water on surfboards.

Easy check in, great staff, great locations. This was well worth the money and one of our favorite tours.

******Stay away ***** This tour company ruined our family vacation & Fathers day ! Realized after the fact that there are many other reputable tours companies runs for Molokini Crater Snorkeling, for little cheaper pricing, DO NOT go with this company, we did and regretted!!!! There is no customer service, no emotions, no human touch - booked through Viator, 3rd party, must mention, they failed to resolve our issue and been very unhelpful. Have booked many excursions with Viator worldwide, never such a bad experience! We booked via Viator, lot of confusion on departure & check in timing -our family , who has very exited teen whose main purpose of visiting Maui was Snorkeling near Crater,on our scheduled day, tour left the harbor without us, which is mainly because very unhelpful tour representative at the Boss frogs shop, who apparently appeared to be covering an expericed employee, who was off that day due to fathers day !! We got there at the meeting point, Boss frogs shop, at 623AM, ( acknowledged we were late) the tour representative present at that time, calls himself " Noodle" ( when asking his name ) an arrogant and rude gentleman, wasted more than 12 minutes or so asking irrevelant questions, such as proving him the name of the boat, which information was non existent on our Viator booking. It was more of a feeling that he had no intentions of helping us, and by the time he figured which boat we were to take ( which was a clear example of his laziness and inability to do his job )it was 632 AM and then he said " Boat left", and it did cost us that disappointment, parking fees, and ruined early mornin and the rest of our day. Then he continued to be rude and arrogant, giving incorrect information to Viator, on call with Tess at reservations at Malolo & Viator, and wasted 2 hours of our vacation and Fathers day, and we have been given option to rebook with additional $$$ , which we didn't have choice but to accept. On our rescheduled day, tour itself was very basic. Captain didn't ever talked or kept us engaged , didn't feel engaged, John and Irene were helpful and must say contributed significantly towards having a hood Snorkeling experience. 10/10 to both of them. However tour was lacking energy, no entertainment while sailing, food no where nearer to what's advertised on their website, must say Snorkeling was excellent. We have done many Snorkeling tours in Carriebean and worldwide, and we Cleary could see this your was not worth the money, would advise pay little more and ho with other companies out there, staff, vessel, employee attitude, food, entertainment etc definitely not worth it. Boat appeared to be very basic and aged, single level ( at crater , noted many other tour companies had modern, newer boats with built in viewing decks) very crowded (66 people on board)and minimal facilities. Hope management review this and take actions as required for staff training and much more, so others won't go through what we did. Mahalo

******Stay away ***** This tour company ruined our family vacation & Fathers day ! Realized after the fact that there are many other reputable tours companies runs for Molokini Crater Snorkeling, for little cheaper pricing, DO NOT go with this company, we did and regretted!!!! There is no customer service, no emotions, no human touch - booked through Viator, 3rd party, must mention, they failed to resolve our issue and been very unhelpful. Have booked many excursions with Viator worldwide, never such a bad experience! We booked via Viator, lot of confusion on departure & check in timing -our family , who has very exited teen whose main purpose of visiting Maui was Snorkeling near Crater,on our scheduled day, tour left the harbor without us, which is mainly because very unhelpful tour representative at the Boss frogs shop, who apparently appeared to be covering an expericed employee, who was off that day due to fathers day !! We got there at the meeting point, Boss frogs shop, at 623AM, ( acknowledged we were late) the tour representative present at that time, calls himself " Noodle" ( when asking his name ) an arrogant and rude gentleman, wasted more than 12 minutes or so asking irrevelant questions, such as proving him the name of the boat, which information was non existent on our Viator booking. It was more of a feeling that he had no intentions of helping us, and by the time he figured which boat we were to take ( which was a clear example of his laziness and inability to do his job )it was 632 AM and then he said " Boat left", and it did cost us that disappointment, parking fees, and ruined early mornin and the rest of our day. Then he continued to be rude and arrogant, giving incorrect information to Viator, on call with Tess at reservations at Malolo & Viator, and wasted 2 hours of our vacation and Fathers day, and we have been given option to rebook with additional $$$ , which we didn't have choice but to accept. On our rescheduled day, tour itself was very basic. Captain didn't ever talked or kept us engaged , didn't feel engaged, John and Irene were helpful and must say contributed significantly towards having a hood Snorkeling experience. 10/10 to both of them. However tour was lacking energy, no entertainment while sailing, food no where nearer to what's advertised on their website, must say Snorkeling was excellent. We have done many Snorkeling tours in Carriebean and worldwide, and we Cleary could see this your was not worth the money, would advise pay little more and ho with other companies out there, staff, vessel, employee attitude, food, entertainment etc definitely not worth it. Boat appeared to be very basic and aged, single level ( at crater , noted many other tour companies had modern, newer boats with built in viewing decks) very crowded (66 people on board)and minimal facilities. Hope management review this and take actions as required for staff training and much more, so others won't go through what we did.

If you’ve never been snorkeling it’s good. Never seen sea turtles, it’s good. A good beginner experience. We’ve done both before so we were alittle bored. Crew was very nice! Advertising it as Turtle town was misleading… saw maybe 5 turtles.

Lots of fun for the whole family. We saw sea turtles & loads of fish. Lunch was better than expected. Crew was very helpful & professional. Overall a good time was had by all.

Unfortunately they left us at the dock! The boat would not wait after arriving at 6:32am I’m quite certain they sold our 5 seats and jetted accordingly to our island friends. The operator refused to rebook or offer any refund and called it a no show. We were there and watched the boat depart. Do yourself a favor and book with a reputable tour company so your family does not have to go through something like this on vacation.

We unfortunately didn't get to snorkel molokini or turtle town due to conditions but i appreciated the crew keeping us safe! They took us to coral gardens instead which was great!