Londres para Southampton Cruise Port - Transporte Compartilhado
Descrição
Este é um serviço de transporte compartilhado de porta a porta do centro de Londres ao porto de cruzeiro de Southampton, combinando acessibilidade com conforto. Ao contrário dos serviços de autocarro ou ônibus padrão, nós o recolhemos diretamente do seu hotel ou endereço no centro de Londres e o deixamos em seu terminal de cruzeiros ou hotel designado em Southampton. Não há paradas fixas ou terminais públicos para navegar. Dependendo do número de passageiros reservados na mesma rota, o veículo pode ser usado exclusivamente pelo seu grupo ou compartilhado com um ou dois grupos adicionais, com um máximo de 7 passageiros por veículo em todos os momentos. Em dias mais tranquilos, quando nenhum outro passageiro viaja pela mesma rota, o seu transporte será operado como um serviço privado sem custo adicional, e você será informado disso com antecedência. Se você preferir garantir o uso exclusivo do veículo, entre em contato conosco.
Opções de passeio
Destaques
O que está incluído
Locais e horários de recolha
Detalhes do motorista & comunicação O nome do motorista, o número de telefone e os detalhes do veículo serão enviados no prazo de 12 horas após a sua retirada, por e-mail, mensagem de texto ou WhatsApp. Por favor, entre em contato conosco se você não recebeu esses detalhes. Recomendamos fortemente fornecer um número de celular disponível no WhatsApp ou iMessage, já que muitos de nossos clientes encontraram esses canais como a maneira mais confiável de se manter atualizado. O motorista irá confirmar sua hora exata de chegada e fornecer atualizações ao vivo se você usar qualquer uma das plataformas. Por favor, certifique-se de que o seu telefone está ligado para permitir uma coordenação suave. Se você encontrar qualquer problema, você sempre pode chegar ao escritório ou motorista usando os detalhes de contato fornecidos. Pontos de encontro – Centro de Londres Por favor, aguarde no lobby do hotel ou fora da entrada principal da sua residência no horário de entrega programado. Se não puder localizar o seu motorista, fique no ponto de encontro e ligue para o número fornecido. Coordenação de tempo de recolha Como este é um serviço de transporte compartilhado, podemos ocasionalmente fazer pequenos ajustes no tempo de recolha inicialmente selecionado para coordenar várias Coleções e garantir uma rota eficiente para todos os passageiros. Se for necessário um ajuste, você será informado com pelo menos 24 horas de antecedência com o horário atualizado. Política de Tempo de Espera – Centro de Londres Incluímos 15 minutos de tempo de espera gratuito a partir da sua retirada programada. Se os passageiros não aparecerem no prazo de 15 minutos, serão aplicadas taxas de espera prolongadas. Os encargos são aplicados por slot de 15 minutos, a partir de £ 12,50. O pagamento pode ser feito ao motorista em dinheiro ou através de um link de pagamento seguro. Para evitar atrasos e taxas adicionais, pedimos aos passageiros que estejam prontos para a coleta no horário confirmado. No-Show: Se após 30 minutos a partir do horário de pick-up programado o passageiro não estiver em contacto ou não aparecer no ponto de encontro, a reserva será classificada como no-show e não será possível um reembolso. Assistência de bagagem Seu motorista irá encontrá-lo no ponto designado, ajudar com sua bagagem e acompanhá-lo ao veículo. A assistência é fornecida para carregamento e descarregamento.
Avaliações dos viajantes
Informações importantes
- Aceita animais de serviço
- Opções de transporte público disponíveis perto
- Adequado para todos os níveis de condicionamento físico
- Por favor, verifique os detalhes fornecidos do seu motorista, você pode encontrá-los por e-mail, mensagem de texto ou Whatsapp.
- Por favor, certifique-se de que nos forneceu o endereço completo de entrega/colheita, incluindo o código postal.
Avaliações(34)
Very clean car. Arrived early and courteous driver. Knowledgeable and offered to assist with everything.
Thank you so much for taking the time to share your experience and for your kind words. Your feedback means a great deal to our entire team and motivates us to continue providing the highest level of service. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to London. Safe travels!
Driver was prompt. Vehicle was clean. He drove safely and delivered exactly on time to the proper location for our ship. He communicated via text prior to the pickup. Would recommend this company for an easy ride to the South hampton port from London.
Thank you for taking the time to share your experience. We are pleased to hear that your driver arrived promptly, maintained excellent communication before the journey, and ensured a safe and comfortable transfer to Southampton Port. Providing reliable, stress-free transportation is always our goal, and we're delighted that everything went according to plan. Your recommendation means a great deal to us. We look forward to welcoming you again for your future travels in the UK. Safe onward travels and thank you for choosing Trust Transfers!
The pickup was late. We missed our boarding window on the ship. There wasn’t room for luggage in the back we hadn’t all sit riding backwards as others were added to the trip late and were on the transfer when we were picked up Also said the trip duration was 90 minutes but took 2.5 hours on a Saturday
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify that this service is a shared shuttle transfer, not a private transfer. The shared nature of the service, including the possibility of additional passenger pickups and drop-offs, is clearly stated in the product description before booking. Regarding the journey duration, the distance between Central London and Southampton Cruise Port is approximately 85 miles. Under normal traffic conditions, the journey typically takes around 2 to 2.5 hours. We do not advertise this route as a 90-minute transfer, as such a journey time would not be realistic given the distance and typical London traffic conditions. For this journey, a Mercedes V-Class vehicle was provided and operated within the advertised capacity of the shared shuttle service. The vehicle carried a maximum of six passengers, as stated in the product description, and luggage was accommodated accordingly. We are also concerned by the comment regarding the boarding window. As Southampton cruise terminals generally recommend arriving well in advance of embarkation deadlines, passengers should allow sufficient travel time based on the actual journey duration of approximately 2 to 2.5 hours. We cannot comment on where the 90-minute estimate originated, as this is not information provided by our company or within our product description. We appreciate your feedback and will continue working to provide a reliable and comfortable shared transfer service for all travellers.
We arranged for a private trip from London to Southhampton. I then got an email the night before saying the pick up has changed from the time I set to 45 min earlier because we need to pick up two more people. What? Next morning we go from Marriott to another location to pick up 2 more people with already my family of 4. Van is packed with zero room for 2 hours. Then joins arrival driver doesn’t know where to go even though we were asked for ship name on our reservation. On top of that we had to go to another location and drop off this other couple. Trip took extra hour and was over 400 pounds. Private limo would have been 500 pounds and half the time. Don’t use this service contact black lane. You can bet we have booked them for trip back to London after this experience.
Thank you for taking the time to share your feedback. We are sorry to hear that the service did not meet your expectations. We would like to clarify that the service booked was our London to Southampton Cruise Port Shuttle Transfer, which is a shared transportation service rather than a private transfer. This is clearly advertised as a shuttle service designed for passengers travelling in the same direction to Southampton Cruise Port while benefiting from a significantly lower price than a private vehicle. As part of this service, passengers may share the vehicle with another group travelling on the same date. To ensure comfort, we limit our shuttle vehicles to a maximum of two groups of travellers and no more than six passengers in total, despite the vehicle having a higher seating capacity. The vehicle assigned for your journey was a licensed passenger van designed to accommodate this service. Because this is a shared service, pickup times may occasionally be adjusted to allow the collection of other passengers booked on the same route. Likewise, door-to-door service means that passengers may have different cruise terminals or hotels within the Southampton port area, which can require additional stops along the way. We would also like to clarify that the total amount paid for this booking was £291.68, rather than the £400+ mentioned in the review. Our shuttle transfer service was specifically created to provide a more affordable alternative to private transfers while still offering a door-to-door service. Customers who prefer a dedicated vehicle with direct transportation and no additional pickups or drop-offs can choose one of our private transfer services, which are also available on Viator website. We also appreciate your comments regarding the driver's familiarity with the port area. As Southampton can accommodate multiple cruise ships across different terminals on the same day, drivers will always verify the cruise ship name or terminal with the customer upon arrival to avoid any confusion. In some cases, drivers may also confirm the ship's location with port staff or security personnel to ensure passengers are dropped off at the correct terminal as safely and efficiently as possible. Thank you again for your feedback. We are pleased that you arrived at Southampton Cruise Port on time, and we wish you an enjoyable cruise.
Great service. Driver was on time and very friendly for the 2'ish hour drive. Highly recommend, much better than cabs
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the journey and found the service reliable and friendly. Providing punctual pickups, professional drivers, and a comfortable travel experience is exactly what we strive for.
Excellent service. Picked me up on time at my hotel, drove professionally to cruise port. Would recommend.
We greatly appreciate you taking the time to share your feedback. It is wonderful to know that your transfer to the cruise port went smoothly and that your driver arrived on time and provided a professional service throughout the journey. Delivering reliable and stress-free transportation is always our goal. Thank you for your recommendation and for choosing Trust Transfers.
The transfer was crowded. We had seven adults in the van and it was tight. The driver was not personable and seemed hurried.
pick up at hotel was wonderful. comfortable van. extra stop to get a bag out of storage went very smoothly.
Thank you very much for your kind review! We are pleased to hear that your hotel pick-up went smoothly and that you found the vehicle comfortable throughout the journey. We are also glad the additional stop to collect your luggage from storage was handled efficiently and without any issues. Thank you for choosing Trust Transfers. We truly appreciate your trust and hope to assist you again in the future.
We had a great experience with trust transfer. Communication was great, Driver was prompt, friendly and safe. Will use again
Thank you for the great feedback! We are so glad to hear that you enjoyed our prompt, friendly service and clear communication. It was a pleasure to assist you and we look forward to welcoming you back for your next trip.
George was fantastic. He called that he would be early and waiting outside. He was an excellent driver and we had a very enjoyable conversation!
Thank you for your kind feedback. We’re very pleased to hear that George provided such a smooth and professional experience, from keeping you informed about his early arrival to ensuring a comfortable journey. It’s great to know you also enjoyed the conversation along the way. We truly appreciate your support and look forward to welcoming you again in the future.
