Jet Ski Tour em Miami com passeio de barco

Very disappointing experience overall. We arrived for our scheduled trip and ended up waiting approximately an hour past the scheduled departure time. In addition, the pricing displayed on the website was not clearly explained. The advertised rates appear to be quoted per person, which was not obvious from the website and resulted in a much higher total cost than expected. We ultimately paid over $500 for a two-hour excursion that was supposed to include Raccoon Island. The trip was overbooked, which wasn't a problem by itself. We were told another couple would be riding for one hour while we had booked and paid for a two-hour trip that included Raccoon Island. However, when it came time to head there, we were informed that we would not be going because it would require the other couple to wait longer. As a result, we spent the majority of our excursion riding in the same general area rather than visiting the destination we specifically paid to see. Missing Raccoon Island was especially disappointing because this trip held personal significance for us. Today is my late brother's birthday, and this outing was intended in part to honor his memory. We didn't share that with the staff because it shouldn't have been necessary—the issue is simply that the experience we paid for was not the experience we received. To their credit, the owner did provide a $100 refund after we raised our concerns. However, the overall lack of communication, professionalism, and customer care left us disappointed. A sincere apology and more effort to make the situation right would have gone a long way. I also want to note that their affiliate, Jet Ski Rentals of South Florida, provided a much more professional and customer-focused experience. Based on our experience, I would recommend spending your money there instead.

Easy and fun experience! Instructor made us feel comfortable before we had a blast! We will definitely book with them next time again!

The highlight of my trip! Everytime I come to Miami I make sure I book this! Amazing views

My husband and I had a great time jet skiing in Miami. They picked us up at the Marina and took us out to the water and saw the great Miami views.

Loved the experience.. first time on a jet ski and won’t be the last

We had a great time on the jet skis and the boat ride to and from the jet skis was so relaxing and beautiful. Definitely recommend!

had a great time, the guides were great as well!

The jet skis were top tier machines and the boat captain was excellent. Friendly, not pushy to buy anything like photos or videos, greatfully accepted tips but never pandered for them... It was a really nice experience. It was the first time I ever wished I had brought more cash to tip the crew more. I've done other jet ski tours and rentals. This was definitely the best.

This was the best part of my trip. My husband really enjoyed himself as well. There are no hidden fees. The guide is very communicative. He made sure he reached out the morning of our excursion to make sure waivers and temporary boating licenses were done before we arrived to the dock. The tour guide took some amazing pictures and videos. I would also recommend doing single riders.

The experience was super fun and well worth it! I felt supported the entire time.